A standard of excellence in personalized dental care enables us to provide the quality dental services our patients deserve. We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve your optimal dental health. Should a dental emergency occur, we make every effort to see and care for you as soon as possible.
As a practice, we are true believers that preventive care and education are the keys to optimal dental health. We strive to provide dental health care vs. disease care. Thats why we focus on thorough exams checking the overall health of your teeth and gums, performing oral cancer exams, and taking x-rays when necessary. We also know that routine cleanings, flossing, sealants, and fluoride are all helpful in preventing dental disease. Not only are we focused on the beauty of your smile, were also concerned about your health. A review of your medical history can help us stay informed of your overall health, any new medications, and any illnesses that may impact your dental health.
Infection control in our office is also very important to us. To protect our patients and ourselves, we strictly maintain sterilization and cross contamination processes using standards recommended by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA), and the Center for Disease Control (CDC).
As your dental health professionals, we want you to be confident knowing that we are a team of highly trained and skilled clinicians. We pride ourselves in providing the care you need to keep your smile healthy. To give you the best possible service and results, we are committed to continual education and learning. We attend dental lectures, meetings, and dental conventions to stay informed of new techniques, the latest products, and the newest equipment that a modern dental office can utilize to provide state-of-the-art dental care. Also, being members of various professional dental associations helps us to stay abreast of the changes and recommendations for our profession.
Building a foundation of trust by treating our patients as special individuals is vital to our success. We understand how uneasy some patients may feel about their dental visits, and how we can make a difference in providing a relaxing and positive experience. Our entire team is dedicated to providing you with excellent, personalized care and service to make your visits as comfortable and pleasant as possible.
Reviews
Rating 4.5 out of 5 based on 135 reviews
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newest oldest highest lowestTyesha Figueroa
a year ago
Outstanding experience overall. The staff are truly professionals and treat customers like family. I highly recommend this location. Detail and organized staff, thank you universal dentistry!!
heidi keefer
a year ago
Great caring staff even helped me get financing with very bad credit dentist is gentle patient and kind let my husband come back with me to calm my fears courteous compassion they go beyond and above for the patient care and calming when afaifd they did all in their power to make sure I got the care I needed
Joseph Dibona
a year ago
Go see Amy Johnson she's the best!!!
Reed Steffler
a year ago
The k-mart of dentistry, that needs a class action lawsuit before they go out of business!
Larsmacmac Mack
a year ago
I had teeth pulled and parcels made and it was the worst experience ever. No one knows what they're doing and Don't prescribe Pain meds. I called for pain medication and I could hear the girl laughing as was walking to the doctor. This place is a joke
Natasha Rodriguez
2 years ago
Professional, clean and informative. Will return and recommend to friends. Assistant Siani was fantastic!
Reinaldo Pagan
2 years ago
the Doctor and staff was amazing, The location is very good, I was treated with a lots of care and respect, for me the best place that I being in years.
Nasrine Khokhar
2 years ago
Great service and friendly staff!
Pat Davis
2 years ago
Great experience. Great work!
Mach Galore
2 years ago
Very honest nice people!
Cat Guay
2 years ago
I do NOT recommend this dentist. For many reasons. First, when I told them which Dental Insurance I had they said that although they are not "in network," they would give me the forms to submit to my Insurance for reimbursement at 50%. That was NOT true at all. They knew exactly how to lure the customer in with falsehoods. They had my info, which apparently clearly states that I do NOT have "out of network" benefits, and yet they insisted that I would be reimbursed. So I agreed to the service and signed. The consult was great. Everyone was nice, pleasant engaging and focused. That was before they got my money. My first appointment was with an elderly dentist. Although he was kind, he was not organized or very steady with his movements. I have NEVER felt bone crunching pain with Novacaine, ever. His delivery was not careful or cautious. The staff was not supportive. No suction, no clean up, no offer to rinse or clean. I had to do all of my cleanup of blood and whatever onto the bib. Throughout all of the consecutive visits the staff was not focused on the patient at all. They were chatting, gossiping, joking etc, with each other and rarely with the patient. Ten days after I had the temporary bridge placed, which was not a good fit at all, I travelled out of town. The bridge cracked and broke while eating Polenta with mushrooms! I had to have a local dentist fix their shoddy work. They said because it was out of town they would not reimburse me. Side note: the out of town dentist did a phenomenal, high quality job. His temporary lasted for 4 weeks and fit very well! For my final visit there was more of the confuseion between the dentist and his assistants, talking about other cases while working on me, bringing the wrong items that were requested, etc.... And I told them that my Insurance denied me, and they told me that that was impossible. It would be covered at 50% I told them the coverage again and they still instisted they were correct. My insurance, as indicated in the code on the card, does NOT cover 'out of network" at all. I should have checked of course, but they were so positive and reassuring that it was covered.at 50%, and I figured that they would know that since they do this every day. To me, that was not very honest and up front. Now, I have the fixed bridge in place. I worry that it's not going to last very long. I do NOT recommend this practice at all.
Dkd Didonato
2 years ago
I called about 15 dentists prior to this one so let me start off by saying I was beyond frustrated. Amy answered the phone... I can not say enough amazing things about her and the amount of compassion she has...simply can't be taught. She was so easy to talk to. I explained my situation to her and she got me in the next day and more importantly... She gave me so much hope. She was the ONLY one out of every one I called that took the time to listen and gave helpful feedback. I felt safe. I am 33 years old and making a career change and for every person who answered the phone at other dentists offices.. Are the exact reason I am going into this field. She is just a spitting image of what I set out to be. Also.. stephanie was the best. I felt right at home with them two. The dentists and hytenists knew how worried I was about my teeth and tried to be very understanding. They were extremely compassionate. I struggle with my teeth on a daily basis. I cant drink, eat or even brush my teeth with anything but Luke warm temps overall I'm just super grateful to them!!
Kathleen Milankow
2 years ago
The dentist and his staff are absolutely wonderful. The are professional, caring and friendly. I have more dental work to be done and totally recommend them to anyone! Thanks for the Smile!
Richard Wenrich
2 years ago
They do excellent work everybody is nice and friendly
Judy Hays
2 years ago
Everything was great from the time I checked in until all my dental work was done.
Matthew Sherman
2 years ago
I had a great experience from start to finish. It was easy to schedule an appointment. I was an nervous patient but I didn't need to worry. The work was done very well, painlessly. The team here was professional and very patient. The North Wales location was very convenient for me. Completely satisfied!
Ronald Smith
2 years ago
Great experience from the time I walked in to the time I left. Very friendly staff especially the dental assistant's. I would highly recommend this office
J Shields
2 years ago
I have been a lifer at the dentist so I'm a huge critic. Universal Denistry in North Wales has been a huge life saver. Always pleasant, on point and willing to help. I've never been more pleased.
Mark Sebzda
2 years ago
Friendly staff and great service!
santo minghenelli
2 years ago
Great Dentist, Great Staff, real nice place , the Finnish product Great.
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