Rosecrans Dental Group

9222 Rosecrans Ave, Bellflower, CA 90706
Open
Closes at 6:00pm
SundayClosed
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
SaturdayClosed

Reviews

Rating 3.8 out of 5 based on 12 reviews

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Linda McGhee
2 years ago
i WAS ASSIGNED (AN APPROVAL FRO MY DENTAL PROVIDER) TO YOUR DENTAL OFFICE AFTER DUE TO COVID, I HAD NOT SEEN A DENTIST FOR A VERY LONG TIME. WENT IN FOR MY FIRST TREATMENT OF A TEETH CLEANING, I STATED I WOULD RETURN FOR MY NEXT QUAD CLEANING WHICH WOULD HAVE BEEN IN TWO WEEKS, AN OFFICE STAFF MELISSA STATED SHE WOULD GIVE ME A CALL THE NEXT WEEK FOR MY CONTINUED TREATMENT, THAT NEVER HAPPENED, I CALLED TO FIND OUT WHY I DID NOT GET A CALL SHE STATED THAT SHE HAD BEEN OFF AND SHE HAD FORGOT AND WOULD GIVE ME A CALL LATER, SHE ALSO STATED THAT SHE KNEW I WOULD BE UPSET, OF COURSE I WAS UPSET. I CALLED BACK AS ASKED FOR THE MANAGER, THAT MANAGER STATED TO ME THAT MY INSURANCE HAD BEEN CANCELED, WELL I KNEW THAT WAS NOT CORRECT AS I HAD JUST SPOKEN WIITH THEM, COME TO FIND OUT INSTEAD OF THEM ASKING ME FOR MY INS CARD THEY GOOGLED THE INFORMAITON AND GOT THE INSURANCE COMPANY INCORRECT. THE OFFICE STAFF I WAS INFORMED WAS NEW THE PREVIOUS STAFF WAS RIGHT ON TOP OF THINGS. i WILL NEVER GO BACK TO THEM AGAIN


Death Anarch
2 years ago
One dentist, I believe Dr. Tran is great. Love his work. There was another dentist here before that I enjoyed going to, in fact he was the only reason I kept coming here. I should have left when he did.. The main receptionist, Jazmine I believe, is nice and always pleasant. One of the billing persons has attitude, not very pleasant, I can go on about the disparaging looks they constantly throw my way. I also have time and time again asked for care with certain problems and they would disregard my request. There were minor cavities I asked to have taken care of and they would instead choose to work on other problem areas and then those areas would worsen because of the lack of care. One time I was told by the dentist that they wanted to "save me money" by not doing work on a tooth that would only remedy for a few years and instead say they would rather have me replace the tooth. They constantly have insisted on certain procedures that I know need work, but choose to ignore small problems that turn worse over time. I have had two infections this past year that caused swelling to my face and both times was told that they would rather schedule another appointment for me so that they can give me an estimate of the work I needed, even though I was there asking for a procedure. I had to practically demand a tooth extraction to remedy some extreme discomfort I was experiencing because they wanted me to come back at another date without doing anything other than a visual examination. I was in excruciating pain, but after 2 days my swelling and the pain went away after I demanded the tooth extraction. This was when the billing person again chose to aggressively state I would have to pay "such and such" for the procedure as if the notion of having to perform something I requested was beneath them. I was under the impression that my dental insurance was covered for this location but upon review, this place is not covered. Made perfect sense as to why I was constantly being billed for things I knew I was supposed to pay less. I would have expected them to at least inform me that this place was not under my insurance, instead of constantly throwing astoundingly large billing estimates. I also asked multiple times to get a breakdown of the payment plan for previous work and it took over 3 months to finally get the breakdown estimate. I am glad to finally leave this place. They dental hygienist/assistants vary, some are ok but others are very rough. They choke you with the aspirator and they jab you in various places when they remove saliva, they focus on one area and you are stuck there choking on saliva from a different salivary gland. If they don't like their job, they shouldn't take it out on the patient. We didn't force them into the career choice. I wouldn't recommend this place to anyone. I also have a cousin that got braces here when she was younger, as well as a neighbor, and they both have said negative things about this location. One of the main ones, being the incredulous cost. My aunt also had some of my cousins come for work here in the past and they eventually left after some time because the cost to work benefit is not worth it. Only reason I came here was the location convenience. But it is no longer worth the pain or cost.


squishi rox
2 years ago
Would not recommend this place. They ignore requests and focus on what the "plan" they have created for you and act as if any deviation would destroy the plan. Ignore minor things that need work and some of the staff is rude. Some are good but very rough. Multiple times in the past, the dentist chose to not do work on a certain tooth because it would only "temporarily remedy" a solution and would require more work down the line. Then, the tooth in question worsened. I was given a bridge that was holding on to an extremely cracked molar. Knowing this, they chose to proceed with the procedure. Down the line, the molar could not sustain the constant pressure from the bridge and broke. Now I have a bridge that I cannot use. Billing lady has labeled me male on my prescription "on accident" on more than one occasion even though I am obviously a big breasted woman. Could be slight error but if it happens more than once, it makes you wonder...


Mr Mike GOODTIMES
3 years ago
This place sucks big time


Mr Mike GOODTIMES
4 years ago
This place sucks big time


MrSynik117
4 years ago
1st time coming here, staff was extremely friendly. And the Dentist is very knowledgeable and skillful. Highly recommend.


MrSynik117
5 years ago
1st time coming here, staff was extremely friendly. And the Dentist is very knowledgeable and skillful. Highly recommend.


Juan Cisneros
5 years ago
Love coming to this office, great customer service. Dr Tran takes care of my so always so friendly, great assistant Beatriz. I highly recommend this place for the great service.


Juan Cisneros
6 years ago
Love coming to this office, great customer service. Dr Tran takes care of my so always so friendly, great assistant Beatriz. I highly recommend this place for the great service.


Miguel Montes
8 years ago
Very kind customer services, good dentist and assistants. Great experience!


Miguel Montes
9 years ago
Very kind customer services, good dentist and assistants. Great experience!


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