Access Dental & Orthodontics

Access Dental & Orthodontics - General dentist in Peoria, IL
3510 N University St Ste A, Peoria, IL 61604
Closed
Opens today at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
Saturday8:00am - 2:00pm

Reviews

Rating 4.2 out of 5 based on 227 reviews

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Lisa Malott
a year ago
I have been waiting for roughly 6 months for my dentuers. Have been told multiple times they were in and i get there and no plate so i still set here waiting. On top of that i cant get them to return my money. I would not recommend this place to my worst enemy.


Jennifer Scott-Dewar
a year ago
I was a new patient. I agreed not to cancel two days prior to my appointment. I drove to my appointment and they had canceled it. They had never bothered to call me. I am asking for gas compensation.


tarence young
a year ago
Horrible service booked my appointment at 1:00 left at 1:45 still had not been seen!!! Receptionists stated that they ran over on lunch!!! Like no one else time is valuable!!! Horrible experience


Katie Birkey
2 years ago
They canceled multiple appointments on me and didn't tell me. They no longer take our insurance and didn't tell me. Extremely frustrated.


Amber Bouchez
2 years ago
Only gave 1 start because I had to. This is the worst place a complete waste of time so unprofessional they can't even seem to make a actual appointment either they don't put the time in or they schedule for when the dentist that your insurance covers isn't in the office that day same with the campus town location y'all are horrible.


C baker
2 years ago
Just another corporation office that has no compassion. Couldn't tell you the doctors name because she never said her name. She may have been the worst dentist I've encountered so far trying to get my 7 year old dental care. I'd be embarrassed to represent that office.


Kassandra Zombro
2 years ago
The only office that trys to go above and beyond to help thier patients and give great dental care that all the other offices won't


Illinois Tyrant Patrol
2 years ago
Absolutely the best dental care in Peoria.. No pain whatsoever. Dr D. And his staff Are the best..


Kim Nelson
2 years ago
My partial dentures aren't even straight, I got them because of my teeth now I'm more embarrassed to open my mouth


Jen Otey
2 years ago
Do not EVER take your children here! My 8 year old grandson had to have a tooth pulled and they TRAUMATIZED not only HIM but his mother as well! If a child is screaming, while you are digging around in the hole of the tooth you just pulled...STOP WHAT YOU'RE DOING!!! I will be making a report to the public health authorities as well!!!


Bob Kessener
2 years ago
Consistency is key. During my third visit, the pattern of consistently poor service has earned this review. Each visit required at least a 40 minute wait (today 8:00 arrival, 9:10 in dental chair, 9:28 service begins). I decline x-rays because they took them 6 months ago and yet couldn't discern that I had a cracked molar. They talked me into getting 3 teeth coated, calling the procedure filling cavities, a loose term which they said would be covered by insurance. This elective procedure was a mistake. Within a week, one filling fell off while mildly brushing my teeth. They redid that filling, but the redone filling fell off in about 5 weeks. 10 weeks later, another filling detached. Great: 3 of 4 fillings now detached. Now I get an unexpected bill: they say the insurance company only co-pays on 2 per year. The manager could care less. She doesn't indicate concern about either long wait times or poor fillings adhesion. To the manager, I'm not a patient, just a cash cow.


Brittney Hibberd
2 years ago
My daughter's first time seeing the dentist here and she absolutely loved her! Said she doesn't want to go to any other dentist but her


katina alexander
2 years ago
Every step of the way there was someone there to walk me thru, the fear I have about dentist. Every one from the Receptionist to the doctors. Nothing but kindness and a helping hand.


Brenda Wall
2 years ago
VogueDental worked my 93 year old mother in for an extractions. Everyone was absolutely wonderful. My mom is very scared of dentists They were very patience and understanding. We have to go back due to infection but we both are so much more relaxed about going back. Bravo Vogue Dental. My mom has found a new dental practice


glamdup doll
2 years ago
Nothing Vogue about this place, poor communication and lack of customer care regarding services and your money being spent on their products and services. The doctors do not see you for more than 5 seconds to explain anything or walk you through getting the best outcome for your smile. It's a big rush for your money and they don't offer any assistance with making a decision towards the esthetics of your teeth . Price kept changing every time the balance is different than what was previously stated. Will not be returning, unprofessional and poor communication due to undertrained staff and foreign language barrier with the head dentists! Go elsewhere!


Michaela Calip
2 years ago
I went to a different dentist last week & had to wait almost an hour just to be told they couldn't help me. Vogue Dental was fast & friendly. I was in and out in time & everyone there was super nice. I will definitely continue going to them!


Nancy Meeker
2 years ago
I was treated very. nicely


z man ripp
2 years ago
The staff was great and professional. Great experience. Only one issue in waiting area the air freshner was way over bearing and very warm in area. This really made it hard to sit there.


kait B
2 years ago
I've been coming here for a few months now and I have no major complaints. They tend to get backed up at times but today I was there for a filling and the nurse did mention how they are working harder to imporve the wait times. And Honestly the last couple of times ive been there it hasn't taken that long. I've had a root canel, many fillings, and a cleaning done here. Dr. M and the nurses are always great, they answer any questions you have and they make sure you're comfortable. I can honestly say I personally have not had a bad experence here.


Azul Melancholy
2 years ago
Every time I come here I wait at least an hour. Usually over an hour. Once they do take you back to a chair it's like they just forget about you. Last time I was there there were 2 different people in the waiting room. One requested her dental records and the receptionist said she couldn't give them because the doctor wasn't here and he was the only one that was able to sign off on those. Another man was in the waiting room basically demanding that the receptionist, call the doctor, call the owner, call the other office to see if the doctor was coming. I feel bad for the receptionist. I know it isn't her fault at all and the people were basically badgering her. It just seems like the dentist/doctor really doesn't care at all. They book appointments too close together and make you wait and wait and wait. They also called to reschedule my appointment twice because the doctor needed to. It's just always a hassle with this place and the doctor never cares.


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