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Oliver Valenti
a year ago
I had an excellent experience, I got a superb and thorough cleaning with attentive care.

Amy Eggebrecht
2 years ago
Today was my second visit to the Gates office. WOW!!! I would like to thank all of the Staff and Dr. Tress. They have been nothing but professional, kind and very gentle in their care. I was very nervous with a broken tooth and worried about the next step. Again, I can't say enough about how great you all were! Thank you!!

Shane Lawson
2 years ago
I would first like to note that I always had great dental cleaning experiences at this location. If my review were based just on dental cleaning, I would give 5 stars. However, I also received an Invisalign consult at this location and was told I would be a good candidate. So, I went to WNY Dental's Henrietta location where they do orthodontics for a more thorough evaluation. Upon this consult, Dr. Tina Imbriglio wanted me to receive clearance from WNY Dental's Periodontics team before proceeding with Invisalign. Of course, when I went for the Periodontal consult, they informed me I would have to undergo a series of two gum graft surgeries to correct some recession on the upper gums on both sides of my mouth before they would clear me for Invisalign. I really wanted Invisalign so I agreed to the surgeries. The periodontal surgical process was painful and took approximately 4-5 months to complete between surgeries and healing. Finally, I was cleared for Invisalign. I went back to WNY Dental's ortho group and after getting my scans done and having my trays made, had Invisalign installed in my mouth. After the first 2 weeks of wearing the Invisalign, I received a phone call from Dr. Tina Imbriglio where she stated that she was looking at my initial x-rays and noticed that I have root resorption on two of the upper teeth in my mouth and that in order to continue with Invisalign treatment, she required my consent as the resorption put me at greater risk of the teeth being "compromised". At this point, I was very alarmed and did not give my consent over the phone so she scheduled an appointment for me to come in to discuss further. At this appointment, I told her that I am unwilling to continue with treatment considering I am at risk of those teeth possibly falling out or worse. I also stated that I wish she had reviewed my x-rays prior to telling me I am a good candidate, taking my money, and installing Invisalign in my mouth. She backpedaled and got very snippy with me at this point because I called out her mistake. I told her that I would like the invisalign removed because at this point I am just going to get porcelain veneers somewhere else. I scheduled another appointment and had my Invisalign removed. The practice manager, Amber (I think), never got back to me about recompense for the money I already spent on the Invisalign, but I assume they think because they sent me off with a retainer that it's all good. I learned at the removal appointment that Dr. Imbriglio was leaving the practice and moving back to Connecticut, but I would be passed off to another orthodontist for a follow up appointment in a few months (as if I would ever let anyone at this place touch my mouth again). To top it all off, months later, a stitch that they failed to remove from my periodontal surgery erupted through my gumline and required removal. I wouldn't give these people a dime more and I don't trust them at all. My personal opinion is that they do not care enough to be practicing on human beings.

Debby Nakas
2 years ago
This dentist insists on giving cleanings that are not covered by insurance. I chose my insurance because this dentist took it but they insist on doing everything that isn't covered. Beware

dawn hayden
2 years ago
The office staff,hygenist,dentist and his assistant,are all top notch. Professional and caring each and every one. My most recent visit was to repair a broken tooth. I was able to get in last minute and on a very tight time line. They were great! In aand out in no time!

lisa martel
2 years ago
I have NEVER met a more conscientious, kind, amazing dentist! Dr. Sanel is just amazing ! i don't like going to the dentist in the first place, and Dr. Sanel totally just Rocks! the whole Gates office staff is awesome! I love this place. they are professional, caring & the most friendliest staff ever. I highly recommend this office!

Heidi Habgood
2 years ago
I have NEVER met a more conscientious, kind, amazing dentist! Dr. Tress is the BEST!! Everyone I have encountered in the Gates office has been very professional, caring, and the best I have ever met! I cannot express my sincere graditude and appreciation for Everyone in this office!! Highly recommended!

Anna Gilbert
2 years ago
Wow! Dr Sadibasic is outstanding! My husband called the office with an emergency, he was seen right away. Dr Sadibasic was professional companionate and friendly. He relived the issues causing the problem. The entire office was clean and friendly. I would highly recommend Dr Sadibasic and this office!

Janel Lamp
2 years ago
The dentist was great, took his time doing doing my dental work. Very professional, making sure I was comfortable and in no pain.

Evelyn Forte
2 years ago
I AM A PATIENT AT WESTERN NY DENTAL, MY DOCTOR IS KARA TRESS, SHEI IS EXCELLENT, I'M GLAD SHE IS MY DOCTOR, SHE IS PATIENT AND VERY KNOWLEGEABLE, ASK HER ANYTHING, SHE'LL TRY TO EXPLAIN EVERY DETAIL MAKING SURE YOU UNDERSTAND WHAT IS NEEDED AND THE STEPS YOU HAVE TO TAKE SO SHE LETS YOU KNOW IN ADVANCE, I LOVE IT WHEN I COME TO THE DENTIST I KNOW SHE IS GOING TO BE STRAIGHT WITH ME AND I HAVE NO DOUBT SHE IS GOING TO DO HER VERY BEST, THANK YOU DR TRESS

mrtoad4353
2 years ago
I am a recent customer of WNY in Gates and must say that I am extremely pleased with the services and professionalism of Dr. Scofield, Ingrid and Frank Trovato. I was very nervous and was put at ease immediately. Every step was explained to me and I was cared for in such a kind way that I left feeling overwhelmed by such excellence. Dr. Scofield made a unpleasant situation become so much easier and relaxing. As a patient this is important to me. I would also mention that it is the entire staff at WNY in Gates that made me feel at home and everyone was friendly and very professional and ready to answer any and all questions I had. I can not say enough about this Dental Practice and would recommend it for anyone looking for not just good care but people who care about their patient's and show it. Thank you Dr. Scofield and the entire staff of WNY for the great care you gave me and your wonderful personalities you shared with me. Myrna Lloyd

Riley Lloyd
2 years ago
We have been patients of WNY Dental for over a year now. Recently we have had the pleasure of dealing with the office staff. Specifically Emily and Milly. We were so impressed with their warm personalities and the expertise and knowledge they exhibited in their jobs. As they are the first people to greet your patients it is the experience with them that patients will form their first opinion of WNY Dental. I assure you they represented WNY Dental to the highest level. We hope that both Emily and Milly will be made aware of this review and acknowledged for the fine job they are doing. Fred & Myrna Lloyd

Fred Lang
2 years ago
Professional and friendly

Rosemarie S
2 years ago
Efficient, friendly. Joanne did one of the best cleanings I've had! No nonsense, just good care.

James Williams
2 years ago
Joann Bumbarger RDH is amazing. She takes the time to explain everything that she is doing and gives lots of informative advice based on your interaction with her! She made the experience very easy and comfortable. I highly recommend her and WNY Dental at Gates!

doreen hall
2 years ago
when someone is standing there waiting to check out and someone in front of them is talking.......a second person needs to step up and help out. I was late to work because of this. Next time I will just walk out.

Carol Giblin
2 years ago
Very personable, helpful, and professional staff!

Vlad Loenko
3 years ago
Very happy to say that WNY group took good care of me for my cleaning. Sometimes dental visits can be awful, but in this case I'm happy to come back! Serg took great care of me and even offered to ease the sensitivity with some lidocaine when he saw me struggling. Team was very professional, kind, courteous and patient. Had a wonderful visit and would highly recommend anyone else - stranger, family, or friend - to give these guys a shot! You'd be pleasantly surprised!!

Anna Gilbert
3 years ago
Wow! Dr Sadibasic is outstanding! My husband called the office with an emergency, he was seen right away. Dr Sadibasic was professional companionate and friendly. He relived the issues causing the problem. The entire office was clean and friendly. I would highly recommend Dr Sadibasic and this office!

mrtoad4353
3 years ago
I am a recent customer of WNY in Gates and must say that I am extremely pleased with the services and professionalism of Dr. Scofield, Ingrid and Frank Trovato. I was very nervous and was put at ease immediately. Every step was explained to me and I was cared for in such a kind way that I left feeling overwhelmed by such excellence. Dr. Scofield made a unpleasant situation become so much easier and relaxing. As a patient this is important to me. I would also mention that it is the entire staff at WNY in Gates that made me feel at home and everyone was friendly and very professional and ready to answer any and all questions I had. I can not say enough about this Dental Practice and would recommend it for anyone looking for not just good care but people who care about their patient's and show it. Thank you Dr. Scofield and the entire staff of WNY for the great care you gave me and your wonderful personalities you shared with me. Myrna Lloyd