Twins Family Dentistry

Twins Family Dentistry - General dentist in Frisco, TX
8811 Teel Pkwy Suite 270, Frisco, TX 75034
Closed today
Opens Monday at 9:00am
SundayClosed
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday9:00am - 2:00pm
SaturdayClosed

Reviews

Rating 4.5 out of 5 based on 24 reviews

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Sonja Arnquist
a year ago
I've been going to them about three or four years now, and I'm very pleased with everything. I've always gone to high quality dentists and I feel I am in good hands at Twin Family Denistry.


Organic Bee Care
2 years ago
Great service.. great staff. Kay is the best :)


James Stringfellow
2 years ago
I wanted to support them since they are twins but it feels very impersonal over the last few years. It's very hard to schedule with them and feels generally like if there is a need for flexibility they just simply don't care. The office is nice and the hygienists are nice but I'm not going to the dentist to check a box. It feels like they could absolutely care less if I come there, they don't really care if they can't see you for months at a time.


James Stringfellow
3 years ago
I wanted to support them since they are twins but it feels very impersonal over the last few years. It's very hard to schedule with them and feels generally like if there is a need for flexibility they just simply don't care. The office is nice and the hygienists are nice but I'm not going to the dentist to check a box. It feels like they could absolutely care less if I come there, they don't really care if they can't see you for months at a time.


Stephanie Miller
3 years ago
So, I have not seen a dentist in awhile, I was so nervous. The hygienist was so mean and rude she was fussing at me, probing in my mouth angrily. I cried I was embarrassed and hurt at the same time needless to say I was wounded. When I came to twins I was uncontrollably guarding my feelings and pride. But after visiting the staff they were just refreshingly down to earth. You would have never known how good or bad my teeth were jus by the way they talk and treated me. My experience was the best I've ever had at a dentist office. I want to say thanks from my heart for an excellent experience you guys have something special here, keep up the good work 5 star staff community working here.!


Stephanie Miller
3 years ago
So, I have not seen a dentist in awhile, I was so nervous. The hygienist was so mean and rude she was fussing at me, probing in my mouth angrily. I cried I was embarrassed and hurt at the same time needless to say I was wounded. When I came to twins I was uncontrollably guarding my feelings and pride. But after visiting the staff they were just refreshingly down to earth. You would have never known how good or bad my teeth were jus by the way they talk and treated me. My experience was the best I've ever had at a dentist office. I want to say thanks from my heart for an excellent experience you guys have something special here, keep up the good work 5 star staff community working here.!


Google User
4 years ago
We think the doctors are nice, but the hygienists are usually rough. We had wonderful ones in our previous hometown, they were so gentle, but they still got our teeth clean. The hygienists at Twins are not gentle at all and now we dread going to the dentist!


Steve Fredrickson
4 years ago
Very friendly and professional group from the time you schedule to the point you leave. A relaxing time surprisingly so, watched 2 episodes of the Office and got a new crown. Thanks for the work and laughs.


Jonathan W
4 years ago
Deceptive Billing practices. Patients Beware. Up charging without your knowledge. We have Guardian dental insurance and chose this office as it has a new location in our neighborhood and is in network. My daughter had her teeth cleaned and was told she had 3 cavities. She returned for her fillings, signed a treatment plan and paid our portion of the services as requested by the staff. We received our EOB as expected then 2 months after her services a bill from the office. No details just charges minus payments from insurance adding up to an extra $80 charge not on the EOB's. Per the billing staff, they added a "desensitizer" to her fillings. In addition, they do not bill the insurance for the "desensitizer". I told her you never mentioned an $80 up charge that is not covered by insurance, and asked, why did they not charge us or mention it at the time services were rendered? Her response was my daughter signed the treatment plan. Bottom line, regardless of how great the dentists may be that own this office they have decided they cannot make enough money providing medically proven dental treatments they were taught in school to earn a living so adding extra charges to your bill without explaining that these extras are NOT covered by insurance or medically necessary appears to be acceptable. $80 cash x just 100 patients with cavities is great extra cash flow. Just not very ethical.


Google User
5 years ago
We think the doctors are nice, but the hygienists are usually rough. We had wonderful ones in our previous hometown, they were so gentle, but they still got our teeth clean. The hygienists at Twins are not gentle at all and now we dread going to the dentist!


Gabrielle Hilliard
5 years ago
Update: It's been about 4 days and it's safe to say my last visit resolved the issue!!! Idk what that stuff is that they use to cover your teeth at the end when you get a filling but it turns out that is definitely all that was needed. I'm a happy camper :-) Even more kudos is that the team remained professional and courteous to me after my review. I truly do appreciate it.


Jonathan W
5 years ago
Deceptive Billing practices. Patients Beware. Up charging without your knowledge. We have Guardian dental insurance and chose this office as it has a new location in our neighborhood and is in network. My daughter had her teeth cleaned and was told she had 3 cavities. She returned for her fillings, signed a treatment plan and paid our portion of the services as requested by the staff. We received our EOB as expected then 2 months after her services a bill from the office. No details just charges minus payments from insurance adding up to an extra $80 charge not on the EOB's. Per the billing staff, they added a "desensitizer" to her fillings. In addition, they do not bill the insurance for the "desensitizer". I told her you never mentioned an $80 up charge that is not covered by insurance, and asked, why did they not charge us or mention it at the time services were rendered? Her response was my daughter signed the treatment plan. Bottom line, regardless of how great the dentists may be that own this office they have decided they cannot make enough money providing medically proven dental treatments they were taught in school to earn a living so adding extra charges to your bill without explaining that these extras are NOT covered by insurance or medically necessary appears to be acceptable. $80 cash x just 100 patients with cavities is great extra cash flow. Just not very ethical.


Steve Fredrickson
5 years ago
Very friendly and professional group from the time you schedule to the point you leave. A relaxing time surprisingly so, watched 2 episodes of the Office and got a new crown. Thanks for the work and laughs.


Summit Paving
5 years ago
The Twins are awesome Doctors and even more amazing generous people. I highly recommend Twins Dentistry!


Kaylee and King AGUILAR
5 years ago
Great doctors! Staff is very very helpful. Loving the office! Defiantly my new dentists!


Sara
5 years ago
the family atmosphere and the staff have kept us comming for years, love it


Elsa Maria Lorenzo
5 years ago
I've moved from Frisco but taking a moment during my dentist appointment in NYC to say how very much I miss Twins. I was there for many years and they were always friendly and gave excellent care. I had no idea how amazing Kay was until I left and experienced another hygienist. Miss both you and both Drs!


Frankie Hayes
5 years ago
This Detist office, is the best..Im scared of needles,but when i tell u i didn't feel a thing.. And very affordable..And the STAFF, I'm in love with all of them, so sweet and nice, they treat u like u are faimly....And all of them are beautiful..


Gabrielle Hilliard
5 years ago
Update: It's been about 4 days and it's safe to say my last visit resolved the issue!!! Idk what that stuff is that they use to cover your teeth at the end when you get a filling but it turns out that is definitely all that was needed. I'm a happy camper :-) Even more kudos is that the team remained professional and courteous to me after my review. I truly do appreciate it.


M Reed
6 years ago
They are awesome people who love what they do. Enough said. You will love them.


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