Rivoli & Rivoli Orthodontics

Rivoli & Rivoli Orthodontics - Orthodontist in Spencerport, NY
77 Nichols St, Spencerport, NY 14559
Closed
Opens today at 8:00am
SundayClosed
Monday8:30am - 4:00pm
Tuesday8:30am - 4:00pm
Wednesday8:30am - 4:00pm
Thursday8:30am - 4:00pm
Friday8:00am - 1:00pm
SaturdayClosed

Dr. Peter Rivoli has been practicing in Rochester, NY, since 1989. He is committed to helping patients improve their bite and straighten their teeth, and his passion for orthodontics makes him an industry leader.

Dr. Rivoli earned a B.A. in Pre-Dental from Ohio Wesleyan University. He completed his Masters Research from SUNY Buffalo Department of Oral Medicine. He attended the School of Dental Medicine from SUNY Buffalo, where he earned a Doctor of Dental Surgery (DDS) degree. He went on to attend the Eastman Dental Center at the University of Rochester, where he earned his Certificate of Orthodontics.

Before joining his fathers practice, Dr. Rivoli worked as a general dentist in Buffalo, NY. He is dedicated to setting quality industry standards, and has completed continued learning through Peter Dawsons Center for Advanced Dental Study and Mark Pipers Advanced TMD Training. He has served as the past president of the Monroe County Dental Society. He is also a member of the American Association of Orthodontics.

A true entrepreneur at heart, Dr. Rivoli also co-owns a wooden boat restoration business. He resides in Spencerport, NY, with his wife and three children. His special interests include traveling, boating, skiing, fishing, and relaxing with his family.

Reviews

Rating 3.1 out of 5 based on 14 reviews

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Kristine Wojtusiak
2 years ago
Overcharging people. Went for a second opinion and was given the same product for half the price at a different TMJ specialist. Months after my appointment I received a bill with no description on it.


Z Rodz
2 years ago
At the beginning they were great, now you have people that doesn't wear their masks properly and give you attitude, they are not clean and that is very concerning especially now with our current situation with covid 19. After expressing my concerns they treated us horrible! The people not wearing masks and not following protocol were family members, and instead of making changes they denied us service. Worse place ever!


Z Rodz
3 years ago
At the beginning they were great, now you have people that doesn't wear their masks properly and give you attitude, they are not clean and that is very concerning especially now with our current situation with covid 19. After expressing my concerns they treated us horrible! The people not wearing masks and not following protocol were family members, and instead of making changes they denied us service. Worse place ever!


Shelly Tyo
3 years ago
Terrible experience in Spencerport! Office staff has been rude and screwed up appointment times, cancelled appointments without notifying the patient, incorrectly scheduled appointments in Webster for patients of Spencerport.Charged $600 for "recording". Do NOT reccomend. So sad to see a business taking advantage of those in a great small town.


Chelsea Bauman
3 years ago
Been to dr Pete since I was 11 amazing place


Ann Piazza
3 years ago
What should have taken 18 months to straighten my teeth took 5 years. And I'm still not happy with the results. Also was suppose use clear correct but mostly used their own aligners. Have now gone to Smiledirect and am very pleased with all that they have done. Wish they had been around 5 years ago. Would have saved me a lot of money and time.


Eric Houseknecht
3 years ago
Very unprofessional and vindictive staff. I switched orthodontists and they won't send my daughter's records to the new orthodontist after saying they would. I've been contacting them for months and they still won't send them. The older black haired lady (secretary) is very rude and mouthy. Not to mention their terrible service. I wouldn't take an animal to these people.


Kate C
3 years ago
Incredible staff and practice all together! Dr. Peter and the staff members are friendly, efficient, and make for a very comfortable and positive experience at each appointment. Couldn't be happier with my treatment and end results!


Shelly Tyo
4 years ago
Terrible experience in Spencerport! Office staff has been rude and screwed up appointment times, cancelled appointments without notifying the patient, incorrectly scheduled appointments in Webster for patients of Spencerport.Charged $600 for "recording". Do NOT reccomend. So sad to see a business taking advantage of those in a great small town.


Ann Piazza
4 years ago
What should have taken 18 months to straighten my teeth took 5 years. And I'm still not happy with the results. Also was suppose use clear correct but mostly used their own aligners. Have now gone to Smiledirect and am very pleased with all that they have done. Wish they had been around 5 years ago. Would have saved me a lot of money and time.


Chelsea Bauman
4 years ago
Been to dr Pete since I was 11 amazing place


Kate C
4 years ago
Incredible staff and practice all together! Dr. Peter and the staff members are friendly, efficient, and make for a very comfortable and positive experience at each appointment. Couldn't be happier with my treatment and end results!


Eric Houseknecht
4 years ago
Very unprofessional and vindictive staff. I switched orthodontists and they won't send my daughter's records to the new orthodontist after saying they would. I've been contacting them for months and they still won't send them. The older black haired lady (secretary) is very rude and mouthy. Not to mention their terrible service. I wouldn't take an animal to these people.


Sherry Talbot
5 years ago
I went here as a child and now I take my children. I have been able to get in when needed and they are always on time with our appointments and very detailed in explaining the process and how to take care of my son's braces.


Sherry Talbot
6 years ago
I went here as a child and now I take my children. I have been able to get in when needed and they are always on time with our appointments and very detailed in explaining the process and how to take care of my son's braces.


Caroline Huff
6 years ago
I typically hate to leave poor reviews but this place is ridiculous. They are unaware of how to schedule appointments. And you will hear one thing while you're in the chair (such as your next appointment needs to be in two weeks) only to be scheduled for an appointment six weeks later. You have to fight for every appointment and there will still be a minimum 30 minute wait before you are seen. After a few months of this poor scheduling my younger sister has taken to calling a few hours before her appointments to triple check her time and today when she called she was informed that she would have to be there in 25 minutes. My sister explained that we live 20 minutes away and she wasn't sure if she as a 14 year old could get there on time. She was told she had to be here, on time, or else she would be charged for missing an appointment. For anyone that is cause for alarm, but as a young kid with no car, a big heart, and a terrible guilty conscience she was understandably frazzled. Every time that I have spoken with the secretary here we have made no headway. She won't even make eye contact and will continue to write a note or rearrange things on her desk as I express my concerns with scheduling and customer service. Her typical response is "Well these things happen" and is as frustrating as it is pointless. It's a shame that the actual orthodontists here who we have never had an issue with have their hard work undermined by a neglectful and frankly idiotic front desk. Even as I sit in the waiting room and write this review right now all I can hear is the front desk discussing the candy they're eating and her telling another patient she doesn't know what happened with her schedule and that she should have been back in weeks ago. The absolute worst customer service and scheduling I have ever experienced in any type of doctors office. If you can avoid this place I would do it at any cost.


Caroline Huff
7 years ago
I typically hate to leave poor reviews but this place is ridiculous. They are unaware of how to schedule appointments. And you will hear one thing while you're in the chair (such as your next appointment needs to be in two weeks) only to be scheduled for an appointment six weeks later. You have to fight for every appointment and there will still be a minimum 30 minute wait before you are seen. After a few months of this poor scheduling my younger sister has taken to calling a few hours before her appointments to triple check her time and today when she called she was informed that she would have to be there in 25 minutes. My sister explained that we live 20 minutes away and she wasn't sure if she as a 14 year old could get there on time. She was told she had to be here, on time, or else she would be charged for missing an appointment. For anyone that is cause for alarm, but as a young kid with no car, a big heart, and a terrible guilty conscience she was understandably frazzled. Every time that I have spoken with the secretary here we have made no headway. She won't even make eye contact and will continue to write a note or rearrange things on her desk as I express my concerns with scheduling and customer service. Her typical response is "Well these things happen" and is as frustrating as it is pointless. It's a shame that the actual orthodontists here who we have never had an issue with have their hard work undermined by a neglectful and frankly idiotic front desk. Even as I sit in the waiting room and write this review right now all I can hear is the front desk discussing the candy they're eating and her telling another patient she doesn't know what happened with her schedule and that she should have been back in weeks ago. The absolute worst customer service and scheduling I have ever experienced in any type of doctors office. If you can avoid this place I would do it at any cost.


tracy nichols
11 years ago
The appointments for my son were quick efficient and never unclear to what he needed to do next. Happy his Braces are off and his teeth look great. Thank you to Dr. Peter


tracy nichols
11 years ago
The appointments for my son were quick efficient and never unclear to what he needed to do next. Happy his Braces are off and his teeth look great. Thank you to Dr. Peter


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