Vernon Dental Specialty Group

Vernon Dental Specialty Group - General dentist in San Bernardino, CA
1655 N Mt Vernon Ave, San Bernardino, CA 92411
Open
Closes at 6:00pm
SundayClosed
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
SaturdayClosed

Reviews

Rating 3.7 out of 5 based on 144 reviews

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U. T.
a year ago
I have to be honest this place has a great deal on implants, Misty Urrutia is amazing and the whole team is probably the best, wow


Esmy Enciso
a year ago
My first visit was today and it was super easy and quick, I was seen within 10 minutes of waiting, receptionist was very polite and friendly. Was taken back for x rays and the person doing them kept asking if I felt any pain, very caring. Misty, the treatment coordinator was amazing, explained everything very well and made me feel comfortable. Wonderful experience, will be coming back for all my treatments.


Angelica Robledo
a year ago
I don't really make reviews unless it is a must but this is a MUST!! I've went to a main corporate office for about 4 years that did not even try to help me without giving me the run around with more money involved for problems they could have fixed but didn't want too... as soon as I came here to have some work done that my prior dentist could not do they sure did do their job! Within a couple months had serious tooth issues solved best dental office hands down


Michelle Kirby
a year ago
I don't understand how this place is even open 'l honesty hope this place closes, thanks to this horrible place l have nerve damage on both sides of my face, l have trigeminal neuralgia.....this pain I have is unbreakable, Don't come to this place.... doctors don't even know what they are doing......


Erika Farrar
a year ago
The reason I gave them a 3 instead of a 4 is because their office staff needs some office/ customer service training. Also my appointment was at 9am and I was the 1st one there and I did not get in the room unit 9:28 and dentist did not come in until 9:42am. I was the first patient there and to sign in. Also I had to talk too office manager due to I'm allergic to latex and they walked right in room and put on latex gloves . Not cool. The dentist got on them as will. The dentist they have working there are very good. But they need too to get that front office in order. If you can over look front office staff, this is a good dentist for the whole family.


Lana Haddad
a year ago
Dr. Chen (or Chan?) and Rosanna went above and beyond to help my case. They were very understanding, welcoming, and accommodating. During the procedure, Dr. Chen was incredibly efficient and quick, gentle, and frequently checked in to make sure I was okay. Wait times weren't too long. Phone calls were always returned within a day. Scheduling was easy and available even on weekends. The office isn't the most beautiful I've been to but I'd definitely go there again for the quality of service and fair pricing.


Samantha Mckibben
a year ago
Really great with my boy and dentical.


Marcelina Garcia
2 years ago
I went in for emergency and they help me. They did a really good job


Jackie Wilson
2 years ago
At first I was worried about driving an hour to get treated for a root canal here based off of the reviews I read. I had Dr. Komrani and he made it quick and painless for an open & med and then the actual root canal. The front office had some confusion and called me to make appointments when I already had one. Other than that small mistake, I would definitely recommend this place if you're needing to see a specialist or endodontist. The outside is a little ghetto with random people walking around but inside was nice and professional. The guy who took my x rays and the dental assistant were very sweet people!


Jennifer Vasquez
2 years ago
If I could give this place a 0 I would, this has been one of the worst dental offices I have been to. I was referred by my primary dentist to get my wisdom teeth extracted and fix some crowns that have cracked. I came in today for an appointment for a consultation and it took a little over 2 hours to get me in and out of this place.. pretty ridiculous since they already had my X-rays on file. Not to mention.. they give you the run around when checking you in and out.. leaving you to just wait/stand around for hours waiting in either the chair or outside in the waiting room. When I was called to the back one of the assistants spent the entire time "training" other employees on how to do their job instead of focusing on the patient and getting sidetracked with co-workers, and their conversation seem to be more important. The employees at the front desk were a bit rude and it seems as if they try and disregard your concerns regarding appointment scheduling as well. Although I read the reviews before coming here I wanted to check it out myself before judging it but I have just decided to go to a dental office that a relative has excellent reviews for. Overall please just save your time by looking for other dentists around your area, even if this means having to drive a little further. Very unprofessional place.. music playing at a loud volume and the employees yelling from room to room to get each others attention. 0/10


Janet Contreras
2 years ago
Over all great dental office. The first doctor I seen was really nice and the second doctor that did treatment made it fee painless. Definitely recommend. Looking forward to continue working with them in the future.


chenay quiros
2 years ago
I am one that has a fear and high anxiety for dentist. Don't judge this book by its cover. They move quickly and answered any questions I had regarding bad history with dentists. Especially misty urrutia treatment coordinator flawless if it wasn't for her I was going to just give up an a get a tooth extraction ... point being give this place a chance the workers were very courteous and patient


Ggg Sanchez
2 years ago
If you want your teeth to get broken,this is the place. On top of rude unprofessional doctors , some staff not all. Had a bad experience. They broke my tooth then they laughed and doctor couldn't even try to fix it . doctor was joking how they over book them and they're running around and how assistants don't know and don't need to do anything but suction. Comment was not funny. Now I had to go to else where to get my crown that cost 1200 when I had one healthy one that I paid for 1300. My teeth shifted and now are not aligned and will need braces again. Will post photos soon. Sad place to be at, had another patient with the same problem. They don't take their time to do their job, seems like the DMV . Happy I'm not going back or referring anybody, they're employees seem like they're always being replaced or quit and it shows, so thanks Vernon Dental for ruining my smile for me.


Bear Reed
2 years ago
The staff are absolutely incredible. They are doing everything in their power to get me out of pain. Dr. Kim is really kool.


Sean Caprai
2 years ago
I was referred to them by my dentist for a surgical extraction after a failed attempt to pull a bad tooth. They were very quick to get me in for a consult the next day and scheduled the extraction two days later. Today I arrived for my emergency appointment 20 minutes early as requested. I checked in and was told that it wouldn't be too long before I would be seen by the doctor. As I sat waiting, other patients were arriving for their scheduled appointments. As the waiting room started to fill up with people I start to notice that new people show up and are being called back, treated and leave. So I ask the people around me what time their appointments were. And the nature of their visit. Nobody seems to have such a problem as severe as mine and they seem to be dealing with them in a timely and orderly manner according to appointment time, but I still am waiting to be called. I sat there in that waiting room until 3:45 pm when my name was called. I was taken to a room in the back, the nurse clipped a little napkin on me and said the dentist would be in shortly. I waited until 4:30 when I asked to use the restroom and asked if I could get something to drink. The receptionist got me some water and was very apologetic that it was taking so long. I sat another 10 minutes before I was finally so frustrated I got up to leave. So for an emergency extraction referred by another dentist. I drove over an hour and a half waited almost 5 hours and the whole time in severe pain. And all for nothing. I believe that when the nurse asked at the consult if I were to need it would I approve a bone graft and I told her NO, I WOULD NOT CONSENT TO CADAVER BONE TISSUE IMPLANTATION. Which would cost a lot of money out of pocket, insurance would not have covered a penny of. That is the reason I was treated the way I was. I have heard several other stories from people having bad experiences with this very same dental office. Such as fillings falling out the next day, or not enough anesthetic during procedures and trying to schedule lesser procedures that did not require insurance approval first. I called back to try and get copies of the X-rays and was told that I had to fill out some release form that was supposedly going to be emailed and texted to me. I was placed on hold and the call was disconnected. I tried calling back several times and nobody ever called back. Finally found someone willing to see me and attempt so fix this for me but it won't be until july16th


1963coupeDeville
2 years ago
I think this place does not know the meaning of an appointment. Over two hours of wait time almost every time we come. This is just horrible and inconsiderate. The lack of AC and horrible decor makes the daunting hot windowless coffin shape room unbearable. Glad for smart phones, without them a riot will be guaranteed.


Ashley Ortiz
2 years ago
Amazing costumer service!!! Staff is so nice and friendly!


Ever G Batred M
2 years ago
(Translated by Google) Very good way of treating people and very fast to tend (Original) Muy buena forma de tratar a las personas y muy rapidos al a tender


Fares Alnatour
2 years ago
Time waisters just like the rest of dentists, they tell you to come in to milk as much as they can off you and your insurance then send you home with nothing.


Leslie Gonzalez
2 years ago
I went in today for oral surgery I got 4 teeth removed and my canines bonded ...the surgeon that I got was super kind and super calming ...I felt very comfortable and had such an amazing experience with the staff. I judged it for looking a little ghetto but the work was done amazing..also the prescriptions they gave me have me feeling not one bit of the surgery..thank you guys


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