Smile Design Dentistry

Smile Design Dentistry - General dentist in Ocoee, FL
1530 Citrus Medical Ct, Ocoee, FL 34761
Closed
Opens today at 8:00am
SundayClosed
Monday7:30am - 4:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 2:00pm
SaturdayClosed

Reviews

Rating 4.6 out of 5 based on 297 reviews

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Phil Costello
a year ago
The hygienist Dia, was so comforting and pleasant. She did an excellent job and made feel very at ease. I highly recommend this place. The Dentist and staff are also friendly and rhurough.


Eykiena Crowley
a year ago
Very professional and courteous staff. Stephanie was great with my special needs son!


Sarah Li
2 years ago
My mother in Law went there about 2 years ago to get a partial denture... I drove further from my house because they were the only ones open around strict covid protocols and she needed a partial denture badly so we decided to go there. She is allowed one partial denture once every 5 years with her insurance. I couldn't figure out when after 6 months it was loose and coming out constantly. They said no worries and put a liner in. She struggled with it the whole time. She was not eating and the receptionist said earliest could put her in was in a month from now. After all this time I finally got a few second opinions because I couldn't believe that it was NOT A REAL DENTURE!!!!!! It was only a healing denture which is only supposed to last 6 months, they charged her insurance over $3,000 and we had to pay $400 out of pocket. I got several opinions because I just couldn't believe someone would do this. Staff was nice but this is shady. We now are paying out of pocket $1,235 at another office for an actual denture. Yes we could get a cheaper one for $400 but I felt so bad putting her through this so I got her the best quality after this struggle. I know she doesn't speak English well but this is no way to take advantage of her, I am truly disgusted. I hope this doesn't happen to anyone else.


Dana Thomas
2 years ago
Everyone is so caring and nice. Stephanie is great..she explains everything to a T..Dr. Torres is very nice and caring. I recommend Smile Design to everyone!


Bob bobson
2 years ago
casey was very attentive and kind. i was in such a bad state when i arrived but she made me feel comfortable. i will definitely go back and have them help me further. Dr De La Torre was quick and efficient; it couldn't have went better, i didn't feel a thing. thank you for making me feel beautiful. -cat


Austin Hess
2 years ago
I arrived for my appointment 15 min prior an completed the paper work as asked an within 10 mins I was already being seen and taken care of by DA-Casey she made options an the whole process crystal clear an we were done with the tire or deal within 45 mins I was surprised to see how fast I was in an out plus how professional there employees are I highly recommend them to anyone needing dentist's.


Elba Chever
2 years ago
Stephanie was very nice and service was great. All the information given was on point.


Carmen Santiago
2 years ago
(Translated by Google) Excellent service by Stephanie and Dr. De la Torre, I am very grateful for the service and I would recommend it to anyone. (Original) Exelente servicio por Stephanie y Dr.De la Torre , estoy muy agradecida por el servicio y recomendaria a cualquiera.


Toya Kelly
2 years ago
Went to this location to have an exam, xrays and and extraction. Only to have 1 side of my mouth examined and x-rayed then had to make an appointment to come back and have my teeth pulled. Was asked if I could pay a 50$ fee to gaurantee my appointment. I paid. Was never told it was non refundable. I ended up going to a different office that did a full exam on my teeth, xrays and a cleaning. Never have I been to a dentist office that keeps people money because they found a better and cheaper route. It's not fair that you take people hard earned money!. Your workers explained everything else, all the payments but they should have said the 50$ was Nonrefundable. Very unprofessional!!!


Tammy Bass
2 years ago
The best dental care I have ever experienced! Professional, courteous, and friendly staff made me feel like family. Danielle at the front desk makes you feel right at home immediately when you walk in the door. Brittany was very patient, kind, and informative. Stephanie and Jo were very helpful and explained very well what was going on. Dr. Torre was very nice, helpful, patient, and informative. He provided excellent service and made me feel comfortable with my procedure. I couldn't be happier with the results. I would highly recommend and will be coming here for all my future dental needs!


Nichele Embrey
2 years ago
Stephanie is the best! Love this place, already scheduled out for my procedures. Highly recommend!


Shelly Wortham
2 years ago
My husband and I have been going to this Ocoee for a few months now. The best part of the visit is always the dentist himself and his assistant Stephanie. She is a professional with personality. My most recent visit was yesterday and Stephanie knew exactly when to comfort and reassure me while I was in the chair. Thank you for what you do!


Jane Ford
2 years ago
Very nice staff, specially Stephanie went out of her way to make me feel comfortable., she does a fantastic job!!


Mike Bommarito
2 years ago
Best cleaning I've ever had. Very accommodating and empathetic.


Nilda Monzon
2 years ago
(Translated by Google) the doctor and the very friendly and professional staff especially stefani (Original) el doctor y el staff muy amable y profesionales especialmente stefani


Brian Rice
2 years ago
Bad vibes from the get go. I have never been to a dentist that doesn't do a cleaning on the initial visit. They told me they couldn't get me in for a cleaning until 4 months after my initial exam. Insane. They had 7 staff members working and not one was a hygienist apparently. Total waste of my morning.


Richard Greenwood
2 years ago
The staff seem okay. I wasn't overly fond of the dentist or the dental hygienist, the dental assistant was nice though. The thing that really got me however, was the fact that I told the receptionist that booked my appointment, the dental assistant and the Dentist that I have dental anxiety. I mentioned the fact that I have dental anxiety three different times to three different people but somehow this was never noted in my chart. Fast forward three months from my initial visit to today, the day that I was suppose to get a cleaning. I walked In ten minutes before my appointment and had to use the bathroom. I used the bathroom and the dental hygienist made a point to say that I was in the bathroom for "10 minutes on HER time" (which I was not, I was in the bathroom for six minutes). We start to do the cleaning and I jitter and do what I can to bear with her as she pokes my teeth, mind you I told her at the beggining of the cleaning that I have dental anxiety making this the 4th member of the staff that I have told that I have dental anxiety. About 1/2 hour into the appointment the hygienist decides that she can not do the cleaning because my anxiety is to high and I'm moving around too much. I do not blame her however, even if I do feel that I was treated a bit rudely by her, I blame the other THREE people that I told about my dental anxiety that did nothing about it. I am leaving three stars because the dental hygienist still did what she could do even with me squirming in the chair and I was not charged for it. However, now I am out an appointment that I had to wait nearly three months for and have to make a new appointment with a new dentist office. Overall it was a pretty frustrating experience.


Mario Alchino
2 years ago
Dia Murshed is the best! Overall, Excellent Service. Highly recommend Smile Design Dentistry in Ocoee.


Edward harris
2 years ago
Set an appointment here they gave me a time. they sent me a text with a different time the morning of appointment, called them numerous times no answer or call back then refused to see me or acknowledge that they messed up. Wasted my time


Dale Kravis
2 years ago
Abousolutly a scam!! Took my wife there, was told it would cost 1200.00, then 2000.00 then 3500.00 then 4000.00. Finally when I stepped in and asked was this going to complete everything and would this last , we where told it would last the rest of her life! Well we didn't make a year and a half and she had troubles, but when we confronted them the dentist that did the work no longer worked there and said it was her problem not theirs!! I would never recommend these people, scam artist!!


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