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Blake Garza
a year ago
Hello all so several months ago my Fiance saw Dr. Richard Stacey here and the dr was excessively quick and during the procedure chipped one of her teeth. It wasn't a big concern at the time because things happen. And then a short while after I was seen and the same thing happened his tool hit my bottom tooth and created a chip on a tooth he wasn't working on I reported it, and they said they would note it and review it the next time I came in. So after that, I went in again and saw Dr. Austin who was very good so on this recent visit we scheduled an appt with him and confirmed he would be doing the work by calling an hour prior. When my fiance showed up today to her surprise it was Dr. Richard who was doing the work and chipped another tooth. We addressed the issue and then received a call back stating that we couldn't pick what dr we wanted and that we were now dismissed from the clinic because we had brought up these concerns. The funny part is we never asked them to fix the chips just informed them of the incidents. They then hung up and every time I called after, just continued to hang up the phone. They held my fiance in contempt for something I addressed. She didn't want me to do it but all I did was bring it up as a concern. And they dismissed us. I tried calling to apologize and not hold her against my actions of bringing up the concerns but all they do now is hang up. Also, the dental assistant was drilling her teeth prior to the dentist coming in the room I'm not sure if that is legal or not but well leave that for the dental board to figure out.

Jeff Nuzum
2 years ago
Brandi is Outstanding. It has been 3 years since my teeth were cleaned, so instead of a Basic cleaning, I needed an Extensive Cleaning. I expected it to be more painful, but there was only minor discomfort, and that was my fault for waiting so long. The Staff was also friendly, and great to deal with.

Linda Lovett
2 years ago
I've been seeing Dr. Stacey for nearly 30 yrs. I've always gotten the Best of the Best care there. Wonderful Staff. I wouldn't and couldn't dare go anywhere else. They are Friendly, Compassionate, Understanding, and you can't ask for better than that.

MJ Heywood
2 years ago
I've been going to Dr Stacey for 15 yrs now and enjoy the experience as much as you can enjoy going to the dentist. Wait times aren't that long and you're in and out before you know it. His son, AJ, is in practice with him now and does a great job too.

Holly M.
2 years ago
I scheduled an appointment here after having an awful experience at Summit Dental. Dr. Stacey and his staff are amazing. Very friendly and easy to talk to. He explained everything to me in detail and even checked if my insurance would cover certain procedures. I mean, it hurt to get my tartar removed, but that's my fault for not going to the dentist often. I'll definitely start going regularly now. Thank you to everyone at Stacey Family Dental for making my visit excellent after such an awful experience at another office! Please go here first, I highly recommend it.

Xochi Gudino
2 years ago
I've been coming to Dr. Stacey's practice for 6+ years. The staff is amazing always gets me in when I needed it. Recently my son had an accident after being referred to everyone in town. From my experience I thought well... Dr. Stacey has done similar work for me. They were able to get my son in very quickly did a reconstruction on his took right there and then! My son was ecstatic and I am extremely happy to see my son's beautiful smile

Angie Becerra
2 years ago
I had wisdom teeth removed all 4 together he worked fast but felt the last extraction 100%. Even after telling him I was having pain he was angry and was very rude I felt like I was treated like an animal I never went back to Dr Richard Stacey

MSA
2 years ago
Was going to wait for my pre-approval for an occlusal gaurd. Dr Stacey convinced me to just go ahead despite me saying a couple times that I'll wait to see what insurance covers. Insurance didn't cover ANY OF IT. Guess what? I was sent to collections for $500+ for their shortcuts. Shame on me.

Angie Becerra
3 years ago
I had wisdom teeth removed all 4 together he worked fast but felt the last extraction 100%. Even after telling him I was having pain he was angry and was very rude I felt like I was treated like an animal I never went back to Dr Richard Stacey

MSA
3 years ago
Was going to wait for my pre-approval for an occlusal gaurd. Dr Stacey convinced me to just go ahead despite me saying a couple times that I'll wait to see what insurance covers. Insurance didn't cover ANY OF IT. Guess what? I was sent to collections for $500+ for their shortcuts. Shame on me.

Xochi Gudino
3 years ago
I've been coming to Dr. Stacey's practice for 6+ years. The staff is amazing always gets me in when I needed it. Recently my son had an accident after being referred to everyone in town. From my experience I thought well... Dr. Stacey has done similar work for me. They were able to get my son in very quickly did a reconstruction on his took right there and then! My son was ecstatic and I am extremely happy to see my son's beautiful smile

Holly M.
3 years ago
I scheduled an appointment here after having an awful experience at Summit Dental. Dr. Stacey and his staff are amazing. Very friendly and easy to talk to. He explained everything to me in detail and even checked if my insurance would cover certain procedures. I mean, it hurt to get my tartar removed, but that's my fault for not going to the dentist often. I'll definitely start going regularly now. Thank you to everyone at Stacey Family Dental for making my visit excellent after such an awful experience at another office! Please go here first, I highly recommend it.

Monica Katsum
3 years ago
Treated my friend extremely poorly!!! Extremely rude and even aggressive! Never ever would recommend! Just because you're a dentist doesn't mean you can treat people so disgusting! Horrible customer service! Not knowledgeable in how to treat humans nicely and with respect!

Gabriel Case
3 years ago
I came to Dr. Stacey after having gone a significant time without any dental work due to anxiety. The girls in the office and Dr Stacey made me feel comfortable and didn't judge me at all. I went back today for the removal of my wisdom teeth. I was terrified but they did everything in their power to help minimize my anxiety and discomfort. They numbed me well and completed a filling and removed the wisdom teeth I had. I was in and out of the office in less than a half hour and hardly have any pain post extraction. He worked quickly and efficiently. We will come back again!

Angelique Lewis
3 years ago
Friend of mine went to get tooth fixed and doc fixed the wrong tooth. My friend went back to address the issue with the doc, doc got mad and became aggressive with her, tried to snatch dental bib off from around her neck and told her if she didn't like the service to go elsewhere. Completely unacceptable.

Angelique Lewis
4 years ago
Friend of mine went to get tooth fixed and doc fixed the wrong tooth. My friend went back to address the issue with the doc, doc got mad and became aggressive with her, tried to snatch dental bib off from around her neck and told her if she didn't like the service to go elsewhere. Completely unacceptable.

lynda alspaugh
4 years ago
I moved from Ohio several months ago and had not seen a dentist for 7 years. I broke a tooth and was able to get in the first time within 2 days. My stress level was through the roof for the expense and fear of not getting numbed. It took two shots but good to go. They were extremely compassionate and I felt the cost was quite reasonable. He only did what needed done to control expense and after done, he showed me the xray and the areas that still needed filled. He did not shame me for poor dental care or insist on doing more. Today I returned with zero anxiety which shocked me. He filled the two small ones and took xray of the other side and it showed no decay. We talked about the importance of cleaning at least annually. He said my flossing, brushing, and mouth rinse care had done well considering my meds dry my mouth and no dental care in 7 years. I found the office staff to be professional and kind, and Dr Stacey to truly love caring for his patients and he shows you everything. I know each person has their own experience and this was mine that I don't share reviews lightly.

Robert D
4 years ago
Great Dentist been a patient for over 12 years

Monica Katsum
4 years ago
Treated my friend extremely poorly!!! Extremely rude and even aggressive! Never ever would recommend! Just because you're a dentist doesn't mean you can treat people so disgusting! Horrible customer service! Not knowledgeable in how to treat humans nicely and with respect!

John Smith
4 years ago
These guys are the best dentist ive ever had