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Johnny Yu
2 years ago
Excellent dental services. No long waiting, no hard sell phone calls. Charges are reasonable. Insurance are honoured.

Johnny Yu
3 years ago
Excellent dental services. No long waiting, no hard sell phone calls. Charges are reasonable. Insurance are honoured.

Re becca
9 years ago
due to my terrible experience from a previous dentist, i made many many and i mean MANY different stops at many different dentist before i finally decided Dr. Chen was it for me. I am not sure what it was, perhaps the fact that he seemed very through about checking my whole mouth or just the sheer fact that i just felt ..comfortable. Initially it was a bit frustrating from going back and forth all the time, but thank goodness i lived reasonably close or Dr. Chen would of had hell to pay. Don't get me wrong there were moments of annoyance or frustration. I mean I am pulling a lot out of my pocket so I expect the job to be done with professionalism and detailed. There were a couple of times where i felt that he could of had made sure with me before he done certain things so I didn't have to keep driving back to the office. Even with what was said and done the end result was great...thus far! I also gotta commend him for somehow pulling me back whenever I am upset about something and making me feel relaxed and that he was on my side and he was going to do whatever it took to make me happy. Note: Bring your jackets and wear warm clothing the office does get ridiculously cold!

Re becca
9 years ago
due to my terrible experience from a previous dentist, i made many many and i mean MANY different stops at many different dentist before i finally decided Dr. Chen was it for me. I am not sure what it was, perhaps the fact that he seemed very through about checking my whole mouth or just the sheer fact that i just felt ..comfortable. Initially it was a bit frustrating from going back and forth all the time, but thank goodness i lived reasonably close or Dr. Chen would of had hell to pay. Don't get me wrong there were moments of annoyance or frustration. I mean I am pulling a lot out of my pocket so I expect the job to be done with professionalism and detailed. There were a couple of times where i felt that he could of had made sure with me before he done certain things so I didn't have to keep driving back to the office. Even with what was said and done the end result was great...thus far! I also gotta commend him for somehow pulling me back whenever I am upset about something and making me feel relaxed and that he was on my side and he was going to do whatever it took to make me happy. Note: Bring your jackets and wear warm clothing the office does get ridiculously cold!

Paul Yeh
14 years ago
I highly recommend Dr. Chen! Compared to my prior dentist at SmileCare, Dr. Chen is extremely honest, and offers a very good evaluation and quotation. One month ago, I went and got my check up at SmileCare (our company recently changed insurance carriers so I had to go to a new dentist). After the initial exam, the dental assistant came in and did a periodontal check on my gums. She stuck the little measurement tool and read out the numbers. Most of the numbers were good, ~3, except for 1 part of the gum where it was #5 (the higher the number, the deeper the pocket, the worst the gum condition.) I asked her that that meant, and she said, "let me show this to the doctor, but it's just 1 tooth area, so you should be fine, let's get you ready for the regular cleaning." She walked out, and came in 5 minutes later with the doctor. He told me that he wouldn't allow her to do a regular cleaning, and that I'll need a "deep cleaning," which is going to cost $250 out of pocket. I was surprised at how it went from $0 to $250 in matter of minutes. So he took the tool, and started doing the periodontal test on my gums again. However, compared to his assistant, he really jammed down the tool onto my gums and caused my gums to bleed. Of course, the numbers were worse. I expressed my unhappiness, and he was very derogatory towards me and his assistant and pretty much told me that I shouldn't complain because I'm not a dentist, so I don't know as much as he does. I walked out of that SmileCare office and vowed to never come back. Fast forward 1 month. I was recommended to Dr. Chen's Skyline Dental by a friend. I went to the practice, and was immediately impressed by the top-of-the-line equipment (compared to the 20 year old equipment that they used at Smile Care). I sat down, and Dr. Chen gave me a very comprehensive oral exam, including periodontal. His hands were quick, accurate, and very painless, unlike the other dentists I had in the past. After the exam, he showed me the results and explained everything to me in detail on his LCD monitor. He then told me that based on my periodontal exam, I do have 1 tooth area that was worse than the rest of the gum. However, instead asking me to pay money out of pocket to do a deep cleaning, he did the regular cleaning for me, and he taught me some ways to take care of that area and if it doesn't improve, then we can consider doing a deep cleaning at the next check up. I appreciate Dr. Chen's honesty. I feel that he is there for the patients, and he views it as a long-term relationship building, and not like SmileCare's dentist who tries to make as much money right now as possible. I also appreciate Dr. Chen taking the time to explain to me what's going on, showing the utmost respect and transparency. I give Dr. Chen 5 out of 5 stars, and recommended him to all of my friends and family.

Paul Yeh
14 years ago
I highly recommend Dr. Chen! Compared to my prior dentist at SmileCare, Dr. Chen is extremely honest, and offers a very good evaluation and quotation. One month ago, I went and got my check up at SmileCare (our company recently changed insurance carriers so I had to go to a new dentist). After the initial exam, the dental assistant came in and did a periodontal check on my gums. She stuck the little measurement tool and read out the numbers. Most of the numbers were good, ~3, except for 1 part of the gum where it was #5 (the higher the number, the deeper the pocket, the worst the gum condition.) I asked her that that meant, and she said, "let me show this to the doctor, but it's just 1 tooth area, so you should be fine, let's get you ready for the regular cleaning." She walked out, and came in 5 minutes later with the doctor. He told me that he wouldn't allow her to do a regular cleaning, and that I'll need a "deep cleaning," which is going to cost $250 out of pocket. I was surprised at how it went from $0 to $250 in matter of minutes. So he took the tool, and started doing the periodontal test on my gums again. However, compared to his assistant, he really jammed down the tool onto my gums and caused my gums to bleed. Of course, the numbers were worse. I expressed my unhappiness, and he was very derogatory towards me and his assistant and pretty much told me that I shouldn't complain because I'm not a dentist, so I don't know as much as he does. I walked out of that SmileCare office and vowed to never come back. Fast forward 1 month. I was recommended to Dr. Chen's Skyline Dental by a friend. I went to the practice, and was immediately impressed by the top-of-the-line equipment (compared to the 20 year old equipment that they used at Smile Care). I sat down, and Dr. Chen gave me a very comprehensive oral exam, including periodontal. His hands were quick, accurate, and very painless, unlike the other dentists I had in the past. After the exam, he showed me the results and explained everything to me in detail on his LCD monitor. He then told me that based on my periodontal exam, I do have 1 tooth area that was worse than the rest of the gum. However, instead asking me to pay money out of pocket to do a deep cleaning, he did the regular cleaning for me, and he taught me some ways to take care of that area and if it doesn't improve, then we can consider doing a deep cleaning at the next check up. I appreciate Dr. Chen's honesty. I feel that he is there for the patients, and he views it as a long-term relationship building, and not like SmileCare's dentist who tries to make as much money right now as possible. I also appreciate Dr. Chen taking the time to explain to me what's going on, showing the utmost respect and transparency. I give Dr. Chen 5 out of 5 stars, and recommended him to all of my friends and family.