UHS is a not-for-profit, community-benefit organization governed by a board of directors whose members are selected from the communities we serve. The boards of each of our member organizations also represent their respective communities. All our board members serve without pay and are responsible for ensuring the quality of patient care, creating hospital and organization policy, approving the annual operating plan, and ensuring adequate resources are available to meet the organizations mission.

Jerome Canny, Chair Bruce Bowling, MD, Vice Chair Susan Mistretta, Esq., Secretary Judith Peckham, Treasurer John Carrigg, President/CEO Keith Chadwick Eric Larsen Rev. Larry Light Matthew Salanger Catherine Scarlett Mark Shumeyko, MD James Tallon Natalie Thompson

Jerome Canny, Chair Bruce Bowling, MD, 1st Vice Chair John Carrigg, 2nd Vice Chair Susan Mistretta, Esq., Secretary Linda Best Frank Floyd, MD Roy Gill, MD Amy Howard Julia Miller, MD JoAnn Navarro Peter Newman Judith Peckham Matthew Salanger Gary VanNostrand Sharon Yaple

Ann Teng, DO, MD, Chair Matthew Bennett, MD, Vice Chair Khalid Sethi, MD, Treasurer Brenda Schlaen, MD, Secretary Leonard Anderson, MD Anthony Consolazio, MD Thomas Genese, MD Jeffrey Gray, MD Andrea Hoag, DO Micah Lissy, MD Elizabeth Rosato, MD

Catherine Scarlett, Chair Joseph Stagliano, 1st Vice Chair John Carrigg, 2nd Vice Chair Drake Lamen, MD, President/CEO/CMO Julie Oehlbeck, Secretary Bruce Erath, Treasurer Kay Boland Rick Borschuk Heather Ferrarese Ric Festarini Kristina Hummer, DO (by office) Eric Larsen Martin Masarech, MD Robert Nassar Dominic Shea Katharine Mirabito Voss (by office)

Sam Lupo, Chair Kim Potter, Vice Chair Ed Morton, Treasurer Dan Spence, Secretary Mary Ward, Member-at-Large Christopher Downey Stephanie Jester Steve Johnson Anahit Kradjian Dawn Lanouette Jim McDuffee Joe Mirabito Joe Moran Derek Russell Catherine Ryan Amy Shaw Linda Shumaker Mary Surdey Mary Beth Walsh

Todd Anderson, Chair Kelly Collins-Colosi, Vice Chair Brian Voss, Secretary/Treasurer Garry Root, Chair, Golf Tournament John Brereton, MD Robert Collins David Emerson Alexandra Erath Daniel Grady Michele Graham Yusuf Harper, MD Norene Palmer Adam Spence Nancy Testani

If you have a question, concern or complaint related to any aspect of care at UHS, please speak with your nurse or the nurse manager of the unit youre on. If after doing this youre still not satisfied, please contact your patient representative.

If the concern cannot be resolved through contacting your patient representative, you may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about the health care organization by using any of thefollowing contact information.

UHS Hospitals is accredited by The Joint Commission, a national agency that accredits and certifies nearly 21,000 hospitals, systems and healthcare programs across the country. Joint Commission accreditation is recognized nationwide as a symbol of excellence that reflects a hospital's commitment to meeting the highest performance standards. The Joint Commission's mission is to continuously improve healthcare for the public, in collaboration with other stakeholders, by evaluating healthcare organizations and inspiring them to excel at providing safe and effective care of the highest quality and value.

The UHS Board of Directors has adopted a set of core values for our organization. In alignment with our organizations mission and values, UHS is committed to compliance with all federal, state, and local laws and regulations, including those that prohibit fraud, waste, and abuse in governmental payor programs. To facilitate such compliance, UHS has voluntarily adopted a Corporate Compliance program that is intended to meet the criteria set forth in the Department of Health and Human Services Office of Inspector Generals Compliance Program, Federal Sentencing, and Office of Medicaid Inspector General guidelines.

As part of our program, UHS has adopted compliance policies and procedures that describe the ethical and legal responsibilities of all employees and staff of UHS, its subsidiaries and divisions, and any contractors acting on the companys behalf. All are expected to follow the UHS code of ethics and commitment to compliance.

UHS is a not-for-profit organization, operated for the public benefit. Each of the seven member organizations comprising UHS is owned by the community it serves, and each organization is governed by an all-volunteer board of directors composed of local citizens. Also, each has adopted its own compliance program, which is administered by the compliance committee and designated chairperson. These committees report bi-monthly to the UHS Corporate Compliance Council, which is chaired by the Corporate Compliance Officer.

All members of the UHS healthcare system work together to improve our communitys health and meet its needs with state-of-the-art hospitals, physician practices, long-term care and home care services. We strive to be a great place to work, practice medicine and receive care.

UHS is the Southern Tiers largest and most comprehensive provider of healthcare services. A locally owned, not-for-profit system, it is governed by a volunteer Board of Directors comprised of residents of the region. Founded in Greater Binghamton in 1981, UHS was formed through the consolidation of three community hospitals. Over the years it has grown to encompass four hospitals, plus long-term care and home care services, and physician practices in Broome and surrounding counties.