Reviews
Rating 4.0 out of 5 based on 21 reviews
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newest oldest highest lowestLucender Myers
2 years ago
I've been going to Dr. Dean for over 5yrs, and I LOVE her work and she's very knowledgeable as well.
J***** J*****
2 years ago
I'm so happy with Dr Dean, she is the best! I was in horrible horrible pain. Dr.. Dean is Caring Knowledgeable Passionate about her work. Professional Clean Understanding Great patient manners. Explains everything. Fast many years in dental industry shows she has the ability and experience. "Get it Doc"! Her staff is wonderful pleasant patient understanding knowledgeable and professional made me very comfortable. Thank you so so much. I greatly appreciate you being my dentist. I choose not to go to any other dentist. I know from years ago going to Dr Dean that she was the only dentist I truly trust to get my dental issues right. Many blessings, God bless Dr. Dean and her staff. Keep doing what you do. I'm blessed to have you as my dentist. With great appreciation. Thank you again!
Dan K
2 years ago
Best dental experience I've ever had. Office is full of plants and decorations that help to destress patients. The exam was as methodical as I've ever had.
Liz Khussein
2 years ago
I am not a confrontational person and I never write reviews. But it's been over a year ever since I have been a patient at this clinic and I still cannot mentally let go of my very VERY dissatisfying experience. I was cheated and mistreated in this clinic for my money. What happened is, I came with complaints about some breathing issues. Doctor Terecita explained that it might have to do with my open bite, which is all fine. She showed me appliances she recommended for us to use. It was around end of spring/ beginning of summer and she said "Liz, we will be done with it by the end of this summer, I promise". Word to word, I am serious, she promised me that it will take 2-3 month to fix my bite with the appliances. I remember thinking "how can you fix a bite in 3 months?", but then I am not a medical professional so what do I know. At the end of the summer, there was close to zero improvements. She explained that everyone is different and she has no control over my muscles. That makes perfect sense, the question is why even say a word promise in such case? Next, she recommended we install braces. I hated the idea and did not want to agree to such atreatment plan. I asked if there are any other options that won't make me feel self-conscious, like for example, invisalign. Of course she said no, and that the braces are the quickest and best options (most likely she doesn't treat invisalign and wanted to keep her business). After a few appointments (for my cavities) at which we talked about braces, I finally caved in. She said over and over again Liz, braces are on 24/7 so they will fix the problem much quicker and efficiently. Here comes the worst part, she shows me these solid white braces that look much better than the regular metal once. And she says, look, I will install these ones and it will be only for a few months, they will look good and bla bla. Anyway, she talked me into the treatment by promising specific kind of braces for, again, just a few months. The day comes I am there for my appointment. She installs them, next I look in the mirror and those are completely different braces from what she showed me first. Those are regular metal braces. When I asked her what's up with it she said that this will work better than the other one ???????? I wore them for a few months and after a few more hiccups in our communications, I've had enough. I asked to take them off and cancel my treatments altogether. They charged me about $4000 + another 1 or 1.5k from my insurance (I only have one allowance per life). So about $5k later I received a $600 refund from them. I am so disappointed with myself that I did not stand up for myself fully. I definitely felt intimidated by Terecita's big presence and reassurance of her rightful doings as she is my medical provider, and I thought I can trust her. She kept feeding me promises over and over again and then saying something like "it's your muscles I cannot control it". I still do not understand why say words of promise in such case to begin with. Isn't a medical professional suppose to offer realistic expectations about the treatment plan, instead of feeding you bs to sign you up for a 5 thousand dollar treatment? I feel fooled, and I wasted so much time and money. Another quick thing, she did my dental cleaning a few times and it was also a waste. I would go back to my car and look in the mirror and saw still so many missed spots. She worked very quick and sloppy (i was actually thinking that while she was working on my teeth), usually having other patients in the neighboring treatment rooms waiting for her. I ended up signing up for another expensive treatment with Invisalign. But it was worth it; it's been a year and my bite is almost completely closed. Long story short I, obviously do not recommend going there. I regret not taking further actions.
J***** J*****
3 years ago
I'm so happy with Dr Dean, she is the best! I was in horrible horrible pain. Dr.. Dean is Caring Knowledgeable Passionate about her work. Professional Clean Understanding Great patient manners. Explains everything. Fast many years in dental industry shows she has the ability and experience. "Get it Doc"! Her staff is wonderful pleasant patient understanding knowledgeable and professional made me very comfortable. Thank you so so much. I greatly appreciate you being my dentist. I choose not to go to any other dentist. I know from years ago going to Dr Dean that she was the only dentist I truly trust to get my dental issues right. Many blessings, God bless Dr. Dean and her staff. Keep doing what you do. I'm blessed to have you as my dentist. With great appreciation. Thank you again!
Dan K
3 years ago
Best dental experience I've ever had. Office is full of plants and decorations that help to destress patients. The exam was as methodical as I've ever had.
Tonya Stephens
3 years ago
I may be one of the very few people who can say "I love going to the dentist!!" I have been going to Dr. Dean for almost 10 years for both my dental and orthodontic treatments. Dr. Dean is extremely knowledgeable, professional and caring. She is the author of "The Genesis of Whole Body Heath" and is a true advocate for Whole Body Dentistry. Dr. dean is currently both open for business during the shelter-in-place and is excepting new patients.
Khandeece Lee
3 years ago
WARNING: Please check Yelp reviews! I was shopping around for a trusted dental office that I could make my home office. I found this office and was pleased at first, the staff was generally friendly though their equipment and processes were very outdated in comparison to other dental offices I've visited. My main issue with this office is that after going for my routine check up, they informed me I'd need a deep cleaning but guaranteed it'd be covered by my insurance. THIS IS IMPORTANT. A few months later, I come back for a checkup and they casually mentioned that my deep cleaning was rejected initially by my insurance but they were resubmitting and again not to worry because it would be covered. Finally, they contact me and threaten to sell my information to a collection agency if I do not pay. I was very disappointed and felt taken advantage of, to be tricked into getting the service done after being told it would be covered. I most likely would have proceeded with the service anyway, but it is the principal of this situation that hurts. In future, I will seek to find an office that operates with integrity and transparency up front. I am disappointed because the people at this office were pleasant and it was an otherwise positive experience.
Khandeece Lee
4 years ago
WARNING: Please check Yelp reviews! I was shopping around for a trusted dental office that I could make my home office. I found this office and was pleased at first, the staff was generally friendly though their equipment and processes were very outdated in comparison to other dental offices I've visited. My main issue with this office is that after going for my routine check up, they informed me I'd need a deep cleaning but guaranteed it'd be covered by my insurance. THIS IS IMPORTANT. A few months later, I come back for a checkup and they casually mentioned that my deep cleaning was rejected initially by my insurance but they were resubmitting and again not to worry because it would be covered. Finally, they contact me and threaten to sell my information to a collection agency if I do not pay. I was very disappointed and felt taken advantage of, to be tricked into getting the service done after being told it would be covered. I most likely would have proceeded with the service anyway, but it is the principal of this situation that hurts. In future, I will seek to find an office that operates with integrity and transparency up front. I am disappointed because the people at this office were pleasant and it was an otherwise positive experience.
Tonya Stephens
4 years ago
I may be one of the very few people who can say "I love going to the dentist!!" I have been going to Dr. Dean for almost 10 years for both my dental and orthodontic treatments. Dr. Dean is extremely knowledgeable, professional and caring. She is the author of "The Genesis of Whole Body Heath" and is a true advocate for Whole Body Dentistry. Dr. dean is currently both open for business during the shelter-in-place and is excepting new patients.
Jazzy Cole
4 years ago
Dean is good but the front desk staff.. especially the new young scheduling Asian girl is rude and disrespectful !!!! Racist even.. I won't be returning
Jazzy Cole
5 years ago
Dean is good but the front desk staff.. especially the new young scheduling Asian girl is rude and disrespectful !!!! Racist even.. I won't be returning
MP
5 years ago
I have been seeing Dr. Terecita Dean and her excellent staff for over 9 years. I have found her to be one of the most caring individuals I have ever met. She got to the bottom of my severe TMJ issues and now I am pain free. I continue to see Dr. Dean so that I can stay on this healing path. Dr. Dean has created an atmosphere of healing beyond just oral care. She is an expert on nutrition, sleep issues, brain function and how they relate to the total well being of her patients. She is one of the most intelligent people I know and her deep spiritual beliefs demonstrate a passion as well as a humbleness as she sees herself as an instrument of our Creator. She truly loves her patients and when you meet her, you will find a genuine and elegant woman with wisdom beyond her years. I feel so fortunate to have her as my dentist and my friend.
Thomas L. Rosenberg
5 years ago
I've been a patient of Dr. Dean's for over 10 years. She's superb! If you're suffering from TMJ and/or Bruxism issues, there is no one nationally I would recommend more. Extremely few have her experience and depth of knowledge. I also appreciate her very straight forward manner.
Linda Handy
5 years ago
A front crown that i'd had forever fell off in the middle of my day! I was mortified and after I stopped screaming at my image in the mirror I called Dr. Deans office. Lisa told me to come right over and she'd fit me in. Within an hour and a half my crown was back on and my sanity saved!! I'm so grateful to have a dentist and staff that really cared about me and saved me from looking like Bucky Beaver!
Robert Wallace
6 years ago
Excellent quality work.
Marshal Lane
6 years ago
Pretty weird situation here. They call the place a wellness center. It's filled wall to wall with flowers, probably a fire hazard. During visits they put an foul tasting herbal oil in your mouth, it was super overpowering. Also I had some weirdness with my dental treatments like bad contact between teeth, the mouth guard they made for me didn't fit after my last treatment and I had an onlay fall out almost immediately. They also miss quoted me and wanted a lot more $$ to finish my treatments. STAY AWAY!!! In all I had to pay $1200 out of pocket for another dentist to fix the work.
Stephan Pharr
6 years ago
The staff was professional and polite.
Thomas L. Rosenberg
6 years ago
I've been a patient of Dr. Dean's for over 10 years. She's superb! If you're suffering from TMJ and/or Bruxism issues, there is no one nationally I would recommend more. Extremely few have her experience and depth of knowledge. I also appreciate her very straight forward manner.
MP
6 years ago
I have been seeing Dr. Terecita Dean and her excellent staff for over 9 years. I have found her to be one of the most caring individuals I have ever met. She got to the bottom of my severe TMJ issues and now I am pain free. I continue to see Dr. Dean so that I can stay on this healing path. Dr. Dean has created an atmosphere of healing beyond just oral care. She is an expert on nutrition, sleep issues, brain function and how they relate to the total well being of her patients. She is one of the most intelligent people I know and her deep spiritual beliefs demonstrate a passion as well as a humbleness as she sees herself as an instrument of our Creator. She truly loves her patients and when you meet her, you will find a genuine and elegant woman with wisdom beyond her years. I feel so fortunate to have her as my dentist and my friend.