Imagine your team being able to address and quickly resolve the most complex and difficult practice, communication and patient issues on their own initiative. Thats what you can expect with a well-trained, synergistic team. The advanced communication and behavioral skills we teach engender healthy, creative, and synergistic relationships within the team and with patients.
Through our approach to experiential learning, new skills are rapidly acquired and integrated into your existing work regimen, giving your team a direct path to where you want to be. Working collaboratively and synergistically saves time, sparks energy and transforms performance.
We utilize a wide variety of self-assessment tools to help you and your team explore and better understand the prerequisites for developing successful relationships and efficient organizational processes. Emotional intelligence training, personality type and strengths testing, as well as communication skills assessments and other skill development tools, are all incorporated into the curriculum
Having worked with hundreds of dental practices over the years, Terry and Janis have developed a unique ability to understand your concerns, challenges and vision for the future. Their work is customized to achieving your goals and desired outcome. Terry and Janis are dedicated to helping dentists and their entire team make a significant difference in the lives of their patients, as well as helping them live more fulfilling professional lives.
A nationally recognized practice management consultant, speaker, and coach, Terry has served the health-centered dental community for over 25 years. As a Certified Professional Co-Active Coach and Master Practitioner of NLP, Terry has a deep understanding of the challenges facing the dental profession.
Terry has extensive training in advanced management, co-active leadership development, behavioral psychology, and the new neuroscience.This broad body of up-to-date knowledge in how the brain learns, allows her to present ideas, skills, and resources in simple and relevant ways that will inspire your team to new levels of growth. Terry is also a wellness coach and a life-long student of health and the healing arts.
Janis brings over 35 years of experience in health-centered dental practice consulting. A Professional Co-Active Life Coach, she trained extensively with both CTI and The Arbinger Institute. Janis facilitates Leadership Study Clubs, Team Conferences, and Experiential Training Workshops.She also specializes in training advanced patient facilitation and communication skills, hiring for the high-performance team, and integrating systems that support extraordinary service.
Janis is an open-hearted, engaging, and powerful coach. She is passionate about empowering teams to achieve their highest potential for success and fulfillment in dentistry. She has a strong track record of helping others develop healthy self-esteem and confidence, improve patient and team relationships, and experience a life of purpose and choice.
Creating and maintaining a solid team is one of the key elements to a successful dental practice. Terry and Janis taught us effective communication skills, helped us to uncover our core values, and brought us together as ONE cohesive group. Now we can better serve our patients and each other to the highest level. Terry and Janis are the right people to guide you across troubled waters and deliver you safely to the shore.
Exceptional patient service is about relationship building, exploring possibilities, and facilitation of the decision-making process. 'We are committed to the continual study of advanced facilitation as long as we serve patients. Terry and Janis 's work has become foundational to our success.
Wow, what an inspiring, insightful, informative and introspective time we had together at our Team Retreat with you and Janis. Thank you for sharing your expertise, wisdom and open hearts with our team. What a blessing it was. With huge gratitude.
Collaborative leaders work to create an empowering, choice-based environment where everyones voice is heard, and their contributions fully appreciated. When your entire team takes responsibility for the success of the practice and works toward a shared vision, the practice thrives and the team experiences fulfillment in their work.
Through a process of Co-Discovery and Co-Diagnosis we learn about the patient while they learn about themselves. The more we understand those we serve as unique individuals, the better we are able to create an environment of safety and trust and build healthy relationships.
The first and most fundamental skill to our success is asking powerful questions driven by genuine curiosity. With exceptional patient facilitation skills, we listen for our patients core values and the deeper meaning of what has shaped their beliefs, fears, and barriers. We learn how their current conditions are impacting their quality of life and we help them imagine what might be possible. Our support through their decision-making process helps our patients find their own motivation for change and promotes learning and ownership.