We pride ourselves on taking the time to listen & get to know each patient as an individual. The entire team at West Asheville Family Dentistry looks forward to seeing you soon & developing a relationship with you to build the bridge toward long-term trust & successful dental care. See why our patients cant stop smiling!
Our exceptional, friendly staff is our greatest asset. All of our dental assistants & hygienists are licensed professionals who pride themselves on their current dental techniques & outstanding patient communication. With unmatched quality & integrity, they are dedicated to achieving the best possible results for you & your family.
Since your comfort & health are our top priorities, West Asheville Family Dentistrys staff is glad to assist you in any way. If you have any questions at all, from treatment options & sterilization to insurance concerns & paperwork, were here for you! We can assure you that youll enjoy your dental visit!
Dr. Brent Barroso-Bernier was raised in Okemos, Michigan, & attended the University of Michigan, where he completed his Bachelor of Science degree in psychology in 2001. After conducting several years of dental research he decided to continue his education in dentistry & completed his Doctor of Dental Surgery degree in 2005.
Upon graduation, Dr. Bernier worked in a community clinic in Bay City, Michigan, while serving as an adjunct clinical professor for the University of Michigan mentoring graduate dental students. In 2009, Dr. Bernier returned to Ann Arbor where he was able to fulfill two of his passions, practicing dentistry & attending U of M football games.
In 2013, Dr. Bernier & his family relocated to Asheville, NC. Although his two young daughters keep him busy, Dr. Bernier & his wife, Kendall, have enjoyed the wonderful city of Asheville & all it has to offer. Dr. Bernier is proud to join North Asheville Family Dentistry & looks forward to serving all of you & your familys dental needs.
Dr. Lauren King-Marechal is a native of New Hampshire. She moved to southeastern North Carolina in 2006, where she attended University of North Carolina at Wilmington, earning her Bachelor of Science in biology. Dr. Lauren, as shes known around the office, went on to dental school at East Carolina University School of Dental Medicine, graduating in 2016. She practiced in Wilmington, NC, for five years before making the move to the mountains. Dr. Laurens philosophy of care combines holding herself to the highest standards of treatment, compassion for her patients, & the belief that oral health is best when the dental group & the patient work as a team! In her downtime Dr. Lauren enjoys hanging out with her dogs, Angus & Reed, refinishing furniture, exploring the mountains & visiting her family at the beach.
Dr. Abigail Scanlan was raised in White Plains, New York, & attended undergraduate university at NYU where she received a Bachelors in Fine Arts in 2009. A few years later her love of hands-on work & desire to make a direct impact on people every day led her to dentistry. She attended University at Buffalo School of Dental Medicine earning her Doctorate of Dental Surgery in 2018. After graduating she moved down to North Carolina with her family & worked at a rural health clinic in Oxford where she welcomed her first child in 2021.
She enjoys cooking & spending time with her husband Jesse & daughter Zoey Rose. Dr. Scanlan is excited to relocate to Asheville to be near her parents & brother. She looks forward to getting to know & treat her patients in West Asheville.
Kim has been in the dental field for over 26 years & received her Dental Radiology Certificate from Asheville-Buncombe Technical Community College in 2000. Kim enjoys helping patients navigate through the business process in a friendly & professional manner & to see that all their dental needs are met. Kim & her husband have a 24-year-old son. In her spare time Kim & her husband enjoy spending time with family & friends at the lake & cheering for the Irish on Saturdays!
Amy has been in dentistry for more than 25 years. Amy worked in Marion, as a dental assistant, for the same dentist for 24 years & decided she was ready for a change & joined our Asheville Team. While youre in our office, you will most likely see Amy assisting our patients at the front desk, but from time to time you may find her in the back assisting our great doctors. Amy loves all aspects of dentistry & is always ready to jump in wherever she is needed.
Sarah was born & raised in Waynesville, North Carolina. She has one brother & one sister & the cutest dog in the world. Sara graduated from AB Tech in 2018 & is excited to be in the dental industry. In her spare time Sarah enjoys baking, singing, hiking & just being outdoors. Sara has a great love for her job, & looks forward to long & lasting relationships with her patients.
Shana was originally from the Asheville area but has spent several years away in Florida & Charleston, SC. In 2021, Shana received her Dental Assisting diploma from Asheville Buncombe Community College & has worked in our office since. Her favorite part of being a dental assistant is seeing the smiles on her patients faces after restorations.
Tracey has been in dentistry for 7 years. She is gentle & caring & loves to get to know her patients & take good care of them. Tracey & her husband are proud parents of three beautiful girls. She spends most of her weekends watching her girls play sports.
Reviews
Rating 4.2 out of 5 based on 67 reviews
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newest oldest highest lowestJan Nickerson
a year ago
The staff were pleasant but it did not feel to me like their sanitary practices were what I expect of a dental or healthcare practitioner. I was also disappointed in their lack of organizational proficiency with a new patient. I recently had my first appointment at West Asheville Family Dentistry. The hygienist unwrapped a sterile package of tools and dropped one. She wiped it off and was putting it back on the table to use. I asked her if she planned on using it. She said "yes" as she "had wiped it off." I said "Really? You are going to use it after dropping it on the floor?" She said "yes, that's usually good enough." I said "Usually?" I called the next day to speak with Kendall, the dentist with whom I met. Unfortunately I learned she was only an interim dentist for that day. Neither she nor the practice had told me that. The dentist I reached on the phone was not disturbed nor apologetic to hear the hygienist intended on using a tool that was no longer sterile. Secondly, while I was due for xrays, these were not performed the day I was there. I had to be proactive and make another appointment. Thirdly, while they had received my former xrays, they had failed to get my perio chart. So I had to call my former dentist to get that information. As I prioritize high standards for sanitary practices, organizational efficiency, and receptivity to opportunities for improvement, I feel there is a lot West Asheville Family dentistry practice could improve upon.
Stacy Mullins
a year ago
My family typically had a good experience with this practice with a few weird interactions. When we moved from West Asheville it became too difficult to get there for cleanings. After we moved we apparently owed them $75. Rather than trying to find us, this practice sent us to a collection agency. A collection agency! I didn't get one phone call or piece of mail from their office stating that we owe the money. Any time I owed on the day of, I paid on site. I told them we moved and that's why we changed practices. So they knew we had a new address. Our insurance was still current and they could have asked Delta Dental for our new address. My phone number hasn't changed in 15 years. They could have called. A quick google search of me turns up our new address. So many steps could have been taken before a collection agency was involved. This is a lazy way to do business. You're messing with people's credit because you can't be bothered to use google?
Meredith Metz
2 years ago
They told me I needed 3 fillings, so I got a second opinion and didn't actually need any. Every time I go, I pay the quoted amount and then later get another bill for supposed things insurance didn't cover (other people I know have experienced the same and when they asked for a break down actually the dentist owed them 40 instead of the 300 dollars they supposedly owed). I've also gotten multiple fillings that have then cracked later leaving my teeth with sharp edges and have been unable to floss between others. Overall I don't trust their business practices, it seems to me like there is some scamming occuring.
Rhonda Morrison
2 years ago
Stopped taking insurance. Nothing special dentistry.
hunter cres
2 years ago
Front office people were unpleasant and unhelpful. Dr. Scanlon should be avoided at all costs. She is rude and disinterested in her patients. And, to make it even worse, services are wildly expensive!
Sammy Woods
2 years ago
I was a patient here for 4 years but not anymore!!!! She called at 2:30 pm a day before my appointment to tell me that I needed to pay my balance before I came in.... I'm pretty sure the balance is wrong. I'm checking with my insurance company to make sure it's right. I was planning on switching my dentist anyway because I had work done on my mouth about six months ago I had a filling done and it was done wrong my tooth still hurts and I still can't chew on one side. This new lady dentist SUCKS! Bring back Dr. Townsend! I'm pretty sure WAFD has lost a lot of patients with this new dentist/policy.
Paul Benson
2 years ago
My first visit here after almost 30 years at my former dentist, was a positive experience. They were able to contact my former dentist for X-rays, so didn't need new ones. Addison, my hygenist, was gentle and professional. Dr. Lauren, my dentist, was very thorough and seemed to be very caring. At my former dentist I often didn't even see the dentist, only the hygenist - so this was a pleasant change and seemed to provide a higher level of care.
Nick Brown
2 years ago
Anya (I hope I'm getting her name right?!) was totally wonderful and made my least favorite task (going to the dentist) substantially better than it could have been.
T. H. Healy
2 years ago
Highly competent professionals with heart; a rare combination. Best dental care that I've ever had.
Denise Montgomery
2 years ago
The office staff, hygienists, and doctors are so professional, friendly and kind!
John Harwood
2 years ago
Excellent care and services from Dr. Townsend and staff!
Candy Gallaher
2 years ago
The dental staff and Dr Townsend really rock a dental visit. Professional, pleasant, and fun. Highly recommend this practice.
Mary Turco
2 years ago
Both Dr. Townsend and his assistant were excellent in being gentle and thorough. One of the best experiences I've had with being fitted for a crown.
Brittany Spath
2 years ago
Dr. Lauren was so patient, honest, kind and she took the time to have meaningful conversation with me. So glad I chose this practice!
Robert Byrd
2 years ago
Love these guys, they do a fantastic job and sre completely professional!
Christina Mason
2 years ago
Our hygenist, Tracy, is amazing with pre-schoolers! Patient, upbeat, calming, and fun - she made the visit so smooth and easy. Dr. Townsend is great as well - laid back, kind, and personable. That's true of the whole staff, actually. Highly recommend, especially for parents of littles!
Bailey Horsley
2 years ago
Excellent customer service and nice physicians.
Cassie Serig
2 years ago
I love this place. And it's a place that drills into my teeth so that's saying a lot.
kirstin blanchard
2 years ago
Best emergency filling experience ever! Very considerate about the pain I was in and got me in as soon as they could! Friendly staff. I very much enjoy using this office! I do not have insurance and they have a great program for that as well!
Andra Sylvanus
2 years ago
West Asheville Family Dentistry is conveniently located, sure, but the reason I keep going back is because of their wonderful hygienist Tracey. She must keep little notes on her patients because even at only my second visit with her she took the time to ask me how my kids were doing. Now, after several years, I feel like we're old friends catching up during my biannual cleaning. Not to be ignored, she is also one of the more gentle hygienists I've ever experienced.
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