Nothing brightens up someones day like a great smile. A Smile is contagious. Whether you are at work or out in the town a smile can affect the way someone feels. Our Staff is committed to making a difference in your everyday oral health by providing precise treatment delivered in a timely fashion, so that you do not miss any of lifes greatest moments. From the calming colors and dcor to our massage chairs facing Brownsvilles beautiful scenery, we deliver top notch therapeutic dentistry you cannot find anywhere else in Brownsville, TX.
Tara Rios is a general dentist in Brownsville, Texas. She graduated with a Doctorate in Dental Surgery from The University of Texas Health Science Center in 1997. Dr. Rios completed a Forensic Odontology Fellowship in 2001 where she worked with the New York City Medical Examiners Office helping identification of victims of the 9/11 terrorist attack.
Dr. Rios has a long history of civic involvement serving both as a local and state community advocate. Dr. Rios was elected to the Texas House of Representatives where she created legislation ranging from victim protection laws to biosecurity enhancement of the border region.
Dr. Ortiz-Rivera received her Doctorate of Medical Dentistry from the University of Puerto Rico, School of Dentistry. Dr. Ortiz-Rivera has been practicing for over 30 years and brings a great attitude and years of knowledge to give her patients a great experience.
Dr. Waddell received his Doctorate of Dental Surgery from Baylor College of Dentistry. Dr. Waddell served in the U.S army providing Dental care in different parts of the world and the Unites States for over 30 years. He has been a resident of the RGV for over a decade and has continued to care for patients around the Rio Grande Valley.
Reviews
Rating 3.9 out of 5 based on 110 reviews
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2 years ago
Beware they charge a 4% if you pay with credit card. And suddenly they changed there prices the very next day when we went to get service! they gave us a print out of what we had to pay the day we went in as brand new customers. so I told them I would pay in cash the next day to avoid the 4% charge if I pay with my credit card that day .the very next day the price on the print out they gave me CHANGED!! also we asked if they took our insurance when we went in as brand new customers and they said yes and now it turns out they don't.
Lauren Rivera
2 years ago
I had really bad irritation of my gums and I went in so they can help me out. I needed a specific type of cleaning and it happened to be the one my insurance doesn't cover. I asked for a regular cleaning instead and they told me they couldn't because "i'm going against medical advice." My gums have been bleeding and are easily irritated, so i asked this dentist how can he help me or what does he suggest that I do for my gums, and the only thing he told me was "you need that specific type of cleaning" if you're really seeking dental medical attention, i don't recommend coming here. Find somewhere else, where they're not trying to drain your money and where they actually care about their patients.
Paulette Martinez
2 years ago
We have used this practice several times because it is so close to our home. Although the setting is beautiful, the work they have performed has left both me and my husband with problems and they have acted in an unprofessional way: bone spurs, missing obvious dental issues on X-rays, different practitioners within the office offering differing diagnosis, quoting different prices, saying they would offer treatment and then claiming that they can not help us...the list goes on.
Ron Caywood
2 years ago
i am happy with the dr. his bedside manner is great. he couldnt do the work on my tooth because it wouldnt go dead. i'm hard of hearing but i thought i was being refered to a dr. that could deaden the tooth and do the job. not so. the dr. in mc allen who i thought was a specialist wasnt. he was a referral for a second opinion. i didnt need a second opinion. he tapped my tooth and said he couldnt help me. took 5 minutes and $165. i am not happy!
Allison Jew
2 years ago
My crown fell off so I need to see a dentist, preferably the one who put the crown on. I called yesterday and no one answered so I had to leave a voicemail. I still haven't heard back. I called today and someone answered but didn't say anything. I called back twice and got hung up on. I guess I'll seek help from someone else.
G Di Benedetto
2 years ago
I used to give this place 5 stars because they had great customer service and I do like the quality of the care that I received there. However, lately it has been extremely difficult to get a call back from the office within a timely manner. They keep blaming everything on the coronavirus, I get that part. However, because of the coronavirus, I need a lot more notice at my job in order to keep my appointments as well. I called their office seven times in a one month period and I got a call back once and unfortunately I just happened to be in the shower, the one time they did call me back. (See call log)By the time i did get to speak with someone, I didn't even receive any kind of an apology. And frankly, if it takes this long to get a call back and consultation, I am concerned that once I actually start having this extremely expensive work done, that if there are any problems, that it will get handled in this same unresponsive way. I can't take that chance. I need to feel like iam an important part of their business, not an inconvenience. Everybody's busy. everybody has too many customers.(which I am remedying that by going elsewhere)everybody this, everybody that, blah blah blah... I am so sick and tired of all these excuses. if I did my job like this I would have 0 customers. I will say that there are some staff members at dr. Rios office that do a pretty good job, but I have to have to be able to rely upon good communication with the rest of the staff in order to make it a mutually beneficial relationship with dr. Rios office.
Christina Truong
2 years ago
Ok so Samantha Solis?? EXCEPTIONAL customer service, mind you, that smile of her is also what makes the experience so great!! Would definitely recommend 10/10 for me!
Susan Guajardo
2 years ago
Went in asking for some information and a girl at the front desk named Samantha was very kind and quick to help me with what I needed.
Julissa Garcia
2 years ago
The young lady at the front desk, Samantha, was very helpful and had a great attitude! Will definitely be returning!
Mariasarah Garcia
2 years ago
I highly recommend Samantha I left this place more than satisfied definitely coming back
Deya Garcia
2 years ago
Customer Service is excellent. The office staff, Samantha, was friendly and polite during my visit there. If you want great service and to be treated with warmth and a smile.This is the place for you!!!
Stephanie Pacheco
2 years ago
This place is absolutely the best! The environment is friendly and their employees impressively thoughtful. Samantha is so sweet and caring, she was extremely helpful and answered all my doubts and concerns. Made me feel like I was at home!
Carolina Cardiel
2 years ago
Samantha was very professional and i was %100 satisfied with the service. Plus her hair is amazing!!
Analiza Solis
2 years ago
Visited office a few weeks ago experienced Great Customer Service from Samantha Solis and a quick dental visit at actual appointment time. Quicker than expected. Thank You Tara Rios Dental Group for Great and Quick Service.
Tara Rios in the neigborhood
2 years ago
My staff Rocks ......thank you for all you do for our patients
Rosalinda Garza
2 years ago
Dr Rios office offers excellent customer service, Trey always helps with any questions. The hours available are also great.
Amanda Gomez
2 years ago
loved my last stop at this dentist! its always good to see Trey after getting my teeth cleaned!
Sandra Guajardo
2 years ago
Went in to get information and prices and the young lady of front desk by the name of Samantha was very helpful and she had a very nice attitude. She was able to answer all of my questions. Will definitely be returning and recommend to other family members.
Gilbert Rodriguez
2 years ago
Trey has very good customer service he listens to the need of the patient and try to help them out as mush as possible to his ability. He is very attentive and always willing to help out
Cassandra Gomez
2 years ago
High quality place and great customer service. Trey nice great guy
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