Sage Dental of Waterford Lakes

Sage Dental of Waterford Lakes - General dentist in Orlando, FL
688 N Alafaya Trail Suite 107, Orlando, FL 32828
Closed today
Opens tomorrow at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
SaturdayClosed

Reviews

Rating 3.9 out of 5 based on 395 reviews

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Hector Ruiz
a year ago
(Translated by Google) They gave me the release and no termination. The implants came out on the 3rd day. I'll have to go to another place to fix what they did to me. Very expensive for how they do things. (Original) Me dieron El release y no termination.los implantes se me saliero Al 3 dia.tendre que ir otro Lugar a que me arreglen lo que me hicieron.muy caro para como hacen las cosas.


Alejandra Noriega
a year ago
(Translated by Google) When I got to my appointment they charged me money that they hadn't told me I had to pay, I think it's disrespectful that they tell me a lie at the reception of this site when I asked if I had to pay for the work that they were going to do for my next appointment. and they told me that I didn't have to pay anything When I got to my appointment they charged me money that they hadn't told me I had to pay, I think it's disrespectful that they tell me a lie at the reception of this site when I asked if I had to pay and they told me that I did not have to pay anything (Original) Cuando llegue a mi cita me cobraron un dinero que no me habian dicho que tenia que pagar me parece una falta de respeto que me digan mentira en la recepcion de este sitio cuando yo pregunte si por el trabajo que me iban hacer siguiente cita tenia que pagar y ellos me dijeron que no tenia que pagar nada When I got to my appointment they charged me money that they hadn't told me I had to pay, I think it's disrespectful that they tell me a lie at the reception of this site when I asked if I had to pay and they told me that I did not have to pay anything


Roselyn Sanchez
a year ago
Employees and doctor are very kind, but services are very expensive.


Dayma Nieblas
a year ago
I made an appointment for my daughter i gave all information of insurance and she needed a complete exam and they was pointing fingers on who removed her the one lady was rude as hell i will never go there again my daughter missed school and was not givin an excuse letter ... i will continue to go the dentist at greensburg that i take my other daughters very bad customer service very bad experience now my daughter has to continue in pain till her appointment at the other place thank you for no service today 10/10/22 had an appt at 11am so the dentist assistant that was there was the rude one and horrible customer service i wilm be calling hr


James LaFogg
a year ago
Sage Dental has been great, the dental work has been very professional. The office personnel has dealt with all my questions and worked well with my insurance company. Thanks to all at Sage Dental !


Ghansham Persaud
a year ago
The doctors are ok. I was made to wait 1.5 hours because they were short staffed the procedure took less than 10 minutes. They send bills that doesn't resemble the treatment. When you questioned them -the response is the bill came from 'Corporate '... really astonishing listening to the representative on the phone referencing items on a bill you can't see. It would appear the 'corporate office' is sending bills based what the local office tell them.. Waiting on a "corrected bill" -will assess that later.


Nancy Agosto
2 years ago
DO NOT GO HERE FOR ORTHODONTIC CARE. I suffered at the hands of 5 orthodontists at this location over the course of two years and have received nothing but permanent damage to my teeth. I'm now disputing for a refund and was not even offered 50% of what I paid after I was told I'd receive a full refund. Not only that but I received 7 consultations resulting in over $5000 of dental and orthodontic work that I will have to pay and sustain for two more years to repair what has been done to me at this office. This place took my highly obtainable dream of a perfect smile and gave me a nightmare and permanent tooth pain as well as jaw damage in return. I cannot voice the disgust and stress that this has caused me. I cannot believe that this is considered professional and I pray that this review saves others from making the same mistake I've made in choosing this office for my orthodontic care.


Gary Washington
2 years ago
Kept messing up my teeth. Now its worst off.


Michael Donlon
2 years ago
Showed an hour early to a boatload of paperwork. Then to be charged for X-ray before even knowing my name and to have an appointment just to wait over 30 min no good for someone who doesn't want to go in the first place


Judith Segarra
2 years ago
(Translated by Google) It is a clean dental center with a complete and professional staff. (Original) Es un centro dental limpio y de un personal completo y profesional.


Miriam Villamar
2 years ago
Great location and good customer service, every dental service in one place. Prices are ok with insurance coverage. Very professional service.


Kevin Ryan
2 years ago
Excellent service. Timely appointment. Effective insurance filing for quick response. Clear explanation of procedures. Skilled denistry. Highly recommended.


Julieanne Pritchett
2 years ago
Great dentist, great hygienist but the office staff was rude & very impatient. A little disappointing.


Federico Rivas
2 years ago
The office facility is decent. The staff is not willing to help you if you have questions and make you feel like you are being rude to them for asking. Some people speak spanish but then tell patients they don't. Expect to not get the coverage that your insurance tells you at this place. They charge you for things you don't need. For example: the paper you sign says "antimicrobial" and they say "that is the anesthesia you need for pain". Doesn't make any sense and you feel like you are being scammed. Please find a better place, you don't deserve the struggle of doing them the favor to get treatment here. Best day for everyone!


Douglas Faatiliga
2 years ago
Absolutely the worse in Orlando PERIOD! I had to go another dentist spot and they got the Job done!! I'm still making payments over there messed up service! Crooks!


Maria Galvez
2 years ago
Very nice and professional people


Johmar Velez
2 years ago
I got a Root Canal on 7/8/2022 at 11am with Alvi, at first I was nervous. But he handle it professionally and was educative during the process. I'm beyond satisfied, no pain/discomfort after procedure. His assistant was very professional as well and she was very sweet during the procedure, which helped me to calm down. Strongly recommended!


Llycel Alonzo
2 years ago
I don't like to write reviews, but this one is necessary. I've never seen anything like this before. Horrible customer service, staff needs training, not everyone on the same page. They do not know their own policies, One person says one thing and the other person says something else. Sage Dental at Waterford Lakes is a disaster. If you have a choice or choices, DO NOT use their services.


Solamon B Wisdom
2 years ago
This place plays tricks on your. They say they accept all dental Insurance and discount plans. Ultimately you have to pay the full charges. When you sign the plan agreement original charges are 100 times more than average dental charges. Then they discount 60% from your bill. After the 60% discount charges are higher than normal denptal office. Sage Dental advices to get dental insurance from Humana. It is not dental insurance but discount plan. Once you sign the service agreement they take the Humana Dental plan and reduce the amount from the bill. Sage charge you the amount after insurance deduction. Once you receive the service, you pay the amount in the agreement. After few weeks you will start to receive bills. When you enquire with Sage, they have a premeditated answer that insurance did not pay insurance part of responsibility and patient will have to pay by you.The insurance part of the payment. This has happened to many many people. Once you call the Humana , they will say that Humana has an agreement with Sage Dental to grant specific discounts to Humana Dental plans. Ultimately we came to know that to get the clients to their hands they show an insurance coverage having the premeditated plan to trick the patients. Sage has legal people so they think they can get away from these kinds of frauds always. Actually the discount should originated from Sage Dental. In their statements they mentions the regular 60% discount offered for all customers. Later if you ask where it's my insurance discount and coverage they will tell there is a column for discount . They play many tricks on people and they do not have regular staff continually. Every month a new manager and a new staff. They do not response to the agreements and promises made by the previous staff. Be careful of this place. They sent my out standing insurance payment to collection without consulting me. They have no mercy. They act very violent when it come to the collection unlawful fee. Try avoid this place. What they promis never honored. Number one tricksters.


cheryl macleod
2 years ago
Dr Martinez is a one of a kind dentist. Every time I have an appointment he makes sure he comes over to say hello even if I am not scheduled to see him. Very honest with my dental care. Also very sensitive to my white knuckle visits. The office staff is also very friendly and helpful. If you are looking for a good dentist ...this is the place...


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