When Jennifer Lombardo DDS and Albert Heffez DDS first connected at New York University -School of Dentistry, they knew that they shared a passion for enhancing oral health. What they didn’t know then was how that connection would grow into a marriage, a family, and the thriving dental practice of Windsor Dentistry
After completing their undergraduate degrees, hers in Biology at SUNYStonybrook, and his in Psychology at NYU, both doctors completed dentalschool and moved onto their residencies. Dr. Lombardo served as a resident inGeneral Dentistry at Lutheran Medical Center. At the same time, Dr. Heffezserved as Chief Resident in Dental Surgery at Brookdale Hospital MedicalCenter.While residency and countless hours of continuing education afforded bothdoctors the opportunity to develop their clinical skills, they dreamed of a way tohelp patients more personally, with a focus on preventive care and overallwellness. With those values in mind, Windsor Dentistry began
Today it’s a family focused practice where people of all ages can get the dental care they need, compassionately and with consideration for their lifestyle and whole-body health. Most patients see both Dr. Lombardo and Dr. Heffez at some point during their years of care, since they each have advanced training in specific areas, making Windsor Dentistry a dental home for patients with varying needs
Dr.Heffez focuses on Implants, Sleep Apnea Therapy, TMJ Therapy, CosmeticDentistry, Veneers and Full Mouth Reconstruction. Bothdoctors work together tomaintain a friendly, proactive practice focused on building relationships andelevating overall health
Since their days at NYU, they’ve grown together to have many other common interests: two daughters, a dog Otis, renovating their neighborhood home. But it’s still the drive to help others on their journey to achieve optimal health that ties them together
Dr. Megan Chin graduated with a Bachelor of Arts from Muhlenberg College and completed her dental degree at New York University College of Dentistry where she received high honors and was inducted into the OKU National Dental Honors Society
She then moved to California where she completed an Advanced Education in General Dentistry at UCLA and worked for two years as a general practitioner in the San Francisco Bay Area, serving as Managing Dentist. After treating many children, her growing passion for pediatric dental care lead her back to the East Coast to pursue her certificate as a Pediatric Dental Specialist at Stony Brook University. There she served as Chief Resident and taught undergraduate dental students during their clinical studies
Dr. Chin became Board Certified and is a current Diplomate of the American Board of Pediatric Dentistry. She is on staff at Northwell-Lenox Hill Hospital. In addition, Dr. Chin is an Attending Dentist at Mount Sinai Hospital where she spends time teaching and training residents in the Pediatric Dental Residency program
Always seeking to broaden her knowledge in the dental field and foster shared learning, Dr. Chin remains active in many study clubs and organizations, on both a local and national level. She currently serves as New York Chapter President of the American Association of Women Dentists. She is the author of several articles on pediatric dental topics. Most recently, she was interviewed as a dental expert for a featured article in the October 2018 issue of Parents Magazine. She has a strong commitment to community outreach and has done clinical and educational outreach locally, as well as abroad in India. Her goal is to make sure that all of her patients have a positive, fun and stress-free experience during each dental visit
When not working, Dr. Chin embraces in New York City where she enjoys spending time with her family, friends, and much-loved pets. Continuously aiming to expand her life experiences, she can be found seeking out new destinations for world travel, sampling new foods, and dabbling in yoga and meditation. Dr. Chin is an avid animal lover and supporter of animal rights; she regularly volunteers her time to care for animals in need with local charities like PAWS NY and New York Cares
Dr. Patrick Ng-a-fook is a graduate of the State University of New York at Stony Brook with a Bachelor of Arts in Economics, a Business minor and a concentration in Biology. He graduated dental school from the Virginia Commonwealth School of Dentistry. After dental school, he continued his dental training in a one year Advanced Education in General Dentistry Residency at Callen Lorde Community Health Center, through Lutheran Medical Center. He was then offered an attending position, where he helped train dental residents. A year later he pursued his education in Endodontics and graduated with a Certificate in Endodontics from Lutheran Medical Center, focusing on surgical and non-surgical Endodontics
Erica is our Dental Assistant who will make you smile while you’re in the dental chair. She began building patient relationships at Windsor Dentistry in 2007 and is committed to making your experience pleasant and comfortable. Erica assists Dr Heffez and Dr. Lombardo in patient treatment and care. She provides the extra hands and eyes that keep treatments going smoothly. She administers digital x-rays, maintains and sterilizes our instruments, and ensures a clean environment in our treatment rooms. In addition to her clinical duties, Erica makes custom whitening trays for our cosmetic cases and makes sure the office is stocked with supplies and that our dental equipment is functioning properly
Nelly is our Patient Care Coordinator. She believes in treating every patient with compassion and ourpatients appreciate her attention to detail and the help she provides with scheduling, insurancebenefits, and finances. When you walk into our office, she will be here to greet you and make yourcheck-in process easy and efficient. Nelly canhelp you discover what your dental insurance provides and assist you with receiving the maximumamount of coverage available from your plan. With over 15 years of experience at Windsor Dentistry,she will work with you to determine a payment schedule by providing financial information anddiscussing practical, payment options
Reviews
Rating 5.0 out of 5 based on 53 reviews
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newest oldest highest lowestMaria Giat
a year ago
Have been going to Windsor Dentistry for years with my whole family and they are wonderful, highly skilled and great bedside manner. Highly recommend them for adults and kids!
Audie Soucy
2 years ago
This place is fantastic. Everyone is truly so kind.
Soren Madsen
2 years ago
Pleasant, friendly and professional experience. Highly recommended.
Shelley Fogelson
2 years ago
Everyone in this practice is friendly, responsive, and provided excellent service. The dentists explained the procedures and made me as comfortable as possible. I highly recommend this practice.
Sunny Regina
2 years ago
I've been going to Windsor Dentistry for years. Doctor Lombardo and Doctor Heffez and the team do great work. Friendly, helpful staff in this neighborhood practice.
Anita Carter
2 years ago
Friendly Staff and Excellent Service.
John Huntington
2 years ago
Been going to this practice since the day they opened. I hate going to the dentist in general but these guys have always been kind and excellent. I highly recommend them.
Sarah Josephson
2 years ago
I love this practice. I have moved my entire family over to these guys. Every single person in this office provides the highest quality of expertise, clinical skill and kind/warm engagement. It's a pleasure to go to the dentist. The hygienists are thorough, careful and so skilled. The dentists are terrific and take the time to review and really pay attention to any/all issues that could contribute to dental hygiene and overall health. Highly recommend!
Esther Bukai
2 years ago
The dental experience has been elevated! The staff and offices are wonderful. Dr. Lombardo is an excellent dentist. She listens, is gentle and extremely professional. My 14 year old son switched from a pediatric dentist to this practice and it was a seamless transition. We have found our new family dentist!
Robert Larson
2 years ago
Hands down, best dentists I've ever been to. Been with them for years and have never had a bad experience. 100% recommend.
Maratea Cantarella
2 years ago
I love this family run practice! My family has been going to Windsor dentistry for about 15 years. They are kind and caring and have taken excellent care of my kids, my husband and myself. And they have implemented excellent safety protocols 2020. I feel very safe being treated by them.
Danielle Cochran
2 years ago
My family has been coming here for years. We are very happy with Dr. Lombardo and Dr. Heffez alike. They are taking all the necessary precautions to keep everything safe and clean. I can only imagine how challenging that must be at this time. In addition to it being a great practice I was pleasantly surprised that they now give out bamboo toothbrushes instead of the plastic ones that can't be recycled. And they also use biodegradable plastic cups. Way to go Windsor Dentistry!!
Nikki Sarraga
2 years ago
Dr. Lombardo, Dr. Heffez and the entire staff at Windsor Dentistry are great. The office is so clean, there is never a wait and they care about all their patients. I would recommend them to anyone looking for a dentist
Ellen Rosmarin
2 years ago
Yesterday was my first visit to Windsor Dentistry. I loathe getting injections, but Dr. Albert Heffez took the fear out of me and administered painless numbing. I needed scaling and root planing which can be a painful procedure. Patty, the hygienist performed a thorough painless procedure. I HIGHLY recommend this office. 10 stars ! I also drove an hour and half to get there. Well worth the trip.
Tony Falotico
2 years ago
Great practice-recommend highly. Dr. Lombardo gave me a second opinion on a tooth ache, disagreed with another dentist that recommended a root canal, referred me to an amazing Endodontist who verified that I didn't need the root canal and saved me $2,300. I switched practices immediately (this was 6 years ago) to Windsor dentistry and never looked back.
Ann Ross Sparacio
2 years ago
As always, Dr Lombardo and then entire team were top notch. An emergency cracked tooth was repaired perfectly in 20 minutes. I would recommend Windsor Dentistry to everyone, adults, children and fearful dental patients like me! PS, they worked 100% with my physical disability to get the job done.
Cady Finlayson
2 years ago
Excellent dental work, friendly place and excellent COVID protocols. Not inexpensive but one of those places where you feel you are getting great value. Highly recommend!
Ken Andersen
2 years ago
The team at Windsor Dentistry is extremely professional, efficient, and serious about COVID safety. Dr. Lombardo is friendly and clearly communicates everything she does. All you could ask for in a dentist!
Yanik Breving
2 years ago
The entire support staff and medical team are amazing! They are so kind and patient , understanding how intimidating, scary and pricey dental work can be! I really appreciated the way that Dr. Heffez took the time to explain exactly what was going on in detail, presented my options, and thoroughly addressed any steps I would need to take to prep now and options I could consider in the future. They even organized all of the paperwork required of my not-so-great insurance provider. Definitely feel like I am in great hands!
neil plotkin
2 years ago
I thought I had a problem with a new filling and went in to get it adjusted but it was a 20-30 year old filling that was causing the problems and Dr. Heffez fixed it right away without missing a beat. They always are super nice and accommodating. great team!
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