Tri-County CAP is a multi-program agency with many projects and service locations. If you are unable to find information you need about TCCAP or any of its programs on this website please call our Central Office in Berlin at 603-752-7001, or call one of our community contact centerslocated throughout northern New Hampshire.
Tri-County CAP is dedicated to improving the livesand well-being of New Hampshires people and communities.We provide opportunities and support for people to learn and growin self-sufficiency and to get involved in helping their neighborsand improving the conditions in their communities.
Homeless Outreach Tyler Blain House Homeless Shelter Program Homeless Outreach & Intervention Homeless Prevention Program PATH (assistance for mentally ill homeless) Security Deposit Loan Guarantee Program Homeless Housing & Access Revolving Loan Fund
Domestic Violence & Sexual Abuse Emergency Shelter (Burch House) 24-Hour Domestic & Sexual Violence Crisis Intervention Court Advocacy & Accompaniment Criminal Prosecution Advocacy & Accompaniment Support Groups Community Education & Outreach Presentations Violence Prevention Programs for Students DCYF Domestic Violence Specialist Services Child Advocacy Center Accompaniment for Child Victims of Violence
Guardianship: Statewide Guardianship of the Person/ Guardianship of the Estate Representative/Protective Payee Conservatorship Special Needs Trustee Consulting Services to Navigate the Guardianship Process Private Accounting Services to Guardians & Trustees Private DHHS Benefit Management Services Nursing Home Family Support Services
North Country Elder Programs Senior Meals Community Dining Program Meals on Wheels Home-Delivered Nutrition Program Berlin Senior Center at the AG Community Center ServiceLink Resource Center of Coos County; Aging & Disabilities Information & Referral Counseling
Door to Door & Flex Route Wheelchair Accessible Senior & Public Transportation serving Coos, Carroll, & Northern Grafton Counties Volunteer Driver Program Long Distance Non-Emergency Medical Transportation Tri-Town Bus Flex Route serving Littleton, Whitefield, & Lancaster Littleton Regional Healthcare Care-A-Van (Door to Door Service serving LRH patients) Berlin-Gorham Flex Route Service Senior Wheels Door to Door Service (60+ & disabled) General Public Door to Door Service (under 60)
Jeanne L. Robillard has worked with non-profit organizations for over 30 years in various direct service, managerial, and leadership capacities. She holds dual degrees in Human Services and Substance Abuse Counseling and is deeply committed to the economic empowerment and well-being of North Country families. She has served TCCAP for nineteen years as a Program Director and most recently as Prevention Services Division Director and a Nationally Certified ROMA (Results Oriented Management Accountability) Implementer. In addition to leadership roles on a multitude of community and civic boards, she has served the community as Chairman of the Board of Selectmen, a Planning Board Member, and Conservation Commission Member.
Randall Pilotte has over 25 years of experience in accounting. He holds a BS from Franklin Pierce College. Pilottes career includes manufacturing, wholesale, and retail accounting. His roles have ranged from Accountant to Assistant Controller. He joined Tri-County Community Action Program in 2013 as an Accountant, was promoted to Accounting Manager, and now fills the role of Chief Financial Officer.
For more than 50 years, Tri-County Community Action Programs, Inc., (TCCAP) has been helping people and changinglives in Coos, Carroll, and Grafton counties. Every year we provide services to over 30,000 individuals andfamilies in this area of the state. We have provided these essential services in good times and difficult times.
Self-sustainability, accountability to the community and those we serve, good governance, transparency, and trustare of paramount importance to us. It is important for our community partners, collaborators, funders , and stakeholders to understand our goals, initiatives, and priorities as we continue to serve our North Countrys citizens in need and invites others to assist us in that mission. Enclosed please find an overview of our Strategic Plan for our Fiscal Years 2017 through 2021. We invite you to view our detailed strategic financial and operationalplan, with quantitative metrics for each program, and to share it with others.
The programs offered through TCCAP serve diverse populations and vulnerable citizens of all ages by providing criticalservices essential to the health and well-being of North Country families. On behalf of the TCCAP family of programs, our employees, and the people we serve thank you for your support of our mission.
