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Susan Thrush
a year ago
I have a son with a significant mental health diagnosis as well as Autism. It is very hard for him to leave the house. Our first appointment was a last minute cancellation, as this is a new situation and his anxiety was very high. I respect the time reserved and understand a cancellation charge. I was told we would not be charged since it was the first time. I scheduled another appointment and was told that 24 hour notice was required to cancel or reschedule. I called 48 hours in advance and was told that they can't accept cancellations even with 48 hours notice, so we are not allowed to book another appointment. 48 hours is a reasonable time to cancel. This office doesn't understand special needs or mental health, despite how they described themselves as being accepting and understanding. They never got the chance to meet my Wonderful special son. If you make an appointment and need to change it beware you may be banned.

Shelly Maltbie
2 years ago
Dr Burdo is awesome! Excellent at what he does and gentle with the anxious! I highly recommend!

Jason Natte
2 years ago
Thomas has a Wonderful personality, he's kind & compassionate & gave my autistic daughters broken tooth his best effort

Mary Van Essen
2 years ago
Excellent dentist! He takes great care of his patients. My family has been with him for almost 30 years. I highly recommend this office! Staff is very nice and friendly.

Bridgot Byrum
2 years ago
I appreciate the high level of care provided by Dr Burdo and his office staff. I received exceptional care. My fear was high upon arriving, but the staff was very encouraging from the start. I highly recommend this practice.

Nick Handeland
2 years ago
Best dentist I've ever been too! Dr. Burdo is so friendly and nice - makes me feel very comfortable. Office is extremely clean - staff is super nice and accommodative. Overall exceeded my expectations!!

Trena Nauta
2 years ago
Dr. Burdo is a wonderful dentist, very kind and attentive. His staff is just as awesome. The office is also very clean. I highly recommend this dentist and office.

Chad Jager
2 years ago
My daughter has a debilitating fear of needles and needed to have cavities filled. I have spent the last 5 months working with several dentists trying to get her healthy. Dr Burdo took the time to meet with both of us and fully explain his procedure. I am happy to say we now have a cavity free child. I just can't thank Dr Burdo and his staff enough.

katie start
2 years ago
I have been coming to this office for a little over a year and everyone is always so kind and professional. I most recently had some fillings done. Prior to the scheduling I shared concerns with Dr. Burdo about how my heart would react to the procedure as I have a condition that affects my heart rhythm. Without hesitation he volunteered to reach out to my cardiologist which put my mind at ease and made me feel like my opinions/concerns mattered. The procedure itself was fast and painless. Dr. Burdo and his assistant were professional, funny, and attentive. I highly recommend this office.

Trena Nauta
3 years ago
Dr. Burdo is a wonderful dentist, very kind and attentive. His staff is just as awesome. The office is also very clean. I highly recommend this dentist and office.

Nick Handeland
3 years ago
Best dentist I've ever been too! Dr. Burdo is so friendly and nice - makes me feel very comfortable. Office is extremely clean - staff is super nice and accommodative. Overall exceeded my expectations!!

katie start
3 years ago
I have been coming to this office for a little over a year and everyone is always so kind and professional. I most recently had some fillings done. Prior to the scheduling I shared concerns with Dr. Burdo about how my heart would react to the procedure as I have a condition that affects my heart rhythm. Without hesitation he volunteered to reach out to my cardiologist which put my mind at ease and made me feel like my opinions/concerns mattered. The procedure itself was fast and painless. Dr. Burdo and his assistant were professional, funny, and attentive. I highly recommend this office.

stacie prominski
3 years ago
Dr Burdo is amazing. Our 2yr old grandson recently fell on a sippy cup, crushing his teeth. We are located out of Battle Creek, mi.. After trying for several days to find a dr to help him, we took a trip to DeVos Childrens Hospital. They got us in contact with Dr Burdo. Without hesitation he immediately got him in. He had to pull all 4 front teeth. He was amazing with making us feel comfortable and even more making sure this sweet boy was taken care of. He did such a great job with him. We definitely felt as though we were not just another check, but a human being. Thank you so much Dr Burdo. We will definitely be making trips to see him from here on out. The drive is worth it.

Chad Jager
3 years ago
My daughter has a debilitating fear of needles and needed to have cavities filled. I have spent the last 5 months working with several dentists trying to get her healthy. Dr Burdo took the time to meet with both of us and fully explain his procedure. I am happy to say we now have a cavity free child. I just can't thank Dr Burdo and his staff enough.

Bridgot Byrum
3 years ago
I appreciate the high level of care provided by Dr Burdo and his office staff. I received exceptional care. My fear was high upon arriving, but the staff was very encouraging from the start. I highly recommend this practice.

Megan Rogers
3 years ago
Whenever I walk in, I don't feel any sense of welcome; the secretaries and hygienists don't greet me (in fact, they give me the cold shoulder). The hygienists are rough and aren't very friendly. Whenever I ask questions, they never respond in a way that I can understand; if I continue asking questions, they get all huffy, impatient, and snappy. However, I never have to wait past my appointment time.

Chris Curtis
3 years ago
Been seeing Dr B and staff for many years.. always awsome, great service and fun. If i have and emergency they find a way to get me in asap. Would highly recommend to anyone. Thanks for everything Dr Burdo and Team.

fouad tarraf
3 years ago
We have been taking our son to see Dr. Burdo for over two years now. I have a child with special needs and after having a few bad experiences with dentists catering to his needs, I was so relieved to find Dr. Burdo. He does an amazing job. The staff at his office and at Helen Devos are amazing at making sure everything goes as smoothly as possible. You can truly see how much Dr. Burdo loves his job and taking care of his patients. Hoping to start having my whole family go to him for dental work.

Michelle Mott
3 years ago
Awesome dental office. Staff is so pleasant & professional!! Dr. Burdo is an excellent dentist with a caring & kind approach to his patients. He takes time to listen & converse with his patients!! Five star for sure!

Ms Understood
3 years ago
I am extremely grateful that I was able to stumble upon Dr. Burdo a few years ago. After some horrific experiences with dentists on the west side, I was extremely leery of him - but he was extremely patient, gentle and empathetic. He has a tremendous personality and won my heart immediately. While I would love to say that I love going to the dentist now, I'd prefer to leave an honest review. However, his entire team makes the experience as easy as possible. I was in on monday, and, unfortunately, had to get a very unpleasant and unexpected procedure. He could not have been more gentle or more compassionate. in fact, I had a concern after, and he immediately personally called me back and made sure I had his personal cell number in case I had additional questions or concerns. I have since moved and drive in from Detroit. I will continue to be a patient here, regardless of where I live. He is by far the best doctor/DDS I have ever met, and I could not recommend him more.