Townsend Family And Cosmetic Dentistry

Townsend Family And Cosmetic Dentistry - General dentist in Townsend, DE
3920 Dupont Pkwy Suite C, Townsend, DE 19734
Open
Closes at 5:00pm
SundayClosed
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 2:00pm
Thursday8:00am - 5:00pm
Friday9:00am - 2:00pm
SaturdayClosed
Townsend Family And Cosmetic Dentistry - General dentist in Townsend, DETownsend Family And Cosmetic Dentistry - General dentist in Townsend, DE

Venetia A. Dover is the Practice Administrator at Townsend Family and Cosmetic Dentistry and she is the wife of Dr. Dover. Venetia received her B.A. degree from Rutgers University in New Brunswick, New Jersey and her Master's degree from Howard University in Washington, DC. Venetiarecently completed her Ph.D. at Howard University. Venetia has several years of experience working in policy writing, research, and office management. She has worked with individuals from a variety of backgrounds and circumstances and is excited to use her excellent organizational skills coupled with her positive customer service experience as an office manager at Townsend Family and Cosmetic Dentistry. She enjoys cooking, reading, watching realitytelevision shows and spending time with her wonderful husband and beautiful daughter.Overall, she is dedicated and committed to helping you to achieve optimal oral health and is looking forward topampering YOU.

Townsend Family And Cosmetic Dentistry - General dentist in Townsend, DETownsend Family And Cosmetic Dentistry - General dentist in Townsend, DE

Melissa Gott is the Dental Hygienist at Townsend Family and Cosmetic Dentistry. She is a native Delawarean and she graduated from Hodgson Vocational Technical High School with a concentration in dental lab and she later completed her Associate's Degree in Dental Hygiene from Deltech. She also attended the University of Maryland. She has almost 22 years of experience in dentistry and she has been working as a dental hygienist for over 14 years. She is married and she is the mother of two wonderful boys. During her spare time, she enjoys going to the beach and spending time with her family. She is committed to using her vast knowledge of dentistry coupled with her incredible interpersonal skills to Pamper You...and Your SMILE!

Townsend Family And Cosmetic Dentistry - General dentist in Townsend, DE

Reviews

Rating 4.5 out of 5 based on 24 reviews

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Gwen E.
2 years ago
I had a back tooth extracted yesterday, the entire process took about 20 minutes, from the numbing to the extraction. The Dr. is really cool, he has this calming spirit that makes you feel safe. The entire staff, is soo pleasant, and welcoming. The name fits their culture, because it defiantly felt like family, and they are professional at the same time. I will be recommending them to anyone I come across.


Thomas King
2 years ago
I had a great customer experience at Townsend. I was warmly greeted by the receptionist as well as the rest of the staff. As a 1st time visitor they left a l asting impression on me!! Thanks again ladies you rock !!!!


Edward Mckay
2 years ago
This was my first visit for routine 6 month cleaning. Everyone was friendly, very professional, knowledgeable and informative. I will be returning for additional work. I highly recommend this office to anyone in need of Dental services.


Kay Sylvester
3 years ago
Wonderful experience from the first call to my visit I felt very welcomed. The staff is professional, informative & so helpful with my dental care.


Kathryn Harvilla
4 years ago
My recent and first appointment was very good. Staff are very professional and very welcoming. It was a great experience.


Kay Sylvester
4 years ago
Wonderful experience from the first call to my visit I felt very welcomed. The staff is professional, informative & so helpful with my dental care.


Miguel Ortega
4 years ago
Excellent service, Katie always welcome us with a big smile make us feel very welcome always whiling to help to get our needs, and Melissa is awesome love her personality & professionalism. Dr. Dover is great very professional and gentle, over all great team.


Aaron Y
4 years ago
Never had a chance to be seen. Two days before my sons appointment I got a call asking to reschedule because they only have one doctor working that day now. I told them that this is a rather short notice and I have already took time off work to take care of this. This was apparently of no concern for the lady I spoke with because her reply was that there are plenty of other providers that take our insurance in the area. This speaks that this particular practice does not really care about their patients. Why would I want my family to be your patient if that the kind of attitude and care I get from the start. Like I was told, I will be looking for another practice that takes my insurance in the area. Katie Here is a transcript of the original voice mail you have left asking to reschedule: "Hi this is Katie from Dover family dentistry I'm calling regarding [my sons name] has an appointment with us this Friday, November 16 um unfortunately when we schedule this appointment they were two doctors working on Friday now they're only one um I a.m. meeting to move __________________ I do have an opening this Thursday the 15th at 9 o'clock um I do need to call me as soon as possible um if you'd like to take that appointment our number is 672-7766 thanks bye..."


Jazsmine Koonhow
4 years ago
HORRIBLE! Came in on time for my appt. Reception was on the phone looked up I said my name and sat down I waited over 30 mins after my appt time no one came out acknowledged me or the fact that they were running behind! After 35 mins waiting I went to reception desk asked could my appt be cancelled & I wanted to be sure I wouldn't be charged. She asked me if I wanted to reschedule I said absolutely NOT! I asked for a manager of the office was told she's not in she would have her call me never received the call. I called back advised no one called asked for the managers number was told I can't give you her information well that was October 31st a month ago I never got a call. The office is unprofessional and I would t recommend them to anyone at all.


Joe V
4 years ago
I was very fortunate to be referred to the dental office of Dr. Dover. I have been to many dentist over the years. I have found the office that has wonderful employees that will go out of their way to make sure that your visit is enjoyable. Thanks for giving me a reason to smile.


Sherri Hollis
4 years ago
One of the most unpleasant health experiences for me has been a trip to the dentist. However, since I have been attending Dr.Dover's practice, I have only received prompt, courteous, and professional service. The staff is respectful of my time and Dr. Dover is very detailed and takes the time to explain procedures and a course of action that has minimal disruption to my budget and pain free. They are great at accommodating my hectic schedule and are super flexible! Thank you again, Sherri.


Kristen Hunt
4 years ago
I've recently switched practices due to a move, and visited Townsend Family & Cosmetic Dentistry with both of my children for the first time this past week. Both visits were wonderful - short wait, friendly staff, and great care. We will be regulars!


Jamie Roberts
4 years ago
I have been bouncing around dentists for a while and this one was the one I settled on for complex work. I've seen a good bit of the staff and every single person has been amazing. So nice and friendly and they are always answering my million and one questions, as we all have since we want to make sure everything goes smoothly. I recommend this office highly, I'm getting my teeth fixed before summer gets going thanks to these guys


Crystal Gill
4 years ago
They're always friendly and they always have a positive vibe.


Elaine Supper
4 years ago
I would recommend anyone seeking a dentist to go to this office. I was seeking dentistry care with a new provider for a semi-emergency situation. Dr. Dover's office was accommodating, helping, and cared. They gave me an appointment and treated me as if I had been a patient for many years. I have never felt so comfortable with any dentist before. Katie is AWESOME! Dr. Dover is the BEST! He took the time to explain things to me to help me make the best decision. There is no better place to receive dental care but TOWNSEND FAMILY AND COSMETIC DENTISTRY!


Kathryn Harvilla
4 years ago
My recent and first appointment was very good. Staff are very professional and very welcoming. It was a great experience.


Miguel Ortega
4 years ago
Excellent service, Katie always welcome us with a big smile make us feel very welcome always whiling to help to get our needs, and Melissa is awesome love her personality & professionalism. Dr. Dover is great very professional and gentle, over all great team.


Joe V
5 years ago
I was very fortunate to be referred to the dental office of Dr. Dover. I have been to many dentist over the years. I have found the office that has wonderful employees that will go out of their way to make sure that your visit is enjoyable. Thanks for giving me a reason to smile.


Kristen Hunt
5 years ago
I've recently switched practices due to a move, and visited Townsend Family & Cosmetic Dentistry with both of my children for the first time this past week. Both visits were wonderful - short wait, friendly staff, and great care. We will be regulars!


Aaron Y
5 years ago
Never had a chance to be seen. Two days before my sons appointment I got a call asking to reschedule because they only have one doctor working that day now. I told them that this is a rather short notice and I have already took time off work to take care of this. This was apparently of no concern for the lady I spoke with because her reply was that there are plenty of other providers that take our insurance in the area. This speaks that this particular practice does not really care about their patients. Why would I want my family to be your patient if that the kind of attitude and care I get from the start. Like I was told, I will be looking for another practice that takes my insurance in the area. Katie Here is a transcript of the original voice mail you have left asking to reschedule: "Hi this is Katie from Dover family dentistry I'm calling regarding [my sons name] has an appointment with us this Friday, November 16 um unfortunately when we schedule this appointment they were two doctors working on Friday now they're only one um I a.m. meeting to move __________________ I do have an opening this Thursday the 15th at 9 o'clock um I do need to call me as soon as possible um if you'd like to take that appointment our number is 672-7766 thanks bye..."


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