We are available by phone Monday-Thursday, If you have an emergency, please call our office at 731.664.0080 and listen to our message. Dr. Williams, Dr. McCarter or a team member will return your call.
We accept most insurance. We accept Medicaid/TNCare only with referrals from General Dentists. Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary greatly, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill your insurance.
Getting to know Dr. Williams, Dr. McCarter and their team will be a fun and enjoyable experience for you, your child, and us. We will review your childs history, and make sure you are comfortable with our procedures and staff. Below are several questions that you may have before your first visit.
Dr. Williams and Dr. McCarter are a pediatric dentists, they specialize in the treatment and prevention of dental disease, as well as the overall oral health of children. Through extra years of schooling, training, experience, and certification, a pediatric dentist is uniquely qualified to treat the dental needs of infants, children, adolescents and those with special healthcare needs.
A pediatric patient not only has a different dentition than adults but he/she may have specific dental and behavioral needs that are unique to a child. These needs may include orthodontics, dental sealants, fluoride applications or home treatments, or just simply education in oral hygiene. In addition to treating existing dental problems, our office focuses on prevention through patient and parent education.
We like to feel that you and your child do not come to our office to have their cavities fixed but rather to prevent them. Our mission is to provide all of the educational tools necessary for our patients to enjoy a cavity-free future.
This includes proper brushing, flossing and eating habits, ideal fluoride levels and the use of pit and fissure sealants. We strive to provide a fun, educational environment where children learn about the importance of good dental hygiene.
This includes childrens fillings, crowns and prosthesis, including treatment of the often devastating nursing bottle decay. Our doctors are committed to discussing all options before these procedures and answering all questions you may have. Always working for the goal of a healthy smile is their priority.
As pediatric dental specialists, Dr. Williams and Dr. McCarter are experts on the growth and development of childrens dentition, jaws and craniofacial structures. Our doctors young smile evaluation may provide your child with a more positive experience should they need orthodontic treatment.
Dr. Williams is a Board Certified Pediatric Dentist with over 27 years of experience. He is from Humboldt and graduated from Humboldt High School. He attended The University of Tennessee, Knoxville for his undergraduate degree. He graduated from The UT College of Dentistry in Memphis in 1986. He completed a General Practice Residency at The University of Tennessee Medical Center in Knoxville in 1987. He later returned to The UT College of Dentistry where he received his Master of Science in Pediatric Dentistry degree in 1991. He began practicing with Dr. Duncan McInnis at West Tennessee Pediatric Dental Group after graduation.
Dr. Williams has been active in The American Dental Association and The American Academy of Pediatric Dentistry throughout his career. He has served on committees at the local and state level in both organizations. He is a past President of The Seventh District Dental Society and currently serves as the Secretary-Treasurer. He is a Diplomate of The American Board of Pediatric Dentistry and a Fellow of The American College of Dentists and The International College of Dentists.
Dr. Williams and his wife, Michelle, have enjoyed working together at West Tennessee Pediatric Dental Group for many years. They have three grown children: Jake (Betty Kay), Emily, and Jeff (Erin). They are also proud grandparents to Ross. Dr. Williams is active at West Jackson Baptist Church where he has served as Deacon, Sunday School Teacher, and Choir Member. He enjoys traveling with Michelle and his family as well as playing golf, hunting, and reading. Dr. Williams volunteered at The Developmental Disabilities Dental Clinic until it closed in 2006. He continued his volunteer work with the Smiles and Blessings program and went to Nicaragua on dental mission trips.
Dr. Jennifer McCarter graduated Phi Beta Kappa and magna cum laude with a degree in biology/psychology from Birmingham-Southern College. She then attended dental school at The University of Alabama at Birmingham School of Dentistry.While in dental school, Dr. McCarter received the Alabama State Dental Board Merit Scholarship Award all four years. She was also inducted into the Omicron Kappa Upsilon National Scholastic Honor Society, awarded to students with high moral character and in the top of their class academically.
After dental school, Dr. McCarters love of treating children led her to complete an additional two year residency program to specialize in Pediatric Dentistry at the University of Tennessee Health Science Center. During her pediatric dental residency she received extensive clinical, emergency, and hospital training. She performed pediatric dental surgery at LeBonheur Childrens Medical Center and CrittendonRegional Hospital. Dr. McCarter also had the privilege of treating children from all over the world at St. Jude Childrens ResearchHospital.
Dr. McCarter is passionate about pediatric dentistry and is very active in the dental profession. She holds a specialty license from the Tennessee State Dental Board which allows her to practice pediatric dentistry inTennessee. She is a member of the American Dental Association (ADA) as well as the Local 7th District Dental Society.
When Dr. McCarter isnt taking care of kids teeth, she enjoys traveling, outdoor activities, college football, and spending time with family and friends. Dr. McCarter, her husband, Todd, and their children enjoy living in Jackson, Tennessee.
Reviews
Rating 4.9 out of 5 based on 87 reviews
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newest oldest highest lowestCarbonmade Muse
2 years ago
My elder son used to use this office and we moved, so we moved him and his little brother to a dentist's office closer to us. Such a mistake! We recently went back and they are so good! Dr Williams has the best bedside manner and he even called, personally, the next morning to check on my kiddo after an extraction. I only wish we had switched back sooner. Appointments are a little tough to get, but it's because everyone loves them so much!
Jessica Koenegstein
2 years ago
I'm feeling very frustrated by this dentist's office. It is entirely too difficult to schedule an appointment! They will not see elementary age children in the afternoon, making it difficult to get a simple cleaning. When we needed to reschedule our appointments, they only rescheduled one out of three children and were surprised at my frustration. Although our insurance is not accepted elsewhere, I will gladly pay out of pocket to avoid dealing with West TN Pediatric Dental!
Jessica Koenegstein
3 years ago
I'm feeling very frustrated by this dentist's office. It is entirely too difficult to schedule an appointment! They will not see elementary age children in the afternoon, making it difficult to get a simple cleaning. When we needed to reschedule our appointments, they only rescheduled one out of three children and were surprised at my frustration. Although our insurance is not accepted elsewhere, I will gladly pay out of pocket to avoid dealing with West TN Pediatric Dental!
Chris Gallo
3 years ago
Great staff and great quality service
Mary Barker
3 years ago
This dentist office is amazing. The receptionist is super sweet and the staff is fantastic with the children. My son is hyper and wouldn't sit still the last time he had work he cried but with this office he went back by himself and I didn't hear a sound. The dentist is awesome with kids. I would highly recommend them to anyone
Nicole Dunaway
3 years ago
Today was my first visit to west Tennessee pediatric dental and they were so informative. They walked me around the office and explained everything to me in detail . I really enjoyed the relaxed setting .
Brittney G
3 years ago
Today was our first visit at WTPD! We loved it! Everyone was so sweet and informative! We came from another dentist office to this one and I am so glad we made the change! They explained things to my daughter and myself every step of the way! I highly recommend WTPD!!
Nicole Dunaway
4 years ago
Today was my first visit to west Tennessee pediatric dental and they were so informative. They walked me around the office and explained everything to me in detail . I really enjoyed the relaxed setting .
Alesha Northcutt
4 years ago
Today was the first visit to West Tennessee Pediatric Dental for me and my daughter, and it was an amazing experience! I was really impressed with the lengths they go through to make both the children and the parents comfortable. Everyone was so kind and they were great with my daughter (2.5 years old). Before I left I knew I wanted to give them a positive review and that I would recommend them to any parent in the area.
Brittney G
4 years ago
Today was our first visit at WTPD! We loved it! Everyone was so sweet and informative! We came from another dentist office to this one and I am so glad we made the change! They explained things to my daughter and myself every step of the way! I highly recommend WTPD!!
Mary Barker
4 years ago
This dentist office is amazing. The receptionist is super sweet and the staff is fantastic with the children. My son is hyper and wouldn't sit still the last time he had work he cried but with this office he went back by himself and I didn't hear a sound. The dentist is awesome with kids. I would highly recommend them to anyone
Chris Gallo
4 years ago
Great staff and great quality service
Carmen Carroll
4 years ago
The staff there is very kid friendly. We never have to wait very long. The office is super clean. They are great with my toddler, and very patient with her. I highly recommend them. And yes, they have a television in the ceiling and headphones for your child while they are on the table.
Lesley Davidson
4 years ago
We've been going here since my son was 4(now 9!) and just took my daughter here for her first trip! Emily (our assigned RDA) was fantastic! She let her sit up, play with the tools, showed her how they worked, talked to her, and was just all around fantastic. Highly recommend this density group!
Melissa Ranck
4 years ago
My 1.5 year-old fell today and injured his mouth and lip. We called West TN Pediatric Dental and they got us an appointment quickly and were awesome with our little guy. So thankful for this resource in Jackson, I had peace of mind walking out. We will be making regular check-up appointments for all of our kids here!
Izzy RUSSELL
4 years ago
The staff here is fantastic! Miss Emily made us feel more like we were hanging out with a friend than having a dental check up. Mr.William, the dentist we saw was very warm and caring. They really made the whole day easy-peezy We give them a 10 outta 10!
Dan Cottrell
4 years ago
Very understanding, patient. Showed concerned with our daughter who was very nervous
Cheri Lambert
4 years ago
My 17 year old son came here for the first time and everyone was great. He even said it was really cool. He will continue to come here through college. I would recommend this Dental Office to anyone who has a young child all the way up to college aged kids. We received a treatment plan during our visit for teeth cleaning and they got us back in a week later to take care of cavity. Each person involved knew what their job was and it all ran very smoothly! Thanks again to everyone there!
Mike Reeves
4 years ago
It's a great place and good with the kids
Jillian
4 years ago
We had a fantastic experience here today! Emily and Dr. Williams were so great with my boys and did everything they could to make sure they were comfortable and happy. We will definitely be back!
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