Excellence in dentistry begins with a careful co-diagnosis and treatment plan to establish the goals we will achieve together. Communication and long-term relationships are important to us. Let us know what is on your mind and ask questions. We want all our patients to be informed and knowledgeable about their dental health care, from treatment plans and services, to insurance coverage. We look forward to assisting you in achieving optimal oral health and a beautiful smile.
Our exceptional, friendly staff is our greatest asset. Our dental assistants and hygienists are licensed professionals who pride themselves on staying on the cutting edge of dentistry and patient communication. They are excited about what they are doing, have high standards of quality and integrity, and are motivated to achieve the best results for our family of patients.
Our dedicated and motivated staff has one primary goalyour utmost comfort! We feel its important that you understand the treatment that youll be receiving so that you can relax during the procedure. Our staff is eager to answer any questions regarding your dental care. Please feel free to share with us your needs and concerns by contacting us today.
Office manager: Our office manager is Shae Jamail. Her job is to make sure that the office runs smoothly. She handles most of the accounting for the office. This includes filing insurance, keeping patient accounts in order, and discussing financial arrangements with our patients. She has worked at Westfield for 15 years and is highly qualified to handle any problem that may occur. She is always happy to assist you in any way she can. It is important for you, as the patient, to have the correct insurance information so that we can file your insurance correctly. We take all indemnity insurance and are providers for most PPO insurance groups. We are not providers for many HMO insurance plans. She will do her best to give the patient as close an estimate to his/her portion of the fee as she can, but the patient is ultimately responsible for the account. To help with the high cost of dental treatment, our office has several financing plans that are available. Feel free to email her with any questions at [email protected]
Hygienists: On our staff we have a team of five hygienists. Their names our Suzette, Meg, Katy, Candace, and Gail. They have been practicing for many years and are all highly qualified. Their biggest concerns are your comfort and general oral health. At your visits, they will clean your teeth, give instructions on how to better care for your teeth, recommend a length of time between cleanings, and take x-rays as neccesary. Exams will be given by the doctors once a year, or at your request.
Doctor's assistants: We have three qualified dental assistants in our practice. Dr.'s Ashmore's assistant is Erika and Dr. Derr's assistant is Marie. We also have Lucy, who works with both Dr. Ashmore and Dr. Derr as needed and Dr. Dobyns on Wednesday's. Their function is to help the doctors perform whatever dental procedure they are doing, as well as make the patient as comfortable as possible during their visit. They are very skilled in what they do and will be happy to answer any questions that you may have. Both assistants are very knowledgeable and will help youto understand any dental treatment being performed.