Total Health Care is a Federally Qualified Health Center (FQHC) dedicated to caring for everyone in our communityespecially those who are most in need. We care for more than 34,000 patients annuallynearly all of whom are at or below the 200% poverty lineat locations throughout Greater Baltimore.

Total Health Care is one of Marylands largest minority-run, nonprofit, tax-exempt community health centers. We are funded, in part, by local, state and federal government agencies, as well as generous gifts from our community. We invite you to join our mission by making a gift now!

Total Health Care has been caring for the underserved people of Greater Baltimore since our founding as Constant Care Community Health Center, Inc. in 1968. In 1989, Constant Care merged with West Baltimore Community Health Care Corporation to create Total Health Care, a Federally Qualified Health Center (FQHC).

As Total Health Cares Chief Talent Officer (CTO), Brian Baileys major focus is the development and implementation of key initiatives that build a diverse and impactful organizational culture. The CTO is responsible for the oversight and implementation of innovative recruitment strategies, performance measures, talent acquisition and management, employee relations, compliance and the professional development of the agencies workforce.

Brian Bailey has over 20 years of executive experience in non-profit, private and public sectors. He is a passionate licensed mental health clinician with a plethora of experiences as an entrepreneur, CEO, COO, agency consultant, clinical director and professional development trainer. He has provided support services to agencies that serve families in many diverse populations, including families combating addictions, mental health, medical health care, transitioning youth and adults, caregivers, adjudicated youth, families with special needs, and the structures in which they are involved. He has led in the formulation and implementation of numerous community engagement projects and has structured and facilitated trainings and workshops for executives, program coordinators, administrators and behavioral health service agencies in educational and health care environments throughout the metropolitan area. He has pioneered the development and implementation of the city-wide System of Care agendas that have not only merged service providers with clients, but have equipped providers with tools for implementing effective modalities for their clients holistic success. He is adept in retention strategies, assessment techniques, program development, human resources, project management and resiliency.

Brian Bailey served in the District of Columbia for several years anticipating the opportunity to return to his hometown of Baltimore City. While in the District, he was able to influence and implement one of the first Continuum of Care conferences for more than 1,000 professionals and introduced a plethora of professional development support initiatives for service providers.

He is trained in several clinical models to include the co-authoring of theRadical Positivity Guide of Interventionscurriculum. He has developed and implemented programs and models for multiple organizations including the Districts major government agencies: DCPS, CFSA, DMH, DBH, DPR and various managed care organizations and community-based organizations.

Although his professional counseling background has made him an exceptionally effective mental health clinician, he has created intense professional development programs and has built a knack for major event construction, agency partnering and collaboration and human resource management.

Brian Bailey holds a Bachelors degree in sociology / criminal justice and a Master of Arts degree in counseling psychology from Bowie State University and is currently completing a Masters degree in leadership development. With immenseexperience in human services, mediation, counseling, team building, cultural diversity, customer service, leadership development, human resource management and employee coaching, his number one commitment is to Building People, to Build People

Total Health Care, Incorporated (THC) is a Federally Qualified Health Center. THC is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Service employee under 42 U.S.C. 233 (h).

Any individual affiliated with Total Health Care who is aware of or suspects a violation of an applicable law, rule or regulation, Total Health Cares Standards of Conduct or other policies and procedures has an affirmative duty to report this information. All reports of alleged, known or suspected non-compliance should be reported through the regular chain of command. Any individual who, for any reason, is uncomfortable with reporting through the normal chain of command should report the information directly to the Office of Compliance.

Total Health Care has a formalized system of communication for individuals affiliated with Total Health Care to report potential non-compliance to the Office of Compliance. An individual may communicate information to the Compliance Officer directly by calling the Compliance Hotline at 410-735-5315 or by sending a letter to:

Total Health Care takes all necessary steps to maintain the confidentiality of the identity of the individual who has reported information. However, at some point the identity of such individual may need to be revealed in order to appropriately address the reported matter. Individuals may make anonymous reports through the hotline or by letter, though it is preferred that individuals identify themselves as part of the report to allow for a comprehensive review of the report.

No retaliatory action will be taken against any individual who, in good faith, reports suspected or known instances of non-compliance. Anyone who is involved in an act of retaliation, intimidation or harassment of an individual who reports a compliance concern in good faith will be subject to disciplinary action.