Sugarloaf Family Dental

Sugarloaf Family Dental - General dentist in Lawrenceville, GA
4795 Sugarloaf Pkwy, Lawrenceville, GA 30044
Closed
Opens today at 8:00am
SundayClosed
Monday8:00am - 4:00pm
Tuesday8:00am - 4:00pm
WednesdayClosed
Thursday8:00am - 4:00pm
Friday8:00am - 4:00pm
SaturdayClosed

Reviews

Rating 4.5 out of 5 based on 391 reviews

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Marcy Hayes
a year ago
Very helpful. Informative. Small gum issue was taken care of immediately.


Kim Hill
a year ago
I had to find an in-network dentist for my insurance. I certainly made the right choice! Everyone I have met here is just delightful and so friendly. They were able to take care of my needs immediately, and the price of my treatment, while not inexpensive, was actually a pleasant surprise considering what I was expecting. I highly recommend this dental practice!


Corey Dwayne
a year ago
With the exception of a few familiar faces, this is basically a different staff from the last time I went in September 2020, but overall the service was detailed and good. They used proper safety precautions since we are still in a pandemic and my teeth cleaning was well done. Also, the dentist seemed very attentive and kind. So, about 4.5 out 5 stars for me so far.


amer nayel
a year ago
I was looking for a good dentist near to my work in Gwinnett. A coworker recommended Sugarloaf Family Dental. I was very happy with office. Starting from my initial call. Front desk was very attentive to the reason for scheduling my appt. Office looks really nice and organized. After I got checked in, Dr. Juma came and introduced herself. She was very nice and took the time to listen to my concern which was addressed same day! Not the type of person who write reviews in general. But I was very impressed and so glad I was referred to them. I would recommend them to my family and any of my friends. THANK YOU!


Salina Marie
a year ago
When I walked in the receptionist didn't greet me at all, let alone with a smile. I had to initiate the conversation saying I was here for an appointment. She nonchalantly told me that I wouldn't be able to get a cleaning done today, only an Exam and X-Rays due to the doctor leaving at Noon. When I showed disappointment, she said "Well we tried to call you yesterday but you didn't answer." I agreed that I missed a call. However, there was no voicemail left explaining the details or giving me the option to reschedule. I also received a text to confirm. Her approach was so unfriendly I had to ask: Are you under New Management? Of, course they are! Another young lady behind the desk interjected that the Doctor has a class so that's the reason why I wasn't able to get the Cleaning. I was going to except just getting the X-Rays and Exam. However, as I waited, I read a recent review with a similar scenario not being able to get a Cleaning. I decided to cancel the entire appointment and walked out. It seems as if these types of practices are only concerned about discussing Future Treatment Plans (Monetary Gain). Hopefully, I can find another practice that values their patients enough to not only inconvenience them but provide professional customer service.


L C
a year ago
I went here for an infected tooth, part of the filling had came out months prior. I asked for a removal and I was told it wasn't the tooth with the hole and pus around it but instead it was my wisdom teeth that was causing me my extreme pain. He recommended I see a partner of his to get my wisdom teeth surgically extracted. It didn't make sense to me because I knew where my pain was coming from. You could visually see the infected area and it was extremely sensitive to touch, my wisdom teeth were not. I was sent home with a prescription for pain and infection. I went to his recommended partner and he tried to up-sale me and recommended I get all 4 wisdom teeth removed. I agreed on the bottom two. It was a Saturday several weeks later, I ended up in the ER... for what you may ask? The same tooth I originally went to this dentist for. I woke up in the middle of the night in EXTREME pain, the left side of my face was so swollen I was almost unrecognizable. BCBS covered part of the wisdom teeth removal but I came out of pocket $600+ ( balance paid in full) and any other balances the insurance didn't cover, I paid... only to have the same problem. The office was nice and clean, staff was friendly. I thought I had found the perfect dentist for my family but instead I fell for their bait and switch operation.


Kenya Stewart
2 years ago
My mind is literally blown. I have never experienced anything like this Spent over an hour and a half to do X-rays, exams and gum testings when all I requested was a teeth cleaning. The person who was supposed to do my cleaning left assisting me midway to assist with a new customer that came in. They say that because I was a new patient that this was required. Which I understand. However I don't understand how after doctor is finished with their exams an hour and a half later the doctor told me that I wasn't getting a cleaning and proceeded to tell me about package to make appointments for cavities and fillings that she didn't want to show me . This place is extremely sketchy. They're more concerned with selling fancy tooth brushes and people paying for future work than doing their job. Lost all trust with this place. I spoke with 4 people. Each person told me something different. They should be embarrassed of their communication level amongst each other. The office staff at the front had an attitude with me like I was being an inconvenience to them. Just do yourself a favor and dont even waste your time, money or energy with this unorganized staff.


Chris Dunn
2 years ago
The staff plays the good old boy game of trying to be overly friendly so they can proceed with the agenda of putting you on the treadmill of you continually coming back. They are very unprofessional!


Amy Lopez
2 years ago
The entire staff is very friendly and patient! Check in was easy and all my questions were answered! I enjoyed every second of it! Thank you for making my visit a breeze!


Andy D
2 years ago
Very nice environment and good service,Michelle was great


Pedro Vargas
2 years ago
It was a cool experience.. everyone from the front office , hygienist and Dr. were extremely polite and professional.. LP


Rollin Francois
2 years ago
I had a phobia of the Dentist before coming here. My experience was absolutely splendid! Michelle was extremely kind, friendly and informative during the process. Dr. Juma and here staff made me feel very comfortable and they were accommodating. I'm so looking forward to my next visit!


Travis Smith
2 years ago
The dental staff are wonderful but the office staff have a problem with under estimating your co-pay. They hold your money for 6 months or more. The office manager was argumentative with the Insurance agent when we talked to get the matter solved. She hung up on our call with the insurance company. I would not use this dental office because of the rude treatment you will receive if you question their methods.


Christina Rodriguez
2 years ago
My experience at this location was by far the best experience I've had at the dentist I've ever had! The team was so gentle and listened to everything I said. Made me feel so comfortable and not scared like it tends to be when your at the dentist. Amazing team here! A BIG thank you to Michelle for taking such great care of me. Dr. Juma for being just so wonderful, and Marcy the office manager for making my overall experience amazing!


Yakira Yeje
2 years ago
Would recommend. Kind, quick service.


Kevin Jamerson
2 years ago
Very nice people


Sonia Dasrat
2 years ago
I would definitely recommend this practice. Ariel was magnificent, she was very informative and explain every step of the way. It was a pleasure to have her work on me.


Alyscia Terry
2 years ago
They were very friendly and nice love it


Ira Hindrix
2 years ago
This office and staff Is amazing, the atmosphere there is inviting.


Cherkeia Johnson
2 years ago
I came in for some fillings and did a tremendous job. I typically get anxious going to the dentist but they made sure I was comfortable and at ease. Thank You!!


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Find the best dentist in: Georgia / Gwinnett County / Lawrenceville / 30044