Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
Dr. Freeman has been a dentist for the past 27 yearsand has been teaching at the University of Rochester as an Assistant Clinical Professor for the past 20 years. He has been voted on and won the 'Favorite Instructor Award' by the dental residents and loves to teach dentists the latest dental advances
and has been teaching at the University of Rochester as an Assistant Clinical Professor for the past 20 years. He has been voted on and won the 'Favorite Instructor Award' by the dental residents and loves to teach dentists the latest dental advances.
Youll find that our staff is very easy to talk to. We understand that some may feel intimidated or even embarrassed when they go to the dentist because they are afraid that the dentist will lecture them. Rest assured that will not happen here. We do our best to ensure that you feel important to us. We are here to help you in any way that we can!
Reviews
Rating 3.7 out of 5 based on 36 reviews
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newest oldest highest lowestElisha Tate
2 years ago
Tanya took care of my mother in a pinch and got her in the next day. Amazing customer service at this place and nice dentists!
Rich Ross
2 years ago
There are just way to many other choices in the area to go here...
Judy Duduks
3 years ago
Moved to New York in 2016. Dr. Freeman is one of the best ever Dentist. He removed my front uppwr twwth in one visit. No swellinf, no pain. The upper plate fits beautifully. I unreservedly reccomend him and his staff.
Carl McCready
3 years ago
My wife went to Freeman over a year ago and in the process was in need of Dentures. Well to make the story short they did not provide a good product. She tried work things out but in the end came to a impass and just gave up trying to get them to provide something she would be happy with. To the point she will not even ware them to this day.. I would not recommend this Dentist office in anyway.
Chelsey Swallow
3 years ago
I walked into Dr. Freeman's office, feeling horrible about my mouth. He was very upfront about what we had to do. Made up a plan and stuck with it. No surprises. I have full trust in him! He is wonderful and does not make you feel ashamed for having bad teeth. JANELLE, IN THE OFFICE IS EXTREMELY RUDE AND DOES NOT HOLD ANY CONCERN FOR DR FREEMAN'S PATIENTS.
Rich Ross
3 years ago
There are just way to many other choices in the area to go here...
Amber Burdick
3 years ago
I have been going to Dr. Freeman since 2014 with the same insurance for my son and myself. I've never had a bad experience there, until I called to make an apt for a chipped tooth that was causing horrible pain and the receptionist rudely exclaimed they no longer accept essential plans and hung up without saying another word. Thank goodness for Mosaic Health in Mount Morris for taking me, no questions asked. I have never been talked to so rudely by someone in customer service, and I have never been dropped from a doctors/dentist when I've had the same insurance for 10 years, which I pay for every month, so I guess what I have found is that Dr. Freeman doesn't "care" for his patients he does his job and gets paid. As for the receptionist who couldn't even give me a list of dentist near by to try, let alone even say goodbye before hanging up on me, you should choose a career path far away from customer service. This is my first review I have ever given, which should tell you how awful these people were to me, and probably so many others that were dropped out of nowhere!!
Brandi Fitzpatrick
3 years ago
The staff and Doc are so helpful and friendly! I went from no more laughing to all smiles and I can't thank Dr. Freeman enough for his time and consideration of my unique case!
Kianna Travis
3 years ago
Very kind, knowledgable staff. GREAT with kids!!!
Carl McCready
3 years ago
My wife went to Freeman over a year ago and in the process was in need of Dentures. Well to make the story short they did not provide a good product. She tried work things out but in the end came to a impass and just gave up trying to get them to provide something she would be happy with. To the point she will not even ware them to this day.. I would not recommend this Dentist office in anyway.
Nadine Fantauzzo
3 years ago
My son missed one appointment and they kicked us out do to our insurance . He profiles us I believe and was very discriminated against! Not a good place to prepare your child or adult kid a place to go.
Chelsey Swallow
3 years ago
I walked into Dr. Freeman's office, feeling horrible about my mouth. He was very upfront about what we had to do. Made up a plan and stuck with it. No surprises. I have full trust in him! He is wonderful and does not make you feel ashamed for having bad teeth. JANELLE, IN THE OFFICE IS EXTREMELY RUDE AND DOES NOT HOLD ANY CONCERN FOR DR FREEMAN'S PATIENTS.
Rob Antonucci
4 years ago
I love this place. The receptionists are so friendly. Dr. Freeman had a great sense of humor and the staff always makes me feel relaxed and comfortable.
Dianna Perez
4 years ago
Everyone was polite and sweet. No one was judge-mental. Dr freeman was very compassionate and professional. I will be making them my family dentist. I usually have severe anxiety going to a dentist but they made things simple and easy. I will definitely be recommending to family and friends. . I called with an emergency and they got me in the same day. Very accommodating! They Rock!
Nadine Fantauzzo
4 years ago
My son missed one appointment and they kicked us out do to our insurance . He profiles us I believe and was very discriminated against! Not a good place to prepare your child or adult kid a place to go.
Brandi Fitzpatrick
4 years ago
The staff and Doc are so helpful and friendly! I went from no more laughing to all smiles and I can't thank Dr. Freeman enough for his time and consideration of my unique case!
Amber Burdick
4 years ago
I have been going to Dr. Freeman since 2014 with the same insurance for my son and myself. I've never had a bad experience there, until I called to make an apt for a chipped tooth that was causing horrible pain and the receptionist rudely exclaimed they no longer accept essential plans and hung up without saying another word. Thank goodness for Mosaic Health in Mount Morris for taking me, no questions asked. I have never been talked to so rudely by someone in customer service, and I have never been dropped from a doctors/dentist when I've had the same insurance for 10 years, which I pay for every month, so I guess what I have found is that Dr. Freeman doesn't "care" for his patients he does his job and gets paid. As for the receptionist who couldn't even give me a list of dentist near by to try, let alone even say goodbye before hanging up on me, you should choose a career path far away from customer service. This is my first review I have ever given, which should tell you how awful these people were to me, and probably so many others that were dropped out of nowhere!!
Kianna Travis
4 years ago
Very kind, knowledgable staff. GREAT with kids!!!
Dave Gilbert
4 years ago
Dr Freeman is amazing!!! Wendy the receptionist is very helpful, great atmosphere and very kind staff. Anybody who rated 1 star is a liar and likely a fake review
Erica Borsching
4 years ago
Dr Freeman is amazing!! He is the nicest most patient dentist my family has had the honor to go to!! The receptionist and other workers are just as wonderful! Always greeted with smiles. Love going to them!
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