I had an absolutely exceptional experience with Dr. Diego and his team. His team stayed late on a Friday night to take care of my root canal. Ultimately, great technical skills are most important, Dr.Diego clearly has exceptional technical skills but he has equally strong customer service; it was an absolutely exceptional experience, Dr. Diego kept me informed through the procedure and he was meticulous to make sure his work was perfect. When finished...on a Friday night, he still took time to carefully explain exactly how the procedure went allowing me to completely understand my root canal. I cannot stress enough how impressed I was with Dr. Diego and his team. If you need a root canal, this is is the doctor to see. I left his office at 7:15 PM on a Friday night, 9:00 AM the next morning I was in the gym working out with no pain at all. Our community is lucky to have Dr. Diego, I encourage everyone in our community to support this kind and highly skilled doctor.
Dr. Diego Andrade was recommended by my dentist. I was able to be seen the same day and had my root canal the following day. My comfort was always his first concern. He took a lot of time to explain the procedure to me. I've not had any pain since the procedure. I highly recommend him.
Some time ago I had a toothache and it was necessary to do root canal treatment. I was attended by Drs. Diego and Tatiana who, together with their team, attended me with great professionalism and attention. Now I needed to have treated two teeth with root canal problems but they were in Winchester, Va. I had no doubt. I drove from Austin, Tx because I trust them. They treated the two root canal on the same day and I'm happy to recommend Dr. Diego and Dr. Tatiana as great endodontists.
My husband told me that this doctor was great but I found that out for myself today. The office fit me in for an emergency root canal due to pain. The procedure took less than 1 hour and was completely pain free. The injections nor the procedure gave me any pain.. I have had many root canals in my life time but he was by far the best.
I had to go to him today (Sep 01, 2017) due to I was up with a severe toothache and had no idea what was going on. First went to my regular dentist and she referred me to him. Very knowledgeable and explained everything he was going to do which helped me to rest as I was scared. Great Dentist would highly recommend.
I would highly recommend Dr. Andrade. I had a root canal today (Jun 22, 2017) and was very anxious about the procedure. He was kind and very skillful. He made sure that I had no pain and very little discomfort. Thank you Dr. Andrade for making this experience a good one. I would highly recommend him, excellent dentist and has a great educational background.
Your tooth consists of two main parts: the crown, which is that part of the tooth above the gum and visible in your mouth; and the root or roots, which is that part of the tooth that lies beneath the gum and is surrounded by bone.
Inside each root is a channel that runs the length of the tooth. This channel is the root canal and contains the pulp (nerves, blood vessels, and soft tissue), which is often referred to as the nerve of the tooth. The pulp may be irreversibly damaged by bacteria associated with decay, very deep restorations, fractures, trauma, or periodontal disease. In order to preserve a tooth in which this has occurred, it is necessary to remove the diseased pulp tissue.
This procedure is known asendodontic therapy. Since endodontic therapy is concerned with removing only the pulp from the root canal, the root will continue to function normally because the supporting tissues remain intact. It is advisable to remove the injured pulp because it may become infected or act as an irritant to the tissues surrounding the tooth.
Dr. Tatiana Oliveira and Dr. Diego Barreto Andrade are married since 2009. They graduated at Columbia University College of Dental Medicine Endodontic program were They also served as Faculty of the Division of Endodontics. They have published multiple articles on topics associated with endodontics and have been lecturing nationally and internationally on a variety of endodontic related topics, also presenting their research at numerous conferences. They are members of the American Dental Association, American Association of Endodontists, Virginia Dental Association and the International Association of Dental Research. They received several awards and are also endodontic advocate and key opinion leaders for Dentsply Sirona (the leading company in endodontic product development). Both doctors have passion to serve with a long history to travel around the world sharing the gospel and providing dental care for the underserved population. They recently were blessed with their first child baby Nathan and They also have their little daughter Lulu, the Yorkie.
Lulu is our offices dental therapy dog. Lulu is a 3 years old 4lbs Yorkshire Terrier. Lulus job is to make people comfortable reducing their anxiety and stress. According to the ADA Center for Professional Success, a National Institutes for Health study has found that being in the presence of a companion animal is associated with improvements in mental, social and physiologic health status.
Because of their ability to reduce anxiety and stress, along with comforting people, therapy dogs are used in various health care settings such as hospitals, nursing homes and dental practices. According to the American Kennel Club, significant advances in the field of animal assisted therapy and the use of therapy dogs have been made since the 1980s. Organized therapy dog groups provide educational material to volunteers, they screen both volunteers and dogs, and they provide liability insurance for when the dog and handler are volunteering in a therapy setting.
Reviews
Rating 4.6 out of 5 based on 39 reviews
Sort by
newest oldest highest lowestKatrin F.
2 years ago
This doctor is wonderful! Stuff too, don't mind coming back at all:))
Robin S
2 years ago
First time going to a dentist in quite awhile, and I was referred to Dr. Diego for a root canal and build up. His office was out of network with my insurance, but his front office staff did everything they could to make sure I got a good quote for services. Dr. Diego is a great guy. He has a nice soft spoken and calming demeanor, and he explains in detail everything that he's going to do. I was also offered nitrous for my visit which was very helpful in keeping me calm. I'm very happy with his work on the root canal. I would absolutely go back and feel comfortable recommending his office to others.
Brad Flood
2 years ago
If you need a root canal, Dr. Diego is the best!
Daniel Scott
2 years ago
Very satisfied from beginning to end. Dr. Diego was very thorough and transparent through the entire procedure. Great job!
Bonnie Robertson
2 years ago
My exerience with Shenandoah Endodontics was wonderful. the staff were so helpful. Everyone was kind and supportive. I am typically nervous and have never had a root canal. Dr. Diego was an excellent provider. I would recommend him to anyone who had never had a root canal before. He was very patient and explained the procedure with care and professionalism. A wonderful experience!
Robert Neilson
2 years ago
Everyone at Shenandoah Endodontics has been great. They made getting a root canal as easy as possible for me. From my first call to their office, scheduling, paperwork, preliminary visit, and actual procedure... they were as professional, polite, and helpful as I could ever ask for.
Carla Ostrand
2 years ago
Dr. Diego was competant, professional, and took time to explain what was happening to me and why. He listened attentively and answered all my questions without rushing me nor being distracted. His staff was the same, caring and professional. It was a wonderful experience and would highly recommend him.
Leslie Albright
2 years ago
I wanted to take a moment to thank Dr. Diego and ALL the staff members at Shenandoah Endodontics for taking care of our son today. Your compassion and willingness to help him meant a lot. I don't recall ever seeing this kind of exceptional care given at any Dr. office until today. THANK YOU!
Jonathan Albright
2 years ago
Thank you so much dr. Diego
Luciene Santos Bjelland
2 years ago
I highly recommend Dr. Diego Andrade and Dr. Tatiana Oliveira for endodontic work. They have a very qualified team that will make the experience of having a root canal go very smoothly with minimal pain. It was my first time and I was really nervous about the whole process, but they are very knowledgeable, have great equipment and are up date with the technology and techniques. They walked me through it, explaining in a very accessible language, every step of the way in detail, until I had no doubts. My follow up was also great, as they showed me how I had healed, comparing images. If anyone needs a root canal, I highly recommend Shenandoah Endodontics! They are excellent!
Nathan Scott
2 years ago
Dr. Diego is great. He is intelligent, well spoken and transparent with his work/treatment.
Mandy Gibbs
2 years ago
Dr Diego and staff here are excellent. I expected a root canal to be a horrifying experience, but they made it as pleasant as it is possible to make such a procedure! Dr was extremely sensitive to patient needs, excellent bedside manner. Explained everything thoroughly, took my questions seriously, reassured constantly, and verified my pain/comfort level (no pain!) throughout the pre-op, procedure, and post-op periods. Staff were calm and helpful with payment/insurance, paperwork, and making the procedure easy and painless. Everyone here is competent and experienced. They will be my first choice if I need these services again!
Karlie Golmon
2 years ago
Dr. Diego and his team are the BEST, just exceptional! Alex, Larissa and Dr. Diego were so welcoming and pleasant from the very first call to my last follow up appointment. I was terrified to get a root canal and I needed more than one, and there was no hiding my fear. All three of them are so personable, friendly and professional. I felt that each of them went out of their way to explain the process and the cost proactively. During the procedure Dr. Diego explained what he was doing every step of the way which made me more comfortable. Throughout the procedure both Larissa and Dr. Diego made sure I was comfortable and pain free. I felt nothing throughout the procedures and no discomfort afterwards. I HIGHLY recommend Dr. Diego and his team.
morgan harbo
2 years ago
Back story: I have EXTREME dental anxiety and literally have panic attacks before a dental appointment. With that being said, I will get to the point. I am 28 and I had a my first ever root canal done by Dr. Diego and it was the most calming, peaceful, quick and comforting dental procedure I have ever had. Who says that about a root canal?! I know it sounds crazy, but it's true. I initially called almost in tears because I was so overwhelmed with the fear of pain and the possible cost, and Alex answered and talked me through everything. I called roughly 6 offices, and Alex was the kindest, most patient and cheerful person I spoke with. She answered all of my questions, made sure I was comfortable with the process, and kept me informed every step of the way. The office is COVID safe and every one was spaced, masked and happy. Marissa was Dr. Diego's dental assistant and she was professional, super quick and caring. My headphones died right before the procedure and I slighlty panicked, but once Dr. Diego showed me XRAY of the before, explained the process and started... I was shockingly calm. I even checked my fitbit to make sure my heart wasn't racing, but a cool 86. The procedure was quick and painless. I felt extremely confident that the communication between marissa and Dr. Diego was SEAMLESS. Before I knew it, we were done and Dr. Diego showed me the before and after. I will be HIGHLY RECOMMENDING this office from now on.
Brandon Schroyer
2 years ago
I went in as about as nervous as you can get for a root canal! I'll ever heard are horror stories about root canals. Dr. Diego is as good as It gets. He was Very informative on the details of the process, what you will feel and what you won't feel and what he has to do to complete the job. Very spot on. I'm glad Dr Tolley recommended Dr Diego. If you are in need of anything regarding root canals. Dr Diego is your man!! He is also very easy to talk to and work with!
morgan harbo
3 years ago
Back story: I have EXTREME dental anxiety and literally have panic attacks before a dental appointment. With that being said, I will get to the point. I am 28 and I had a my first ever root canal done by Dr. Diego and it was the most calming, peaceful, quick and comforting dental procedure I have ever had. Who says that about a root canal?! I know it sounds crazy, but it's true. I initially called almost in tears because I was so overwhelmed with the fear of pain and the possible cost, and Alex answered and talked me through everything. I called roughly 6 offices, and Alex was the kindest, most patient and cheerful person I spoke with. She answered all of my questions, made sure I was comfortable with the process, and kept me informed every step of the way. The office is COVID safe and every one was spaced, masked and happy. Marissa was Dr. Diego's dental assistant and she was professional, super quick and caring. My headphones died right before the procedure and I slighlty panicked, but once Dr. Diego showed me XRAY of the before, explained the process and started... I was shockingly calm. I even checked my fitbit to make sure my heart wasn't racing, but a cool 86. The procedure was quick and painless. I felt extremely confident that the communication between marissa and Dr. Diego was SEAMLESS. Before I knew it, we were done and Dr. Diego showed me the before and after. I will be HIGHLY RECOMMENDING this office from now on.
Tricia Juergens
3 years ago
Dr. Diego and his staff are incredible. The care was exceptional and Dr. Diego is very kind and explained everything in detail. I highly recommend Shenandoah Endodontics.
Brandon Schroyer
3 years ago
I went in as about as nervous as you can get for a root canal! I'll ever heard are horror stories about root canals. Dr. Diego is as good as It gets. He was Very informative on the details of the process, what you will feel and what you won't feel and what he has to do to complete the job. Very spot on. I'm glad Dr Tolley recommended Dr Diego. If you are in need of anything regarding root canals. Dr Diego is your man!! He is also very easy to talk to and work with!
Randy C.
3 years ago
DO NOT go here. They will overcharge and take scans that aren't needed for an initial diagnosis, nor will they tell you there is a cost. Was told $xxx was the "maximum" amount for an exam that took 10 minutes. They charged me the equivalent of $1500+/hr for a recommendation... Got similar scans elsewhere that were complimentary.. I felt like I was a COVID relief fund more than a client.. Would not recommend. Also, when you post your billing legal disclosure in a review rebuttal, you are only admitting to taking advantage of that individual through legal means and loopholes. This practice will take advantage of your problems and use legal ease to justify their overbilling.
Karlie Golmon
3 years ago
Dr. Diego and his team are the BEST, just exceptional! Alex, Larissa and Dr. Diego were so welcoming and pleasant from the very first call to my last follow up appointment. I was terrified to get a root canal and I needed more than one, and there was no hiding my fear. All three of them are so personable, friendly and professional. I felt that each of them went out of their way to explain the process and the cost proactively. During the procedure Dr. Diego explained what he was doing every step of the way which made me more comfortable. Throughout the procedure both Larissa and Dr. Diego made sure I was comfortable and pain free. I felt nothing throughout the procedures and no discomfort afterwards. I HIGHLY recommend Dr. Diego and his team.
Load more