From Cordova: Head South on Germantown Parkway. Turn right onto Poplar. Turn left onto West Street. Saddle Creek Orthodontics is located on the left-hand side in Shoemaker Commons (past Back Yard Burgers, before the train tracks).
From East Memphis/Germantown: Head East on Poplar. Turn left onto S Houston Levee Rd (the intersection with Huey's and Landers Ford). Saddle Creek Orthodontics is located on the right-hand side next to Children's Dental Center (directly past and in front of Lifetime Fitness).
From Collierville: Head West on Poplar. Turn right onto S Houston Levee Rd. Saddle Creek Orthodontics is located on the right-hand side next to Children's Dental Center (in front of Lifetime Fitness).
Growing up in Jonesboro, Arkansas, with a father who worked in plant genetics and a mother who taught high school Speech and English, Dr. Kyle Fagala was raised with an appreciation for both science and language.From a young age, Dr. Fagala wanted to be a doctor. His foremost hobby of playing the drums directed his focus to dentistry, a profession that combined hand skills with helping people.
Dr. Fagala spent 4 years studying Biology at Harding University, a Christian college in Searcy, AR. At Harding, he achieved a perfect 4.0 GPA and graduated summa cum laude with a Bachelor of Science in Biology.It was there that he met his wife Anna, a former missionary kid from Moscow, Russia.The two were married in 2006 and moved to Memphis, Tennessee, where Dr. Kyle began dental school.
It was in dental school at the University of Tennessee that Dr. Fagala developed an interest in orthodontics. Having never needed braces as a child, it was a relatively unknown profession to him. However, his several years experience as a youth intern, volunteer and teacher for youth groups lent itself well to working with teenagers.Combining this with his appreciation for the beauty of natural and healthy teeth plus his borderline obsessive attention to detail, orthodontics seemed a perfect match.
Dr. Fagala was accepted in 2010 as one of four residents into the University of Tennessee Department of Orthodontics, a prestigious full-time, 3-year program in Memphis, TN, known for its intensive clinical training and for being the oldest orthodontic school in the South. Dr. Fagala graduated in May of 2013 with a certificate in orthodontics and a master's degree in Dental Science for his thesis on three-dimensional imaging of the airway.
Dr. Fagala is a Board Certified Orthodontist, a designation held by only 30% of orthodontists. Dr. Fagala is also the course director and lecturer of Development of the Occlusion, a class for 1st year dental students at the University of Tennessee Health Science Center. Further, he is considered an expert on the topic of orthodontic social media and digital marketing, lecturing regularly on the topic to large audiences of orthodontists, and even hosting his own web series The Digital Orthodontist. In 2016, Dr. Fagala became a speaker and Key Opinion Leader for 3M Oral Care, a global leader in orthodontic technology, innovation, and research. He is also a Key Opinion Leader for Komet Burs.
Dr. Fagala and his wife Anna opened Saddle Creek Orthodontics in Germantown in the summer of 2013. Their second orthodontic practice, located in Collierville, opened in May of 2016. Dr. Kyle Fagala, his wife Anna, and their four children Charlie, Libby, George, and Lucy live in Germantown and attend Highland Church of Christ in Cordova.
Reviews
Rating 4.9 out of 5 based on 173 reviews
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newest oldest highest lowestKatrina Harris
a year ago
I'm so thankful that I was referred to this WONDERFUL office!! The ENTIRE staff is just AWESOME!! I have received some OUTSTANDING SERVICE from the first time I entered the office! I want to extend my GRATITUDE to just a great team!! Keep up the GREAT work! AWESOME JOB Dr. Kyle & Dr. John!!!!!
Shanee Dotson
a year ago
My son has had an awesome, friendly experience with the Germantown office. They were very flexible and knowledgeable. I would recommend this office to anyone!
Britt Reagin
a year ago
Great team and doctor:).
Doris Holt
a year ago
My experience was amazing! The staff was kind courteous and very professional. I will definitely refer my friends and family.
skyler talley
a year ago
I left their office with approximately 3200$ in damage and additional work needing done to my teeth as a minor from 2017-2019. They may appear to do great work, but have no regard to a health first basis of care. My braces should have been removed with the amount of build up that occurred on my teeth. I was told to continue brushing and disregard the sensitivity and buildup. When my braces were removed i paid an additional 1000$ that day to grind file and etch my teeth to remove coloring which only made it worse. I was unaware of the addition 1000$ needed to be paid for cleaning as well as 3200$ in damaged teeth. 4200$ in total. This wash treatment only further increased sensitivity and made the enamel on my teeth be eaten away and worn down further. After leaving their office i went to a dr in memphis tn and was notified i had between 20-22 surface cavities not to my knowledge prior to this. With Dr fagela being a certified dr and dentist my expectation was they would make this more clear. And should have used their judgement and healthcare commitment to take healthcare first and "straight teeth" second.I remember being so frustrated i never returned and would never return again. I spent approximately 1000$ plus at the first doctor in memphis tn. I was informed by this doctor in Memphis that the damage done to my teeth could have been prevented by the braces being removed as soon as they noticed the buildup and collection of crust on my teeth. I (minor) nor my father were notified during treatment that my braces were continuing to cause damage to the actual structure of my teeth. A year further down the road I met a doctor in Florida and was informed the same story that all the issues could have been prevented if they would have removed my braces and would have taken healthcare first as a priority and not a appearance first mentality. I spent approximately $2200 with the second doctor to fully recover and fix my teeth. Since that time of meeting the doctor in Florida I have continued to have issues with sensitivity and my teeth. My fear is that due to the structural damage that was done to my teeth I will have early onset teeth removal needing to be done. Although it is hard to prove who is responsible, as a business owner, Who at the time was treating a minor and a doctor Who signed and committed to take the healthcare of patients first I believe it is their job to ensure that patients healthcare goes first and appearance goes second. Follow up!!!!!!! 1 hour after posting this review i have been threatened by staff member anna verbally of defamation of character and a lawsuit being pressed against me personally. Do not contact or harass me further. This is extremely disappointing and out of line which is what has caused me to keep and retain this review online to ensure that other visiting patient understand that if there may be an argument or dispute they will also be threatened of a lawsuit which is probably why they have so many perfect reviews. I wonder in question if anybody else has been threatened by their staff to take down or remove reviews off-line. I have no intent of any legal matters or litigation I just want future customers to understand that they need to protect themselves and ensure that their healthcare goes first before appearance. I have had no intent on collecting any money for the damage that was caused to my teeth I just wanted people to understand their process and the way they do business. It is very frustrating to pay for braces in full only to find out that I needed $1000 in cleaning done the day my braces were taken off which was negotiated down as well as $3200 additional to total apx. 4200$ It's extremely sad to see a business owner operating this manner and try to use lawyers and threats to have customers not be honest open and transparent about their experience with their company. I would really appreciate it if Dr. fagala and his staff member anne, would take this review seriously it would ensure that this does not occur to another patient ever again!
Brandon Lewis
2 years ago
I am very happy with the service Dr. Fagala and his team at Saddle Creek have provided to myself and my children. Dr. Fagala's work is top notch and his staff is very friendly and informative. I would recommend him for adult and child orthodontics.
Monika Walker
2 years ago
I love Dr.Kyle. This has been a great experience. My son teeth are perfect
Anna P.
2 years ago
Doctor and staff do great work! They are very friendly! Nice clean and new environment! Communication could be a little bit better switching back and forth with two locations.
Bridgette Brown
2 years ago
Wow! The best experience! The staff are amazing and throughout my whole process, they was with me every step of the way! Just got my braces off today and my results are amazing! Please come to Saddle Creek! You won't be disappointed!
Lindsey Signaigo
2 years ago
Saddle Creek Orthodontics is the best in Memphis! We had the greatest experience from the very first visit. Their offices are very efficient and all of the staff are loving and kind! Highly recommend!!
Courtney Shivers
2 years ago
my experience here was great ! the staff is very kind & welcoming and i love the fact that i can text if i have any questions, concerns, or need to make another appointment.
natalie sisk
2 years ago
We had the best experience with with Saddle Creek Orthodontist. My son felt very comfortable as a patient here. Every staff member is so kind.
Jaziman Dunbar q B
2 years ago
Excellent service treatment was good.....Everybody was very nice
Amruta Panwala
2 years ago
Excellent experience with whole saddle creek orthodontics team. Each and every person putting their best efforts. Never waited more than 5 minutes in my appointments. Best team to bring best results!
Robin Webb
2 years ago
My daughter just finished her orthodontic treatment with Saddle Creek Orthodontics and Dr. Fagula--his entire staff and he were extremely pleasant, knowledgeable, and kind throughout the entire process. And, my daughter now has an even more beautiful smile! We would highly recommend Dr. Fagula for your pediatric orthodontic needs!
S R (Shama)
2 years ago
I really liked this office. I didn't see any of the doctors there I went in for a rescan of my Invisalign to send to my specialist. They were able to accommodate me even though I'm not a patient there and the girls are very sweet at the front desk. Also a very clean place.
Tatyana Smith
2 years ago
Went for my braces and the ladies there are super friendly and very helpful for first timer. Dr.Fagala and the new doctor are awesome!!
Amalia Shapiro
2 years ago
Great service! All updated technology for quick scheduling and appointments
John Stokes
2 years ago
So grateful for Dr. Kyle and his great work. Always professional and hospitable. Shoutout to Rachel for being the best tech there is. I recommend them over anyway.
Dustin Worley
2 years ago
Dr. Kyle and the entire staff are very patient and create a very warm and friendly experience. They take time to get to know you, and they are very accommodating. The level of care, commitment, and professionalism is beyond superior. I would absolutely recommend him to anyone who wants a better smile.
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