Reviews
Rating 3.3 out of 5 based on 4 reviews
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2 years ago
Rude and unethical behavior towards patients , I've experienced over billing that caused an overpayment . And harassed for payments that was already paid . Due to bitter customer service , soft skills, and unprofessional conduct that I brought to the treatment coordinator " Gisela " she spitefully charge late fees to my account when office was closed and rescheduled appts by staff due to Covid . She also, enticed nataly to jump on her bandwagon to treat me unkind. Nataly went from nice to sour and displayed the same unprofessional behavior about a billing discrepancy that is already paid. Medical fraud is common and over billing is common in offices in homestead. To save yourself stress keep all documents and document everything for a win win resolution.
Laura Chen
2 years ago
Initial visit was great. Dentist and hygienist are great with my LO but for the past year the administration staff has been horrible. Times I have called on the phone regarding an appointment or insurance information and have gotten an attitude. Its to the point that I am now willing to go to another dentist that will have better customer service. Just horrible...Office manager and all of the administrative staff.
Powerful Intentions
3 years ago
Rude and unethical behavior towards patients , I've experienced over billing that caused an overpayment . And harassed for payments that was already paid . Due to bitter customer service , soft skills, and unprofessional conduct that I brought to the treatment coordinator " Gisela " she spitefully charge late fees to my account when office was closed and rescheduled appts by staff due to Covid . She also, enticed nataly to jump on her bandwagon to treat me unkind. Nataly went from nice to sour and displayed the same unprofessional behavior about a billing discrepancy that is already paid. Medical fraud is common and over billing is common in offices in homestead. To save yourself stress keep all documents and document everything for a win win resolution.
Laura Chen
3 years ago
Initial visit was great. Dentist and hygienist are great with my LO but for the past year the administration staff has been horrible. Times I have called on the phone regarding an appointment or insurance information and have gotten an attitude. Its to the point that I am now willing to go to another dentist that will have better customer service. Just horrible...Office manager and all of the administrative staff.
Sylvia Torres
6 years ago
This is an awesome place for children's dentistry. I have been bring my children here for 3 years now. The staff is very friendly and patient with children.
MintyBitz
6 years ago
What a great experience. The staff is so friendly and Dr. Mabel is the best!! They truly make an unpleasant experience very pleasant!!!! Awesome.
Sylvia Torres
7 years ago
This is an awesome place for children's dentistry. I have been bring my children here for 3 years now. The staff is very friendly and patient with children.
MintyBitz
7 years ago
What a great experience. The staff is so friendly and Dr. Mabel is the best!! They truly make an unpleasant experience very pleasant!!!! Awesome.