Smile Time Dental

Smile Time Dental - General dentist in San Ramon, CA
9130 Alcosta Blvd A4, San Ramon, CA 94583
Closed
Opens today at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
SaturdayClosed

Reviews

Rating 4.1 out of 5 based on 85 reviews

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Ashley Schultz
2 years ago
This place is absolutely horrible to new patients. I spent 5 hours calling different numbers, for each person be like oh you selected the wrong number and they keep pushing me back and forth. No one offered to help me. I was hung up on 3 times. Just to try and book an appointment for my daughter as a new patient. I will never recommend this place with how difficult it was to try to get an appointment. Just to call another dentist for them to help me out. Sad I had to go else where. But if you're new, beware they will refuse tk help you and hang up on you.


Felipe Galindo Sanchez
2 years ago
Nice visit after coming for a yearly check up


Mj M
2 years ago
My teeth look better than the teeth I started with. Best dentist I ever had, nicest dude and friendly staff. Thanks, guys!


Michael L'Estrange
2 years ago
My dad has, for his entire life, had a shaky relationship with dentists. That is why when one of his teeth broke from a cavity, I was dreading the process it would take just to convince him to see one. I found Smile Time Dental in a calling frenzy while searching my father's hmo plan and they were able to take him before any other. To make matters worse we were short on time as my father's chemotherapy treatments were going to be starting soon. Words cannot truly describe how glad I am that we ended up here. The people working here took my dad's condition and current state into account for all of their decisions, they listened and weighed all available opions with both of us and executed on their plans flawlessly. My dad was so happy to have finally found a place and most importantly people that he felt like he could trust to do the right thing. I don't know how many people truly read these reviews or even how much weight these words written into the Internet are worth, but I know for a fact that the people here are worth the effort and thought I have put into these words. The only thing I suppose you can do to see if I have spoken truth is to stop by and have your needs taken care of too. If you made it this far down on this post, I just want to wish good fortune upon you, and thank you for taking the time to read what I have had to say.


Suzanne Nicholson
2 years ago
Super friendly and knowledgeable staff. Thank you so much for the time you spent with my child and for the referral. :)


Tawneya Houser
2 years ago
Dr. Michael wiggled my cheek when injecting the numb stuff! I loved it, thanked him even. The little things go along ways but that comfort, allowed me to relax and be so comfortable to have fallen asleep in the chair. Professionalism and teaching skills are on point! Definitely recommend


engr atwork
2 years ago
I wish I could leave Negative reviews for this place. They are very unprofessional and unethical. You cant get hold of anyone there easily to make or change your appointment. Their new Hygienist and Dentists are HORRIBLE. Very unpleasant and uncomfortable experience. I got some work done and was in SEVERE PAIN for several days.


tikamikabika biklu
2 years ago
I went for check and regular cleaning. They sold me unnecessary deep cleaning services. After the cleaning one of my tooth was chipped. I had to go to my Ortho for that. These people are very unprofessional and not so experienced in Dental field. Moreover the main dentist never accepted his Guilt


amulya makol
2 years ago
Worst experience. I went there root canal and crown. They damaged the teeth badly and never admitted their fault. I am in pain now because of this new dentist who does not know how to fix root canal properly. Also he tried to sell me several services which were not even needed.


Cv
2 years ago
Let's start off with I'm a big scarry cat. Who HATES!!! the dentist okay now this place I will go back again!! I told them upfront I'm scared. They made me feel like I'm safe. I got my teeth cleaned and I have to follow up with cavitie cleaning. Everyone wore masks and the place was very clean.


Crysta Reese
2 years ago
This place completely ripped my friend off, they extracted her wisdom teeth without sedation, they quoted her $1400 and then charged her $4300 when her insurance covers 80%, no explanation of charges, and let her know the cost after she was numbed up. Staff was rude and did not take care of her, did not check up to see how she was post-op and didn't send prescription for pain medication early so it would be prepared after surgery. My friend had to wait 4 hours in horrible pain after surgery and her tongue and jaw are still numb after 3 days. The orthodontist told her that it will be the worst pain of her life to "not cry." The receptionist got irritated with her when she asked for quotes and was super rude to her. DO NOT GO HERE.


Nirmaljit Kaur
2 years ago
Scheduled and confirmed appointment only to find appointment canceled after waiting over a month. Offering another at another month later. Requested to speak with Office Manager. No one came but offered Appt for the following week. Appt scheduled for cleaning only to come to find out it's X-rays only and another appointment needs to be scheduled. Requested staff not to bill my insurance as serviced not rendered as requested only to find out my insurance was billed for over $500.


Ratana Aumsuwan
2 years ago
The dentist and staffs at San Ramon are very friendly. I just had 2 filling and it was done pretty fast! Great dental clinic that I really recommend to everyone.


Alvin Katanha
2 years ago
Great customer service and had a great dental experience as well!


Jeff Roe
2 years ago
I recently had my initial New Patient Visit to Smile Time Dental in San Ramon with dentist Michael Chung. The office performed none of the COVID pre-visit protocols they explained in an email provided "what to expect" video. I had to call from the dental parking lot to prod them into doing the pre-visit health screening. At walk-in, the front desk personal said I owed a $12 co-pay charge that I needed to pay before being examined, which I disputed but paid. After the visit I called my dental insurance, and they confirmed that my plan had no co-pay charges due or PPE charges due, both are free under my dental plan. My dental plan advised that I ask for a refund. I have twice requested a written refund by email of the co-pay charge with no response and no refund from the dental office. They recommended a $540 patient paid tooth cleaning using an ineffective/unproven laser system. One back molar tooth filling had fallen out and it was recommended that I need a crown as replacement. The dentist refused to give me a cost estimate for putting on a crown using more durable and less expensive noble metal and did not listen to my concerns about the recommended all-porcelain crown. The website has no information on the dentist or staff that work at the facility, and they did not provide a short bio of the dentist even after requested by the patient. From my single and last visit to this office they showed Poor communication, Unresponsiveness, No transparency, and Pushing expensive and less effective treatments onto patients. I do not recommend Smile Time Dental.


Sahil Qais
2 years ago
This place is awesome, wonderful customer service, doctor and nurses are outstanding and very professional. I did my fillings and I'm very satisfied . I m highly recommending Smile Time Dental for your friends and family. Jennifer you are so great and helpful!


Virginia Silos
2 years ago
Everyone very very very friendly and helpful and always get warm reception especially the Front Desk lady Jennifer


Treva Skirvin
2 years ago
I Travel an hour to San Ramon, I won't go anywhere else! Everyone's great here! I've had Alot of work done, I'm very happy with my smile


Tarra Anderson
2 years ago
Very friendly and knowledgable dentist and hygienists! Would highly recommend dental work be done here. Front desk staff is amazing!


Hashmatullah Habibi
2 years ago
They don't worth anything... more than 10 times I have called them today and the machine replies that leave a message someone will call you back ASAP... which totally wrong. However, I didn't receive a service here yet but it seems they not worth it, just a waste of time


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