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Deborah Demblowski
a year ago
Finally, a place to receive professional dental care, in a friendly environment, with my new insurance-Aetna!! So pleased with this encounter!

Ghazu Bezri
a year ago
I went in to have sensitivity looked in my bottom teeth , I went and payed 120 bucks for an exam that was suppose to include complete xrays , I met with he dentist Dr.Bates who informed me that all I had was tartar build up and all I needed was a cleaning , I made another appointment and showed up today and paid , and as I was waiting, I was called back to be told that I actually needed to have xrays done and a complete exam , I said I already had xrays done and they said and I quote "those were just quick ones " , mind you I already paid for the cleaning but they wanted an additional 85 bucks which unfortunately I did not have to spare , I was told it was mistake on the part of the person scheduling and miscommunication with the doctor, well they absolutely refused to do the cleaning and refunded my money , and completely refused to rectify their admitted mistake, and when I asked to speak with the doctor I was rudely interrupted by many staff and was basically talked over the entire time , I felt like I was being lectured about a mistake I did not make , and the worst part is during my first supposed exam , that I paid 129 dollars for ,the dentist chipped a piece of tartar off to to show me what is was and now my teeth are more sensitive then they were before and they now are refusing service unless I pay more then what was discussed and agreed upon at the previous appointment, I feel as if these are deceptive trade practices they do , this isn't the first complaint stating this , I thought all doctors took an oath to do no harm , I went in for help and left in worse condition and a wasted 129 dollars for the first exam where apparently they did absolutely nothing but cause me more discomfort

Kay Broyles
a year ago
Went to have an impression made for a denture. The woman that did it was very pleasant and did her best to answer my questions. But my next visit is for extractions and I've never met the dentist who's doing it. And I'm more than a little frightened.

Rhianna Scureman
a year ago
I am so frustrated with this company. I scheduled an appointment with them to see about my wisdom teeth. I had to call the morning of to reschedule my appointment, NOBODY answered the phone, the voice-mail told me someone would call back within two hours to help my problem. That was last week and I haven't heard from anyone since. Absolutely terrible communication and customer help. Actively looking elsewhere to have my wisdom teeth out.

Rusty Banks
a year ago
Didn't completely remove my tooth the doc ask me if I felt anything I said no. Of course I'm not gonna feel it with being numb. So he called it done.

Jakki Manzitti
a year ago
Absolutely rude sarcastic woman answered their phone. Informed they will Not work on addressing just one problem tooth, they are "comprehensive dental care" whereupon each and every tooth Must be addressed. Only then will they actually work on your problem tooth. Nasty customer rep said as condescending as possible, "Anything less is malpractice." What a money making racket. Went here before and was treated courteously and prompt. WOW what a difference a year or two later.

Preston Hill
2 years ago
Everyone is great here I had 3 teeth extracted and they were very professional and super nice.

Erica Bame
2 years ago
I was in severe pain. I walked in and was able to be seen that day, not only that Dr. Scharfe gave me a root canal the same day, to help me with my pain. I cannot say enough how grateful I am that the staff was so nice & accommodating. Dr. Scharfe rocks!!! I'm not a fan of the dentist and honestly so upset about having to get a root canal in the first place from something that another dentist did to my tooth that did not hurt or have issues prior to this. However, the office & everyone there made you feel like it was important to help correct the issue and explain what was going on. Also Dr. Scharfe even called to check on me. Can't wait to get my crown.

david hill
2 years ago
They are the most wonderful and caring staff there. They did a great job on my dentures. I recommend any one to go there for dentures or any kind of dental work. Thank you to the staff and dentist for the great work you do there. God bless.

Jerry Pierce
2 years ago
For a best weststern I found this one lacking in many areas, the floors were stained as well as the one office chair provided for two occupants. The entry way door was scuffed,the pool was not working for the four days we stayed here. Lighting was dim, bed mattresses were well worn and the bottom sheet on my bed was inside out. The front desk staff I found to be very courteous.

Kevin Bailey
2 years ago
Beware.... First visit is $99 + free x-rays. After that they will schedual you for a 6 month cleaning and tell you it will be $99. Once you show up they make you pay before being seen, but once you go back they will refuse to do the cleaning until you pay an additional $89 for an "exam" that they apparently require every 6 months. I'm sure it's in the fine print somewhere, but this seems strange to me. Why not just say before hand a cleaning also requires an exam and it's $190 total? Don't get me wrong the work is good and my teeth have never looked better, but this type of shady business practice will make me think twice before returning.

Ravynne Stroup
2 years ago
They did excellent work taking care of my broken tooth/filling! I no longer suffer from trigeminal neuralgia!

Breon Newcomer
2 years ago
Very thorough n professional made my extraction as painless as possible

Erin McKay
2 years ago
I hadn't been to a dentist in a long time because of insurance issues. During that time I had a tooth break and developed several cavities. So far I've had a cleaning, x-rays, the broken tooth repaired, and some of the cavities repaired. Everyone I've dealt with at the office has been very kind. I haven't faced any judgement about the condition of my teeth.

Taylor Donahue
2 years ago
I have a lot of anxiety about the dentist, and went a long span of time without dental insurance and without seeing a dentist (about 15 years). Because of that long stretch, I was very nervous going into Williamsport Dental & Dentures--but I figured out pretty quickly that I did not need to be at all. Every single person I encountered from my initial phone call through the staff and doctors at my appointments have been so incredibly kind, supportive, and non-judgmental. In my first appointment, they helped me to 1) identify the issues I was having with my teeth, including issues I didn't know about, and 2) make a treatment plan that prioritized urgent issues and included lesser ones that could become a problem later. In consultation after my initial exam and x-rays, they were mindful and transparent about the cost and how we could use my insurance most effectively to address my treatment plan. In a second appointment when I was getting a cleaning and multiple fillings, everyone was thoughtful and reassuring and really prioritized making sure I wasn't in pain at any point. They were thorough and had multiple checks every step of the way, and even did an extra x-ray on a tricky tooth of mine mid-filling to make sure it was prepped correctly so my fillings would last a long time and not be likely to cause me issues later. Their scheduling and paperwork process is so easy, and they were able to get me in for multiple appointments in a short span of time. I really can't say enough nice things about these folks and the work they're doing. I've been telling all my friends and coworkers this too, but: if you're struggling with anxiety about the dentist or fear of being judged for your teeth/dental history, go here. :)

Christopher Simon
2 years ago
Excellent staff and great customer service

Lisa Davailus
2 years ago
Wonderful service by caring professionals from the time you enter to the time you leave. Everyone who works at this office makes you feel comfortable and at ease. Highly recommend them .

Brian Klock
2 years ago
Very friendly atmosphere I have such high anxiety being in a dentists office but the the people here were awesome in telling me exactly what they were doing and why and just made me feel at ease a little more

Brittany Springman
2 years ago
One of the best dentist I've been too..very professional and very nice..would highly recommend to anyone needing a new dentist.

ItsMyBirthmark
2 years ago
I'm a person who is typically terrified at the dentist and one of those adults who cry. Dr. Scharfe is wonderful, very attentive and kind. Everyone there makes you feel welcome and comfortable. I've never had a bad experience here. They do great work and are so thorough unlike other places I've gone to. I would recommend this place to anyone.