Roderick Place was named COO of InterDent in 2017 and assumed Co-Leadership as Chief Executive Officer in 2018. Mr. Place has extensive experience transforming private equity backed healthcare companies through his strategic leadership, focus on operational excellence, clinical leadership collaboration, and structuring of field operations and corporate support teams. Mr. Place is also accomplished in leading boards and executive teams through expansive growth in mergers & acquisitions, DeNovo, due diligence and market consolidation. Before joining InterDent, Mr. Place served in executive level operations roles with Western Dental, MedQuest Associates and Alliance Healthcare. Mr. Place is also the Managing Director and Co-Founder of MedSummit Solutions, LLC. He holds a Bachelor of Business Administration with an emphasis in Accounting from Grand Valley State University.
Matthew Wickesberg joined InterDent as EVP/CFO in 2016 and assumed Co-Leadership as Executive Vice Chairman two years later. In 2019, he was further elevated to Co-Chief Executive Officer. Mr. Wickesberg is an experienced board member, executive officer, and lender with a deep background in multi-site hospitality and healthcare industries. He is also experienced working with lending institutions and private equity firms through structuring capital, due diligence, mergers & acquisitions, and uncovering portfolio synergies. Prior to joining InterDent, Mr. Wickesberg served in various senior finance roles with HOA Restaurant Group, ZTejas, Inc., and GE Capital. Mr. Wickesberg received his Bachelor of Science in Finance from Oklahoma State University and his MBA from Thunderbird School of Global Management.
Dr. Heather Hawkins has committed her career to patient care while understanding current healthcare trends and value-based comprehensive care. Dr. Hawkins has an expansive clinical, academic and operational background, including leading medical-dental integration as well as quality and risk management for multi-site healthcare organizations. After 12 years of practicing general dentistry, she expanded her skills with several key roles in academia. In 2012 she joined the team at Adventist Health in Northern California, a multi-site health care organization with over 5,000 medical and dental staff physicians, as the Director of Quality. In her leadership role there, Dr. Hawkins led expansion and integration across the health system with medical and dental clinic management and an emphasis on comprehensive care models addressing patient risk factors, active disease and preventative measures. Dr. Hawkins earned her Doctor of Medicine in Dentistry (DMD) from Nova Southeastern University in Florida and her Advanced Education in General Dentistry Certification from Virginia Commonwealth University.
Dr. Manu Chaudhry has dedicated his career in the pursuit of dental health care, improving clinical quality and access to care, and transforming delivery of care to improve overall health outcomes. He is a dynamic and mission-driven leader with extensive leadership experience over multi-region dental practices, and has also founded multiple collaborative organizations that reduce oral and overall health disparities. Dr. Chaudhry is a board member of Healthier Kids Foundation and holds a Masters of Science in Biomedical Engineering from the University of California, San Diego and earned his Doctor of Dental Surgery from University of the Pacific.
Sandra Lau is a seasoned legal adviser with over fourteen years experience acting as General Counsel of multiple dental healthcare corporations. Ms. Laus responsibilities include advising executive management, supporting strategic growth initiatives, overseeing all aspects of the corporate legal function including HIPAA, state and federal regulatory compliance, corporate transactions and governance, mergers and acquisitions, and risk and litigation management. Before Joining InterDent, Ms. Lau served as General Counsel at Western Dental. Ms. Lau holds a Bachelor of Arts from the University of California, Los Angeles and a Juris Doctor from Loyola Marymount University.
Bernard Piccione has extensive experience across a wide range of industries delivering complex enterprise-scale information technology solutions to achieve major global business value and objectives. Mr. Piccione excels at driving sustainable business growth through IT modernization, solution development, and global transformation initiatives while building strong partnerships to better leverage technology solutions. Prior to joining InterDent, Mr. Piccione served as CIO for Ingenuity Advisory Partners, Inc., Complex Care Solutions, Inc., and MagnaCare. Mr. Piccione holds a Bachelors and Masters in Computer Science from Boston University.
Darrin Kellaris is a senior marketing executive with over 20 years experience specializing in digital marketing, social media, and brand strategy. Mr. Kellaris offers a record of success in creating and driving marketing strategies that strengthen revenue, margins, and market share by elevating brand authenticity and relevance. At InterDent, he leads all aspects of marketing including digital and social media, brand positioning, and performance analytics. Prior to joining InterDent, he led marketing efforts at The Coffee Bean & Tea Leaf and IHOP. Mr. Kellaris holds a Bachelor of Science in Business Administration with an emphasis in Marketing from San Diego State University.
Diane Stern brings almost 20 years of dental services organizational experience specializing in organizational design and strategic partnering. Ms. Stern is responsible for Human Resources planning and strategy for recruiting, retention, benefits and performance management. She built her HR leadership experience through roles at Coast Dental, PrimeCo Wireless Communications and LabCorp where she focused on employee programs to increase engagement and satisfaction along with operational efficiencies. Ms. Stern holds a Bachelors degree in English Literature, Education, and Business from the University of Tampa and volunteers at KMR Group Foundation.
Reviews
Rating 3.8 out of 5 based on 140 reviews
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newest oldest highest lowestCharles Ridgway
a year ago
While I was waiting in my Dental chair, they will ask if you are "comfortable" before the dental procedure. After multiple Novocaine shots, I had little pain while my tooth filling was being done! I highly recommend it to people who are sentitive to pain. They will do their best to accommodate your needs!
Shyanne Wagner
a year ago
I showed up stoned for an extraction because I don't like taking pills unless I have to, they told me I had to reschedule when I'm "sober." My tooth is in pain and they're pushing me out another week because of something that isn't even their business! It's not like I showed up causing a problem or anything.
Robert Haugsted
a year ago
The reception staff is the worst. They lie to you about services that you can't get, refer you to go to Capital Dental if you don't like their service. Instead of actually caring about what you need, they cop attitudes and try and make you feel bad. The dentists are ok but the office ladies are the worst. Be warned
Indigo Greene
a year ago
I have a very plesent experience, my hygienist April was very skilled and gentle and the reception was very helpfull. I will be making return visits!
The Stone Grotto LLC
a year ago
I have needed some work on my teeth for a while. They had to cancel and reschedule but having to wait MONTHS in between Appointments doesn't allow to get caught up. This last appointment with dr andrews was the worst experience in any dental office. When he saw the plan he kept sighing super heavy like he didn't want to do it. EVERYTIME he would come back into the room He would sigh. The nurse asked him a question about what he was wanting to use and he said "I don't care, whatever you want". I was already super anxious and his bed side manner was TRASH. He never let me know what was going on, he didn't even tell me when the laughing gas was on. It was atrocious service and I will be filing a complaint. he made me feel so self conscious and gave me even worse anxiety.
Chanti Dewitt-hicks
2 years ago
Ive been going to smile keepers for a little while now and everything was fine but since this summer i cant even get a call back after multiple voice mails have been left. Called the springfield location to have them see if they could get ahold of me, so they sent them a email with my info and months have been past and i still haven't heard anything. Find a different place to go this place is a waste of time.
Kelly White
2 years ago
Very friendly and professional, I enjoyed the time I spent with them and look forward to a great future! Thank you for giving me the opportunity to better my self.
Kevin Balter
2 years ago
I really liked them a couple yrs ago but now its gotten to the point that im really disappointed by them because they Can never answer there phone, appointments scheduled to far out, will give you a major run around..I'm definitely going to start looking for another dentist!!
Torsten Davis
2 years ago
I needed two fillings. They scheduled me a few months out for the first one but then they offered me a second filling appointment 2 days after the first, which was nice. They did an excellent job. They are also very pleasant in person.
Steve Kimes
2 years ago
I've been taking my family here for two years. The dentists and hygienists are excellent and they do great work. However this is the worst run office I have ever experienced. They have lost four appointments. I have called them again and again and they do not answer. They sometimes take a while before they can find the file of one of their patients. I am ready to bill them for the time and gas they wasted on appointments they lost or cancelled without informing us. Frankly, I would recommend to go somewhere else
Bree Kobold
2 years ago
The service has really declined over the past year. Buckle up. Had 4 appts booked out 6 months from December 2021- apparently one of their doctors walked out (don't blame him) so 2 of my appointments were canceled and I was told I would get a call back to reschedule them once they got a new doctor. You can probably guess that nobody called me back, so I called and they told me that they already rescheduled one of the appointments to a day and time that I did not approve or talk to anybody about. Then they told me that they don't book 4 appointments at a time for 1 patient so they will not be rescheduling these 2 cancelled appointments. Great I wasted 6 months of my time. Finally go in for a filling, I can tell this new doctor is straight out of dental school. I have a specific tooth on the bottom left that is bothering me, she said she is going to work on a different tooth because the last 2 times she worked on patients lower teeth she had to dismiss them because she couldn't get the numbing to work. This fills me with a TON of confidence that this is going to be great. She does this filling super quickly because she has a Pilates class to get to. This tooth is now SO painful I can't even chew on that side, it wasn't even bothering me before I went in. The filling was meant to be preventative. Last but not least at the end of the appointment there was an ANT crawling on my face walking up to my MOUTH while I'm still laying there with my mouth open. Y'all I can't make this up. The assistant was great about it and I get that ants are bad right now but come on people, this is a medical clinic. Save yourself the trouble and find a new dentist
Bread "3ggsh3ll" Bun
2 years ago
been a long time client, so when i was suddenly told IN THE CHAIR right before the proceedure that my dentist was suddenly changed without making me aware beforehand and that "because she didn't have her license, she wouldn't be able to use something i needed in the proceedure", so i could reschedule earlier and save much more time. consider me taken aback. now i have to wait literal months /after/ waiting literal months to get this proceedure. on top of that, nobody told me until, again, i was in the chair of the appointment, that insurance wouldn't cover another treatment and it would be pay out of pocket. one of the most unprofessional experiences in this place i've ever had. The ONLY reason you get an extra star is because the dentist gave an alternative treatment so that I didn't wait months for nothing. but you guys have my number, there is no excuse to throw all of this on me randomly, and if i could change dentists i would.
Bryce Altemus
2 years ago
Wife waited 3 months for a root canal, only to have the appointment cancelled by the clinic. Now she has to wait for a totally different dentist, and has to go through the entire process again. Absolute failure.
Jessica Haeckel
2 years ago
The worst. Complete waste of time. Don't even bother. Nothing but deeply disappointing experiences for the 2+ years we've tried to have Smile Keepers as our dentist. The day before your appointment they will call and cancel and reschedule for several more months out. Every time. If you're lucky to get in at all, ever, it's just for an exam. We have never received any actual dental care here.
James Sherburne
2 years ago
I love smile keepers they are friendly, trustworthy, and they get the job done. I have been going there for work for years and always get great service and honest information. I needed an emergency tooth looked at and they got me in right away even with there busy schedule. Thank you for your excellent service and good friendly attitudes. I recommend smile keeper's to all and enjoy going there to get work done. Thank you.
gwen giddens
2 years ago
I take very good care of my teeth and haven't had a cavity in many years. They replaced an old filling that had apparently cracked and they somehow completely butchered my tooth. I can't chew with it now and they tell me they can't fix it for months because they're understaffed. Honestly this is why people are afraid of going to the dentist.
Zach Bargen
2 years ago
Thanks General Dentist Benjamin Saikin you and your team were extremely friendly and helpful with my visit today.
Cynthia Adams
2 years ago
Dr. Benjamin Saikin is a wonderful dentist, I was looking for a dentist that would take my OHP and I am so glad I chose this dental clinic! I had my first appointment with him this week and he was skilled, humble and very kind. No waiting either, they called me right in! When the Doc did my original consultation, he's suggestions were exactly what I wanted done, we were really on the same page, Thank you Doctor! Cynthia Adams
Brian
2 years ago
New dentist, hard pass.
David Jackson
2 years ago
What a wonderful team Smile Keepers has. From the front desk to the dentists, they are all always smiling and ready to help you. Dr. Tustin and her team are absolutely amazing and I can't recommend her, and smile keepers enough.
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