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Kelly Linko
a year ago
My teeth have never been cleaner! Diamond was thorough, sweet and professional. The new office is beautiful and clean. Very pleased with my latest visit!

Esther Martin
a year ago
Had my all on five fixed denture done at winter Haven dental and I absolutely love love love it! My before and after are night and day. I am so blessed to have gotten referred to Dr H and FeFe. The girls are amazing and Diamond went above and beyond.

pulse56738 AXA
a year ago
Great was in and for a tooth extraction was awesome and a nice staff and very professional

Joan Keeley
a year ago
Please if you plan on having dental work done here, go get a second opinion, especially if you are having implants done. GET A SECOND OPINION!!!

Debra Hamilton
a year ago
Have used this dentist for 6 years,last cleaning my co pay jumped 500 percent,when I refused it,they then offered to cut in in half,only 250 percent more...I don't understand why it's like negotiating to buy a used car...also they are charging 20 percent in fees when you don't pay surprise bills you get after you think you have payed in full...It is sad,and horrible to end a medical relationship due to predatory bill practices.

PlusSize Boo
a year ago
My first visit went ok. I enjoyed my visit and the wonderful personailty of the young woman who took my X-rays, she was an absolute doll. The dentist was professional so i don't have any complaints. The office itself was clean & had plenty seating. I was taken aback by the astronomically high prices because i have decent dental coverage. I was suppose to go and have an extraction done but something didn't sit right with me. Everyone i spoke to outside of WHD said the price i was suppose to pay for the extraction didn't sound right. so i called a few days prior to my apointment to ask some questions and the first lady who answered the phone was very polite, the office manager took the phone from the person who originally answered and started talking down to me in a very condescending manner. I explained to her i was simply trying to better understand the breakdown of everything as the paperwork i received had some confusing wording. She proceeded to go down the list of services in a very rapid, condescending tone and asked if that answered my questions. As a patient, if i can't call and ask questions without being treated like i commited a crime you won't be getting my hard earned money. The office manager is costing the dentist a ton of money. I'm glad things played out the way they did because instead of paying $400 or so i went elsewhere and only paid $30 and was treated 1000 x better. The other comments mentioning the rude female manager are accurate. If you dislike people so much maybe you shouldn't be in customer service. In closing, had i have been able to ask those questions without the nasty, unnecessary attitude of the female manager i would've gladly just paid the price for my care but I'm big on principle. It's the principle of the matter. the wait to be seen wasn't bad so if you can overlook the terrible attitude from the female manager or don't have to call in with any questions, you may be in luck. I do hope for a better outcome for other patients. Access to dental care in the u.s is difficult and i find that dissapointing but it is what it is. Edit: my google name is not my government name so of course it won't show me as a patient on record. Not very bright lol

Enildo Batista
2 years ago
First time patient and I was very pleased with my treatment. I needed two crowns. Got both done same day. Ms. Fefe went over the treatment and helped me with finances. Dr. H was so nice and walked me throughout the entire process. I don't do reviews usually. Some of these reviews are absurd. Unless you actually go to these visit will you know. I actually enjoyed my visit.

Carmen Delgado
2 years ago
(Translated by Google) The staff and the doctor are very professional and attentive. My experience has been very satisfactory. (Original) El staff y el doctor son muy profesionales y atentos. Mi experiencia ha sido muy satisfactoria.

Danin Thomas
2 years ago
The worst dentist ever! He honestly don't know what he's doing and FeFe is probably the most unprofessional and nasty individual I've ever met

Nighmare Baby
2 years ago
Bad customer service doctor and staff unprofessional not recommended

Deayanna Thomas
2 years ago
Trash dentist office my PERMANENT TEETH are falling out , highly unprofessional, wouldn't recommend

Julane Canaday
2 years ago
Went because I have a broken tooth an apt was set had to wait over half an hr to be seen. To have the tooth pulled was going to cost over 200 with insurance and their add said 1st time customers 99.00. And of course the consultation pointed out over 6000 dollars of work that was cosmetic which at some point I was going to have done. I caught covid and notified them over 48 hrs ahead in response to a text that they sent me that I would need to reschedule because I was sick. When I called to reschedule the front desk insisted I did not notify them in time and they would charge me. They are nice enough to take your money and your insurance companies money but that is all they care about. I should have read the reviews before I went to this office. The technician and the dentist were nice enough my issues were with the front office personnel and Fifi the office manager and they are the reason I will not return@

PlusSize Boo
2 years ago
My first visit went ok. I enjoyed my visit and the wonderful personailty of the young woman who took my X-rays, she was an absolute doll. The dentist was professional so i don't have any complaints. The office itself was clean & had plenty seating. I was taken aback by the astronomically high prices because i have decent dental coverage. I was suppose to go and have an extraction done but something didn't sit right with me. Everyone i spoke to outside of WHD said the price i was suppose to pay for the extraction didn't sound right. so i called a few days prior to my apointment to ask some questions and the first lady who answered the phone was very polite, the office manager took the phone from the person who originally answered and started talking down to me in a very condescending manner. I explained to her i was simply trying to better understand the breakdown of everything as the paperwork i received had some confusing wording. She proceeded to go down the list of services in a very rapid, condescending tone and asked if that answered my questions. As a patient, if i can't call and ask questions without being treated like i commited a crime you won't be getting my hard earned money. The office manager is costing the dentist a ton of money. I'm glad things played out the way they did because instead of paying $400 or so i went elsewhere and only paid $30 and was treated 1000 x better. The other comments mentioning the rude female manager are accurate. If you dislike people so much maybe you shouldn't be in customer service. In closing, had i have been able to ask those questions without the nasty, unnecessary attitude of the female manager i would've gladly just paid the price for my care but I'm big on principle. It's the principle of the matter. the wait to be seen wasn't bad so if you can overlook the terrible attitude from the female manager or don't have to call in with any questions, you may be in luck. I do hope for a better outcome for other patients. Access to dental care in the u.s is difficult and i find that dissapointing but it is what it is.

Erick Reyes
2 years ago
Don't came to that place. The person in the front is so rude, and racist too. Plus crazy expensive, basically they not accept any insurance plans. I have 2 and they not accept it. They not treat you like the same to others.

Janet Beaver
2 years ago
I am a nervous reck over the years at the dentist because I have had such bad experiences with others. I moved to Florida and found this office and everyone has been nothing but sweet to me and made me feel comfortable. 2 years ago I had crowns done and this week I am back getting more teeth taken care of and I have great faith in Mr. Russell the Dentist and the whole staff. Fibi at the front that handles payments is the most carrying she works with you on payments and cost and is just wonderful.

Trinetta Mccalip
2 years ago
Jaime, Kristin, and Superman Harmanah took great care of me today. Doc aims to provide professional service in a friendly atmosphere...he has succeeded. Thanks for caring for my smile for the last 10+ years. Also, Kim is the best hygienist! I drive 45minutes to see her every 6months.

Daniel Velez
2 years ago
Winter haven dental is definitely a 5 star top notch dental office. Very professional , from the moment I walked through the front door I knew I had made the right dental choice . Good people. Jaimee made me feel very comfortable and was very knowledgeable in any dental questions I had. Thank you Dr Hamarnah and Jaimee for taking such great care of me.

Elizabeth Buttrey
2 years ago
I have bad anxiety and literally would let my teeth get so bad, before actually getting them fixed. Dr.Russell is different. He is like a father to me. He isn't in the market to rip you off he legit actually cares about how you feel after each appointment. He's so sweet, he's so understanding and makes my anxiety so much less. His staff- Fefe and I know I have a strong personality but so does she. But you really need to listen to her she actually is trying to help. She's caring and understandable. She is pretty straight to the point but again strong female personality! I'm glad that this office is always one call away from me achieving the best choices for my dental work.

Jeannie Scott
2 years ago
Absolutely wonderful experience. Techs are great. Jaimee was awesome. I will be smiling forever..

Noel Garcia
2 years ago
Dr. Russell-DMD, and his staff are excellent healthcare professionals; including, both Ms. Jaimee and Ms. Sharee (Assistant Staff) who attended me, while getting today, the crowns installed on the implants. I am very grateful for all the hard work, and for giving me a new smile. My appreciations to all. I now have a better smile, and feel more confident about my appearance. I highly recommend Winterhaven Dental.. Sincerely, Noel Garcia