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Jose G
2 years ago
Scheduled an appointment 3 months in advance, then 24 hours before my appointment they cancel on me after I had to put in Sick Time just to get the day off. Now they won't tell me when the next appointment is available.

Elver Garrica
2 years ago
My wife went to her check-up appointment. Admin staff kind as always, X-Ray as always. When the "doctor" showed up no advise started with the vaccum inmediately, since there was no assistant on clinic he put all the tools on her chest. She suffers sensible teeth and he was with absolutely NO CARE scratching with the metal her sensible parts, she complained with pain and he replied "yes you have them" continuing doing the same operation. This person told her to authorize a procedure right away and when she denied, he got upset acting even more careless (usually previous medical staff was cautious and safe) she ask him to stop and this person was that annoying and careless enough my wife had to remove all and leave. He tried to order her to sit back and she denied, she was desperated and crying with water all over her face almost running to front desk obviously to cancel future appointments and he STILL was following her arguing he was doing his job with the front desk making fun she was reporting his mediocre job!!. Front desk was so bummed and apologizing, why they have to go thru this if is not their fault? NO HUMAN RESPECT, this "doctor" fix you if you were a car, by the way it was only a cleanning. Imagine something else ! Life time trauma !!!

J Z
2 years ago
I love the dentist and staff. But they are not organized. Scheduled an appointment two month ago and found the office closed on that date. No follow up calls for reschedule apponitment or NOTHING. craziness

Silviu Stan
2 years ago
The dentist is very nice and competent. I have had two crows and four fillings done here and they all went great.

Cherisse
2 years ago
Gross experience, rude staff, arrived 10 minutes early, made a appointment 2 months in advance, asked to sign that I was there for exam only. I said no. I was there for cleaning xrays and exam. They kept me waiting 45 minutes to let me know they would not have time for cleaning so I was up and out of there. You could hear everything between dentist and patient because there is no privacy whatsoever. The front of their office has dead rodent and trash, and it's across from a low income housing project. I would not recommend this place to anyone under any circumstances.

Marcus Dontai
2 years ago
I was accepted at this dentist Winning Smiles with good expectations I went in for a temporary front tooth however they wanted to clean my teeth even though the dentist said I had no cavities therefore why would I even bother cleaning them if it aint broke dont fix it and I have no cavities a month later after waiting another dentist had cleaned my teeth and I am now being told by Winning Smiles that the doctor is refusing to see me because I went and had my teeth cleaned at another dentist however this illegal act is not documented in any winning smiles documentation

Cherisse
3 years ago
Gross experience, rude staff, arrived 10 minutes early, made a appointment 2 months in advance, asked to sign that I was there for exam only. I said no. I was there for cleaning xrays and exam. They kept me waiting 45 minutes to let me know they would not have time for cleaning so I was up and out of there. You could hear everything between dentist and patient because there is no privacy whatsoever. The front of their office has dead rodent and trash, and it's across from a low income housing project. I would not recommend this place to anyone under any circumstances.

Marcus Dontai
3 years ago
I was accepted at this dentist Winning Smiles with good expectations I went in for a temporary front tooth however they wanted to clean my teeth even though the dentist said I had no cavities therefore why would I even bother cleaning them if it aint broke dont fix it and I have no cavities a month later after waiting another dentist had cleaned my teeth and I am now being told by Winning Smiles that the doctor is refusing to see me because I went and had my teeth cleaned at another dentist however this illegal act is not documented in any winning smiles documentation

Woodlands Recreation
3 years ago
Do NOT attempt to have your dentistry done here. They are rude, they make you wait, and they insisted on taking new x-rays even after I gave them my most recent x-rays (less than one year old). When I told them I would not be coming back, the dentist told me to hurry up and leave his workplace, that he had "wasted too much time on me." This is after I had driven 15 miles, waited over a half hour, and spoken to him for 30 seconds! These are bad people - stay away!!!

Joey Anunti
4 years ago
Doesn't answer the phone and mail box is full. Will update and change rating if/when I can get an appointment

Woodlands Recreation
4 years ago
Do NOT attempt to have your dentistry done here. They are rude, they make you wait, and they insisted on taking new x-rays even after I gave them my most recent x-rays (less than one year old). When I told them I would not be coming back, the dentist told me to hurry up and leave his workplace, that he had "wasted too much time on me." This is after I had driven 15 miles, waited over a half hour, and spoken to him for 30 seconds! These are bad people - stay away!!!

Owins Dad
4 years ago
This place is a MESS! The front desk girl Sue is dishonest, incompetent, has a hard time returning phone calls, struggles with sending emails, communicates poorly, did I forgot to mention dishonest. If I were you I would head in the opposite direction of this place.

Moe Power
4 years ago
First time I called the lady put me on hold, after 30 MINUTES I hung up. Called back for over a month and never got an answer, not even a call back after I left voicemails ?? when they finally answer I'm told that there list is full for new patients. Cool, no stars would've been perfect.

Joey Anunti
4 years ago
Doesn't answer the phone and mail box is full. Will update and change rating if/when I can get an appointment

Owins Dad
4 years ago
This place is a MESS! The front desk girl Sue is dishonest, incompetent, has a hard time returning phone calls, struggles with sending emails, communicates poorly, did I forgot to mention dishonest. If I were you I would head in the opposite direction of this place.

Florian Santos
5 years ago
I have met many dentists in my lifetime. This office made me feel carried for. The staff are wonderful and the care I received is beyond the ordinary. They are accommodating and didnt try to pitch a high cost dental plan that is out of my range unlike all the previous dentist i have experienced. My budget and the cost of the care meant as much to them as it meant to me. They are very personable and caring towards their patients. I highly recommend Winning Smiles in Richmond to anyone.

Moe Power
5 years ago
First time I called the lady put me on hold, after 30 MINUTES I hung up. Called back for over a month and never got an answer, not even a call back after I left voicemails ?? when they finally answer I'm told that there list is full for new patients. Cool, no stars would've been perfect.

Muhammad Usman
5 years ago
Staff was very friendly, I enjoyed being there.

Corey Canada
5 years ago
This place has horrible service. This was my 2nd time coming here and not being able to be seen. The first time, they had issues with my insurance even though Medi-Cal verified my benefits were active and this last time because I was 8 minutes over the cut off time to be seen. Things happen and I missed my BART stop but it was a waste of time and money to come there and not be seen. Not only that, when they couldn't see me the 2nd time, there was no other patients in the office so the dentist could've seen me. I feel he was being extremely petty, especially considering it took me over a month to be seen from the last time I was there. I won't even attempt to be seen there again.

Florian Santos
5 years ago
I have met many dentists in my lifetime. This office made me feel carried for. The staff are wonderful and the care I received is beyond the ordinary. They are accommodating and didnt try to pitch a high cost dental plan that is out of my range unlike all the previous dentist i have experienced. My budget and the cost of the care meant as much to them as it meant to me. They are very personable and caring towards their patients. I highly recommend Winning Smiles in Richmond to anyone.