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Alyssa Nichelson
a year ago
I waited months for my appointment, and when it was finally time for my appointment, they canceled it the same day. Also can't even reschedule an appointment. They said they would call me.. they don't even take your number down. Tried to reschedule with a different dentist and they will not let you.. just ridiculous! It shouldn't be this hard to get in. I just want a healthy smile...

J S
a year ago
I wish I could give zero stars .At this point both Carbondale and Marion shawnee dental need to be shut down. Very poor dental services.

None
2 years ago
If you really like chaos go to Shawnee Dental.......Their office is a joke........They will cancel your appointment while you are driving to their office......They will call you and give you a new appointment then turn around and cancel it again and again and again and again.......soon there will be no dentist working there because no dentist needs chaos and neither do I.

Heather S
2 years ago
7:40 and phones are still off and can't get through. Can never get an appointment, hasn't accepted adult patients in god knows how long, rude and just plain awful. Don't recommend.

Mariah Cornell
2 years ago
Been trying to get in all year and still not accepting patients. The only place that accepts medical card around here. What a joke

Zachary Buchman
2 years ago
They are to really care and are just really hard to get anything done fast appointments set months away....so guess that's a good thing for them not so much us the little people.

Gretchen Hill
2 years ago
Tryed getting my husband in for a month they say they have no openings I explained he is a heart patient tooth is really loose and in major pain yet I get the run around everytime

LanPhu0ng
3 years ago
Called about two months ago to inquire about an appointment for my 2 year old daughter. They said they weren't taking any appointments due to COVID. I would have to call the day of for an appointment. Which is perfectly fine! This morning I called for an appointment and they said they were booked until December. Receptionist spoke in a very degrading tone to me telling me that they were booked until December because they've been closed for so long DUH! But why tell me that I can't book a future appointment but have to book day of and then tell me they are booked for two months out when I call day of? So which is it?

Gretchen Hill
3 years ago
Tryed getting my husband in for a month they say they have no openings I explained he is a heart patient tooth is really loose and in major pain yet I get the run around everytime

Cassie Conaway
3 years ago
Definitely dont recommend going here. The receptionist I spoke with was VERY rude anytime I called and the dentists that work there are rude as well and dont have good bed-side manner.

LanPhu0ng
3 years ago
Called about two months ago to inquire about an appointment for my 2 year old daughter. They said they weren't taking any appointments due to COVID. I would have to call the day of for an appointment. Which is perfectly fine! This morning I called for an appointment and they said they were booked until December. Receptionist spoke in a very degrading tone to me telling me that they were booked until December because they've been closed for so long DUH! But why tell me that I can't book a future appointment but have to book day of and then tell me they are booked for two months out when I call day of? So which is it?

Angie Frank
4 years ago
Denieese is the worst, most rude , receptionist I've ever spoke to. My bridge broke while visiting southern Illinois..asked her for recommendations on local services, not being from the area, she was the most rude and uneducated sounding person. If you can get past that, who knows if their service is good.

Cassie Conaway
4 years ago
Definitely dont recommend going here. The receptionist I spoke with was VERY rude anytime I called and the dentists that work there are rude as well and dont have good bed-side manner.

Nancy Slaton
4 years ago
They are awesome my Emma wasnt scared and they were nice let me be back there with her the Dr she has is awesome and he even included my 5 yr old who has Down Syndrome and even took him on as a patient and Easton loved him too absolute best experience ive ever had with children and a dentist excellent

Angie Frank
4 years ago
Denieese is the worst, most rude , receptionist I've ever spoke to. My bridge broke while visiting southern Illinois..asked her for recommendations on local services, not being from the area, she was the most rude and uneducated sounding person. If you can get past that, who knows if their service is good.

Nancy Slaton
4 years ago
They are awesome my Emma wasnt scared and they were nice let me be back there with her the Dr she has is awesome and he even included my 5 yr old who has Down Syndrome and even took him on as a patient and Easton loved him too absolute best experience ive ever had with children and a dentist excellent

George O'Neill
5 years ago
My wife and I have seen Dr Jacob and Hygienist at Shawnee for many years. They are excellent. The specialist they have recommended to us have also been very good. The staff have always been courteous and go out of there way to be accommodating for future appointments. They are friendly and have a pediatric dentist who sees very young kids which makes it oriented toward the whole family. Highly recommend.

George O'Neill
5 years ago
My wife and I have seen Dr Jacob and Hygienist at Shawnee for many years. They are excellent. The specialist they have recommended to us have also been very good. The staff have always been courteous and go out of there way to be accommodating for future appointments. They are friendly and have a pediatric dentist who sees very young kids which makes it oriented toward the whole family. Highly recommend.

James Mcclure
5 years ago
They done a great job on my wife

James Mcclure
6 years ago
They done a great job on my wife