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erizjan brahimi
2 years ago
Horrible place,Incompetent Doctor,I don't suggest anyone this place,She damaged the tooth nerve and today after 1 and a half years I have pain , if you love your life don't go ...

erizjan brahimi
2 years ago
Horrible place,Incompetent Doctor,I don't suggest anyone this place,She damaged the tooth nerve and today after 1 and a half years I have pain , if you love your life don't go here!

Alex Jordan
2 years ago
If I could give a negative plus ratings i would this doctor needs to be check by the board of health she is careless. Does not enjoy what she does and put people health at risk .HORRENDOUS SERVICE

Adam Blinderman
2 years ago
Omg !! Amazing staff there dentists that are the best in this city !! the state when !! 5 star review!!

Mariela Lopez
2 years ago
Worst customer service! Worst dental place in Worcester.

Lina Stidham
2 years ago
This is the worst dentist's office I've ever been to. They're incredibly unprofessional. ...

T N
3 years ago
If you're terrified of needles, come to Dr. Lam! I needed a filling for my front tooth that had a cavity. I was so relieved when Dr. Lam made the injections so painless. Also my front tooth looks flawlessly pearly now

Adam Blinderman
3 years ago
Omg !! Amazing staff there dentists that are the best in this city !! the state when !! 5 star review!!

Mariela Lopez
3 years ago
Worst customer service! Worst dental place in Worcester.

Lina Stidham
3 years ago
This is the worst dentist's office I've ever been to. They're incredibly unprofessional. They have had conversations over me while my mouth was open about other patients multiple times. The doctor has never introduced herself when she walks into my room. The dental assistants are much more professional than the doctor. My mother has had similar experiences. Also I had an appointment in April 2020 and they never called to tell me that they cancelled my appointment. Instead I had to call over and over to no answer and no answering machine message, and then I had to just assume the office closed because of Covid - while my coworkers were receiving phone calls from their dentists to let them know their offices were closing. I have had two appointments since then that went as scheduled. But recently I had an appointment scheduled for 10:30 a.m., arrived before the appointment, and the office was closed. Again, no one called to tell me they needed to cancel my appointment and/or that they were closed. Also, their Google My Business listing said they were open. I will be looking for another dentist, as I should have done months ago.

T N
3 years ago
If you're terrified of needles, come to Dr. Lam! I needed a filling for my front tooth that had a cavity. I was so relieved when Dr. Lam made the injections so painless. Also my front tooth looks flawlessly pearly now

Wanda go
3 years ago
Took my 12 yr old daughter and they did a root canal without me even knowing. I took her somewhere else because the tooth started turning brown. The tooth had to be taken out due to them ruining it. AT THE AGE OF 12. They should of just ...

Justin Provost
4 years ago
If I could leave negative stars they would earn them without out a doubt and I haven't even stepped foot in this establishment. I broke a tooth and have a nerve exposed, I called and was put on hold for 20 minutes. I called back and was told to hold again and when I politely said I was just on hold for 20 minutes I was then given a lecture on why I was on hold that long and to wait. I was pout back in hold for a few more minutes to then be told sorry about your luck but you have to fix something with your insurance or you'll get billed, I told her I have a nerve exposed I don't care about a bill send it I'll fix that later. I was then told no I'm not going to do that call and fix your insurance first, I told her it's an emergency and the hospital won't help they say I need a dentist, I was told no luck again call tomorrow. So fact is if you need medical attention for a TOOTH and you don't have money this DENTIST who I thought where doctors and took an oath is not the case. Money first patient second = bad business, bad medicine. Please find a REAL dentist office.

Wanda go
4 years ago
Took my 12 yr old daughter and they did a root canal without me even knowing. I took her somewhere else because the tooth started turning brown. The tooth had to be taken out due to them ruining it. AT THE AGE OF 12. They should of just filled it. That was a few years ago and I can't believe they are still in business. I should of sued them. The one we went to said he has had to fix many mistakes from there.

Karthikeyan Gokulachandran
4 years ago
It's a fantastic dental clinic. Dr. Maya treated me very well and she was very friendly. Heather, Jenny and Ella were very helpful. The treatment rendered by the clinic was top class.

Rachel Marie
5 years ago
This is by far one of the worst dentist in Worcester. The staff don't know what they are doing and it's like this place gets new employees every 2 weeks. Waited for an hour for my teeth cleaned and I arrived on time for the appointment and they had to cancel my appointment and reschedule for another day and another time I waited 20 minutes in the waiting room for a cavity filling appointment and they rushed my cavity fillings and I was in so much endless pain for hours on end after I got my cavities filled. They took like a half hour to do 2 fillings. So glad I transferred to a different dentist office where the staff is very friendly and gets you in an out within 30 minutes to an hour and take their time and know what they're doing. I will never go back here again.

Vanessa Sarver
5 years ago
Do not go to this office unless u absolutely need to. Today's experience: -arrive for appt to be told they don't take my insurance n had no phone number to reach me to let me know. -they take masshealth standard but not "my" masshealth standard loool. -they were rude n argumentative during this whole issue. I told them please take my card n check bc the provider is the one who gave this office info to me. They refused until I mentioned dentaquest covers their claims. Then the girl ran my card to see that they do take my insurance. -no apology, had to drive back to get my I'd cards back as they kept telling me no while I was there n I left without them. -that describes their office staff. -they Dr was rushed,sloppy, unorganized and going so fast I was choking n she was hurting me. Overall huge fail would not return.

Viola Bode
5 years ago
This is the best office. The staff is so frendly and the doctor is so professional.

Rocksine Gorman
5 years ago
My boyfriend had a bad infection. No dentist would take a new patient but Webster sq. Dental told us to come right in and Dr. Lam would take care of him. He now has brand new dentures. I told the staff I needed a dentist as well so Dr. Lam agreed to see me too! I have had some very nice work done and we're very happy. Heather at the desk was very good to us and comforting. Her and the rest of the staff are awesome. If you're hunting for a great dentist and dental staff you need to check out WSD!!

kayla johnson
6 years ago
I had extreme pain on the left side of my mouth so a different office told me not to worry its probably nothing but from the pain i knew it was something so i came to Webster square as a walk in emergency the staff was great they took me in with no problem and told me i had an infection going on gave me antibiotics and i came back a week later for an extraction... they had me come back a week later for a follow up my mouth feels great! Great and helpful office!!