At Westbrooke Family Dentistry in West Des Moines, IA, we believe that everyone who visits us should be treated as guests, not patients. Our staff strives to provide you with the best care in a kind and relaxed atmosphere. Talk to the dental staff of Westbrooke Family Dentistry in West Des Moines, IA if you need help. We have served the community for more than 36 years. Meet our team below:
Dr. Jim Dempsey has been serving the community of West Des Moines since graduating from the University of Iowa's College of Dentistry in 1983. He was part of a group dental practice for 14 years before opening Westbrooke Family Dentistry in 1997. Dr. Dempsey is a member of the American Dental Association, Iowa Dental Association, and the Des Moines District Dental Society. His specialty is making patients comfortable regardless of the dental treatment they receive.
The staff at Westbrooke Family Dentistry understands the importance of having a relaxed and comfortable atmosphere when visiting the dentist. That is why we strive to provide a soothing environment for our patients. Collectively, we follow the highest infection control standards as it is our top priority to protect the well-being of all of our patients. We comply with all OSHA and HIPAA regulations.
We want everyone in the community to be happy and show their best smiles. That's why we will do everything to keep your teeth strong, healthy, and sparkling white. Dial (515) 223-5673 if you are interested in our dental services. We look forward to seeing you.
Reviews
Rating 5.0 out of 5 based on 11 reviews
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newest oldest highest lowestBrody Diehn
2 years ago
Been going here my entire life. Dr. Dempsey is a true professional and his auxiliary staff are just as good!
Larry Loffredo
2 years ago
I have been seeing Dr. Dempsey and his wonderful staff for over 20 years along with my 3 sons.I have never met a more compassionate caring and gentle dentist.His staff is very courteous also, it is like a family atmosphere when there. Charlotte who works at the front for as long as I have been going there is very professional, courteous and an all around great person which reflects on the entire practice! Sincerely, Larry Loffredo and family
Lorrie Trogdon
2 years ago
I have never felt comfortable going to the dentist, actually I would always put it off until I HAD to. . but Dr. Dempsey changed that for me.. I dont mind it at all now..
Jared Christensen
2 years ago
I have been going here for years. Great staff, very organized and efficient. I really like how I can manage my appointment reminders online.
Kimber Kunz
2 years ago
I asked them BEFORE any services occurred what my portion would be cause I didn't want ANY surprises. They called my insurance and after calling insurance, told me how much I would owe. I paid that amount, after my service, that day. I have since moved out of state and called to get my X-rays sent to my new dentist and the RUDEST women I've EVER spoken to, named Charlotte told me NO. I have to pay over $400 or she WAS NOT sending them!!! So until I whip out over $400, this power-hungry Charlotte will be holding my records hostage...Lol. So basically I was either lied to about what my payment was going to be from the beginning or they are charging $400 for records & X-rays now. I have a feeling it's just the front office girl and not the dentist. If you plan on going there I would certainly get it in writing what you're going to owe, because even after that, they may want more. UPDATE: I have changed my review from 1 star to 5 after further thought for 2 reasons. Number 1, the dentist Dr. Dempsey is and was always an amazing dentist! He is kind and should not receive a bad review just because some random front office girl has no respect, when dealing with his patients. 2. Dr. Dempsey himself sent me my X-rays, as soon as he figured out what was happening with this Charlotte person. So, I DO absolutely recommend Dr. Dempsey & that is what actually matters...not one rude person who works at the front desk. Although, not having a rude staff member, certainly wouldn't hurt.
Jeff Pigott
2 years ago
Great
Jeff Pigott
3 years ago
Great
Jan Jones
5 years ago
Best dentist office ever! I've seen Dr. Dempsey for many years and recommend them to everyone I know. Him and his staff are so kind, knowledgable and professional.
Jan Jones
6 years ago
Best dentist office ever! I've seen Dr. Dempsey for many years and recommend them to everyone I know. Him and his staff are so kind, knowledgable and professional.
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