Willamette Dental Group – Idaho Falls

Willamette Dental Group – Idaho Falls - General dentist in Idaho Falls, ID
2860 Valencia Dr, Idaho Falls, ID 83404
Open
Closes at 5:30pm
SundayClosed
Monday7:00am - 5:30pm
Tuesday7:00am - 5:30pm
Wednesday7:00am - 5:30pm
Thursday7:00am - 5:30pm
Friday7:00am - 5:30pm
Saturday7:00am - 1:00pm

Reviews

Rating 4.1 out of 5 based on 43 reviews

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Nathan Woodruff
2 years ago
Kind of a low quality office, appointments are a month out, and they have a mask requirement for some reason. I am switching networks and never going back


kALi DreAmiN.
2 years ago
incredible customer service, competent staff, caring attitudes, and superior communication throughout. thanks, Willamette, for making my health a priority each time I come in.


Melissa Marrott
2 years ago
Friendly office staff and very helpful.


Jes Jacobson
2 years ago
Been going to Willamette for three years now. Been verry pleased with the staff top to bottom. Friendly and professional.


Jordyn Wise
2 years ago
I had not used my dental insurance for a couple years so this year, during open enrollment, I signed up for Willamette because it was cheaper. When I broke a tooth I was nervous because I did not have an option of shopping for dental providers. I came to the Willamette office skeptical but left very satisfied and comfortable with the fact that I would be returning in a few weeks for a filling. I enjoyed the friendly staff and the doctor's concern for my comfortability. I would absolutely go back to Willamette, even if I had the option to go somewhere else.


Crash Cade
2 years ago
Dr. Chambers and his team are great people and willing to go out of their way to accommodate your needs and come up with a plan to get you all taken care of. A clear line of communication is key and this office will make that happen.


Laura Schierman
2 years ago
Yes it's cheaper with insurance. But, if you only ever need a cleaning once a year and can promise you'll never need anything extra, this is the place for you. My husband chipped a large chunk out of his front tooth over the weekend. Not only did the on-call dentist never call us back, we were then told it was over a 3 week wait to get it taken care of. The ortho, after waiting 4 months to get in, spent less than 3 minutes with us and long story short, didn't want to do what our last 3 previous dentists (we move a lot) told us was super important to do. Front desk was nice enough but the care has been a nightmare. If we wanted bad teeth we wouldn't bother with insurance in the first place.


Michael Ordway
2 years ago
Willamette provides dental care and provides your insurance for it. Insurance which can only be used at Willamette dental. Fine no big deal. However they refuse to cover more than one cleaning per year because they are the ones fronting the bill for each visit. 99% of dentists have adults come in twice a year, which is the the ADA recommendation. Not to mention they were inhospitable and their dental care was rushed. Definitely don't waste your money here. Any other insurance is going to be cheaper, allow you to visit any dentist, and have better/more routine coverage.


Tiankai Yao
2 years ago
Dr Burler is fantastic


Brandon Burke
3 years ago
I spent 2 hours in their office without a complaint. The dentist had to cut my gums to get a root tip out and suture them back one one of the 4 teeth. I was told I would get something for pain...After going home I was in a lot of pain and my wife went to pick up my rx. It didn't get called in... Ok, so she contacts them and they call it in. The following day I call Walgreens to check on the status because I'm obviously in a lot of pain. No RX....So I call the office to try to get it again and am told that ibuprofen is all they can prescribe...You cut my gums open and pulled teeth! This dentist office is not patient oriented whatsoever. No conversations were had about what issues or problems I was having related to the tooth. Or my high blood pressure/anxiety. To worry about narcotics abuse is understandable, to let your patients be sleepless in agony is unacceptable. No need to bother with "I'm sorry for you're experience and please contract us" That is not a remedy for your poor patient care, the truth of the matter is you do not care for you're patients and other patients need to hold you accountable for your actions.


Michael Cates
3 years ago
SUCKS!!!! You can only be seen if you're part of their club. No concern for person struggling.


Mary Finn
3 years ago
This dental office is the worst!!!! They refuse to do cleanings twice per year. Even though I have periodontitis diagnosed by them. The doctor said he wanted to see one of my teeth in 6 months for potential cavity but the receptioniat refused to schedule an appointment. Shame on you!!!!


Tymber Murray
3 years ago
I'm extreamly impressed by the whole staff all the equipment is well up to date and you know your getting the best care. Everyone was so kind and friendly. They where honest and showed me all my x-rays explained to me exactly what needed to be fixed! I'm very impressed


T W
3 years ago
Was brought here as a teen for orthodontic care. I had braces on from 2005-2011 (6 YEARS), mind you my teeth were definitely not in need of being in braces for that long as my original time quote was 2 years. During that time I had at least 3 different orthodontists, which I would attribute as the reason to the long stay in braces. Pretty sad that an office can't hold on to the same orthodontist long enough to get a patient out of braces. Each new orthodontist basically started me over in my journey as they each had a different plan in mind it seems, because each orthodontist gives their "signature smile look." The only reason we came here was the dental insurance at the time. Wish we could go back in time and avoid this office altogether such a joke.


Tiankai Yao
3 years ago
Dr Burler is fantastic


Michael Ordway
3 years ago
Willamette provides dental care and provides your insurance for it. Insurance which can only be used at Willamette dental. Fine no big deal. However they refuse to cover more than one cleaning per year because they are the ones fronting the bill for each visit. 99% of dentists have adults come in twice a year, which is the the ADA recommendation. Not to mention they were inhospitable and their dental care was rushed. Definitely don't waste your money here. Any other insurance is going to be cheaper, allow you to visit any dentist, and have better/more routine coverage.


Travis Turnbow
3 years ago
My entire experience with the Willamette Dental Group in IF was a positive one. The staff was helpful and friendly and answered all my questions. I am glad I went with them for my dental needs.


Lynzi Lyman
3 years ago
Good experience. Staff was friendly and informative. No complaints here!


Matt Reif
4 years ago
I had a fantastic experience at my first exam/cleaning at Willamette in September, 2020. In fact, my wife and kids (4 younger ones) all went and had a pleasant experience, as well! Front desk, billing, hygienist, techs, and dentist were all exceptional and answered my every question. Place was super clean. Exam room and x-ray room were kind of cramped, but nothing unmanageable. Luckily, the people were really nice, so no issues when we bumped elbows getting around each other . I genuinely appreciated their patience working with one of my daughters who struggled with the whole experience. She came home confident and encouraged... She also no longer "hates" the dentist, thanks to Willamette! Fantastic work, and thanks again for the extra touch of genuine concern for my daughter!


Tanya
4 years ago
They were great! Had a severe toothache and they got me right in that day and extracted the tooth quickly! The staff was very nice and the procedure took minimal time. They walked me thru the whole process so i knew what to expect. I recommend them to anyone who needs dental work!


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