William G. Bender DDS, PC

20055 Mack Ave, Grosse Pointe, MI 48236
Closed today
Opens Monday at 8:00am
SundayClosed
Monday8:00am - 8:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 8:00pm
Thursday8:00am - 12:00pm
Friday8:00am - 12:00pm
SaturdayClosed

Reviews

Rating 4.4 out of 5 based on 37 reviews

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Mary
2 years ago
Dr. Bender is a great dentist and his assistant is fabulous as well!!!


Cindy Kosmack
2 years ago
The one star is for Andrea. She is awesome. Two weeks ago, I called to inquire about a bill and was rudely treated by Tammy A, on two different phone conversations. I sent an email to Dr. Bender, no reply from him. I stopped in the office to pay the disputed charge today. He was sorry about the situation and he said he was investigating. Tammy A. did not represent the Doctor or office well. Sorry to say, I will not go back.


Marlene Hrivnak
2 years ago
Caution..always review and store your billings & insurance statements. The billing staff not very knowledgeable or friendly. Two stars are for Dr. Bender.


Sam T.S.
2 years ago
Dr. Bender is the best around - efficient and gentle. Andrea and Linda are my favorite hygienist - always chatty and do great work cleaning my teeth. Very cognizant of patient experience and comfort.


My IsaStyle
3 years ago
Office is well run. Hygienists are hit or miss. Depending on who you get. Receptionists and office girls are nice. Dr Bender is cordial and quick.


Bill Skuras
3 years ago
Dr Bender is a really good dentist, it's too bad he doesn't have the the right people at the front of the business to deal with the patients. The female he has working the front desk is rude, self serving and frustrated. She needs to learn how to do her job. C'mon Doc , when will you see this? I would never go back


Emanuela K
3 years ago
Very disappointed. I have been going to Dr. Bender for many years, and I kept going even when I moved to Troy. Living and Troy and going all the way to Grosse Pointe is challenging, but I kept going because I like Dr. Bender. However, I called at 9:00 a.m. asking to reschedule a 7:00 p.m. appointment because of work related reasons, and getting across town in time was not feasible. I was told that I would be charged $50 for not giving 24 hr notice. While I understand the policy, there should be more understanding of patients and working moms who sometimes need to reschedule last minute. Sadly will be looking for a dentist near by.


M D
3 years ago
I've been to a lot of dentists in my lifetime and he is by far the best! The office is well run and the staff is friendly. He is on time, works quickly and does a phenomenal job!! He is my dentist for life!


My IsaStyle
4 years ago
Office is well run. Hygienists are hit or miss. Depending on who you get. Receptionists and office girls are nice. Dr Bender is cordial and quick.


Emanuela K
4 years ago
Very disappointed. I have been going to Dr. Bender for many years, and I kept going even when I moved to Troy. Living and Troy and going all the way to Grosse Pointe is challenging, but I kept going because I like Dr. Bender. However, I called at 9:00 a.m. asking to reschedule a 7:00 p.m. appointment because of work related reasons, and getting across town in time was not feasible. I was told that I would be charged $50 for not giving 24 hr notice. While I understand the policy, there should be more understanding of patients and working moms who sometimes need to reschedule last minute. Sadly will be looking for a dentist near by.


M D
4 years ago
I've been to a lot of dentists in my lifetime and he is by far the best! The office is well run and the staff is friendly. He is on time, works quickly and does a phenomenal job!! He is my dentist for life!


Bill Skuras
4 years ago
Dr Bender is a really good dentist, it's too bad he doesn't have the the right people at the front of the business to deal with the patients. The female he has working the front desk is rude, self serving and frustrated. She needs to learn how to do her job. C'mon Doc , when will you see this? I would never go back


kera stitt
4 years ago
I'm struggling so hard with this...I've been going to this office for nearly 30 years...first off dr bender and Janice are phenomenal they are NOT the issue which I why I gave a 2 star instead of the 1 star! If you can get past the absolute worst front desk then you will love this place. About 2 or 3 years ago they had a staff change and have yet to get their stuff together! They billed me for services because they claimed not to take the insurance I had...I tried to pay out of pocket...for over 2 years I tried to pay my bill...they would send a bill I would refute because I had a different type of insurance that they DID accept for that appointment at the time of the appointment but then switched then billed me...finally it was taken care of randomly, the bill went from over 1k to about $200 or so...I got the bill, called to pay it IN FULL and they told me it was sent to collections and I couldn't pay it (even though they had JUST billed me) then 6 months later I got the same bill again! I continued to pay out of pocket for cleanings because my kids deserve the best dental care and I believe dr bender is it! Then right before my kids check ups I got a letter saying I could switch their insurance and I called to confirm this new insurance would be accepted and was told yes so I switched! I even pushed my kids cleaning until after the new insurance went into effect. No issues. Then I call to confirm their latest check up and I'm told they don't accept this new insurance and have always accepted the previous insurance I used to have, the one I was paying out of pocket with! I'm so frustrated and I just cannot deal with this incompetence any longer (my family has all had very similar experiences)


Lakisha Smith
4 years ago
I heard about this dentist office through my health insurance and I wanted to know do you guys offer sedation dentistry


Lakisha Smith
5 years ago
I heard about this dentist office through my health insurance and I wanted to know do you guys offer sedation dentistry


kera stitt
5 years ago
I'm struggling so hard with this...I've been going to this office for nearly 30 years...first off dr bender and Janice are phenomenal they are NOT the issue which I why I gave a 2 star instead of the 1 star! If you can get past the absolute worst front desk then you will love this place. About 2 or 3 years ago they had a staff change and have yet to get their stuff together! They billed me for services because they claimed not to take the insurance I had...I tried to pay out of pocket...for over 2 years I tried to pay my bill...they would send a bill I would refute because I had a different type of insurance that they DID accept for that appointment at the time of the appointment but then switched then billed me...finally it was taken care of randomly, the bill went from over 1k to about $200 or so...I got the bill, called to pay it IN FULL and they told me it was sent to collections and I couldn't pay it (even though they had JUST billed me) then 6 months later I got the same bill again! I continued to pay out of pocket for cleanings because my kids deserve the best dental care and I believe dr bender is it! Then right before my kids check ups I got a letter saying I could switch their insurance and I called to confirm this new insurance would be accepted and was told yes so I switched! I even pushed my kids cleaning until after the new insurance went into effect. No issues. Then I call to confirm their latest check up and I'm told they don't accept this new insurance and have always accepted the previous insurance I used to have, the one I was paying out of pocket with! I'm so frustrated and I just cannot deal with this incompetence any longer (my family has all had very similar experiences)


Tecia Collins
5 years ago
This was my daughter's first dental visit in this office...they were amazing with her...she didn't shed one tear and she asked if she could come back...this made me so happy as her previously dental experience was horrific..kudos this office for being patient and kind with my daughter.


Christina Walton
5 years ago
Wonderful staff and Dr Bender is fabulous!


RoDerrick Gaston
6 years ago
Such a clean and lovely place. The staff are the nicest people and Dr. Bender is the coolest guy. They do a great job whenever I go.


Christina Walton
6 years ago
Wonderful staff and Dr Bender is fabulous!


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