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Quincy Caesar
2 years ago
The worst dentist in the whole Brooklyn

Sheri
2 years ago
Never in my life have I've been treated so badly by any Dentist or Dr's office as I have when I visited Dr. Kirzher's (Serenity Dental) office. First, their waiting area is extremely small (my bathroom is larger) there was no ventilation, most patients in waiting area were not wearing masks when there are signs stating masks required, so it was extremely stuffy and difficult to breathe. The office manager Myrna or Myra who was having a difficult time with a patient by the reception desk obviously took her frustrations out on me, because by the time I stepped up to the reception desk, you can tell she was annoyed. I politely stated my name and appointment time and was told to have a seat. I politely explained that since their small waiting room had many people seated, and there was no ventilation, I asked if she could open the door or put on the air for circulation and I was rudely told "NO" to both requests, I kept my composure which was not easy and stated okay, then I'll wait outside and asked how long my wait was. She rudely said "I don't know maybe 45 minutes to an hour". I said excuse me, and asked why such a long wait. Her response was "Let me print up your x-rays, you need to go somewhere else". THE AUDACITY of this extremely RUDE, insensitive person to state such a thing, after I was just approved for dental work, and some dental work was started. I became so infuriated and told her "It would've been nice if I was given a courtesy call letting me know they're running an hour behind and given the option to wait or reschedule, or AT LEAST apologized to for any delays when I arrived. All I received was ATTITUDE from a very rude office manager. On the other hand, I guess they did me a favor, because I found that their rooms should have been much cleaner. I was in one room and after seeing dried blood and who knows what stuck to the pull-out table they put their tool on for the Doctor to use, I asked if they could clean it because it literally made me nauseous. I was then moved to another room. Waited approx 45 minutes in the chair to get X-rays which was unacceptable, so they certainly don't give a damn about how long they keep you waiting there. As for Dr. Kirzhner... he was a nice Dentist, who filled a cavity and I appreciated the pain-free experience, but he shouldn't allow his staff to speak to anyone as she spoke to me, and he should oversee the waiting time as well as the cleanliness of their rooms. As for the office manager Myra or Myrna... you should find another line of work, opposed to dealing with the public and/or patients because your attitude is horrible and unacceptable!

EXCLUSIVE AUTO BOUTIQUE
2 years ago
For the past two decades I have been going to my dentist in midtown Manhattan, and decided to try a dentist in my neighborhood. I was actually recommended by my mother to Serenity Dental. My experience was very disappointing. I was willing to overlook the not so clean conditions in exchange for a pleasant interaction. However, The doctor wasted no time in telling me that I was making his job a lot harder. This made me feel very uncomfortable. If you are looking for an establishment where you will be treated with respect as well as feel valued, this is not the dentist for you. As a fellow business owner, I am confused and appalled on how businesses can treat clients like this without regard.

ALECIA DALEY
2 years ago
My wait was long, but I was satisfied with my service

ALECIA DALEY
3 years ago
My wait was long, but I was satisfied with my service

Sergii Znak
3 years ago
I'm Serenity Laser Dental patient for over a 5 years, stuff is always very friendly, specially front desk girl was very helpful with explaining about my plan coverage and treatment information, doctor is very experienced and knowledgeable, over 30 years in this business, never fill any pain during the treatment!! Highly recommend to everyone!!

migdalia mojica
3 years ago
Dr. Kirzhner is a God sent. He has been treating me for TMJ since 12/19. And when I tell you that I feel so much better after his jaw adjustment. I would definitely recommend him. Your life would different after seeing him. He and his staff are very professional.

Aglaelle Nicolas
3 years ago
Was recommended by a friend ! Went in for a filling today..So far so good ! This Doc knows what he is doing ! He gives great suggestions and advice personalized to you and your current situation !

Jannett A. Glow Bykov
3 years ago
At an early age I was traumatized by a dentist I have been avoiding dentist all of my life. This not only cause damage my teeth but my self-esteem as well. And with cavities came infection then my face was swollen. The doctor and his staff helped me they were quick so quick and so understanding with my nervousness and fear they help me so much I want them to know that I appreciate their time energy and kindness Sincerely Jannett Bykov

Ryan L
3 years ago
Very nice staff and doctor was great

migdalia mojica
4 years ago
Dr. Kirzhner is a God sent. He has been treating me for TMJ since 12/19. And when I tell you that I feel so much better after his jaw adjustment. I would definitely recommend him. Your life would different after seeing him. He and his staff are very professional.

Aglaelle Nicolas
4 years ago
Was recommended by a friend ! Went in for a filling today..So far so good ! This Doc knows what he is doing ! He gives great suggestions and advice personalized to you and your current situation !

Sergii Znak
4 years ago
I'm Serenity Laser Dental patient for over a 5 years, stuff is always very friendly, specially front desk girl was very helpful with explaining about my plan coverage and treatment information, doctor is very experienced and knowledgeable, over 30 years in this business, never fill any pain during the treatment!! Highly recommend to everyone!!

Jannett A. Glow Bykov
4 years ago
At an early age I was traumatized by a dentist I have been avoiding dentist all of my life. This not only cause damage my teeth but my self-esteem as well. And with cavities came infection then my face was swollen. The doctor and his staff helped me they were quick so quick and so understanding with my nervousness and fear they help me so much I want them to know that I appreciate their time energy and kindness Sincerely Jannett Bykov

Ryan L
4 years ago
Very nice staff and doctor was great

Ashonti Simmons
4 years ago
This is the WORST dentist I've been to the dentist convinced me to take out my mercury fillings and didn't correctly fill in one out of three of them I went back a second time for it to be fixed and again it wasn't fixed properly because today I visited for the THIRD TIME about the same exact tooth however I was in excrutiating pain, I woke up with a swollen face, it hurts to brush my teeth, i can't eat properly because I can barely bite down, and when I got to the office the dentist tried to blame ME FOR HIS MISTAKE raise his voice at ME and told me I needed to find a new dentist if I wasn't going to go along with what he said and pay for a root canal that I KNOW I DON'T NEED, also told me I waited too long as if I can predict when my pain comes. I've never had a filling that hurt like this before ever in my life or a dentist that's this careless. Not only did he mess up my filling but he also trie to con me into spending a bunch of money telling me I had 14 cavities when in fact I did not I even asked if he could show me and all he did was point randomly at the computer screen and prior to going to this dentist I had an X-ray done on my mouth and it didn't show that I had 14 cavities AT ALL!!! & he even drilled a small hole in the back of my tooth, my sister also came to this dentist office and said he did the same to her by drilling a hole in one of her back tooths and braking another causing her to have to get a root canal

Ashonti Simmons
5 years ago
This is the WORST dentist I've been to the dentist convinced me to take out my mercury fillings and didn't correctly fill in one out of three of them I went back a second time for it to be fixed and again it wasn't fixed properly because today I visited for the THIRD TIME about the same exact tooth however I was in excrutiating pain, I woke up with a swollen face, it hurts to brush my teeth, i can't eat properly because I can barely bite down, and when I got to the office the dentist tried to blame ME FOR HIS MISTAKE raise his voice at ME and told me I needed to find a new dentist if I wasn't going to go along with what he said and pay for a root canal that I KNOW I DON'T NEED, also told me I waited too long as if I can predict when my pain comes. I've never had a filling that hurt like this before ever in my life or a dentist that's this careless. Not only did he mess up my filling but he also trie to con me into spending a bunch of money telling me I had 14 cavities when in fact I did not I even asked if he could show me and all he did was point randomly at the computer screen and prior to going to this dentist I had an X-ray done on my mouth and it didn't show that I had 14 cavities AT ALL!!! & he even drilled a small hole in the back of my tooth, my sister also came to this dentist office and said he did the same to her by drilling a hole in one of her back tooths and braking another causing her to have to get a root canal

Yehudah Toiv
5 years ago
Unfortunately this dentist is a liar a butcher and a crook! Stay far away

Diamond Lipscombe
5 years ago
but take very long

Alina Selinsky
5 years ago
A true dedicated professional dentist which I have had excellent results with over the years. Works well with your budget and insurance coverage. Does not try to sell you procedures which may be costly and unnecessary.