Pure Dental | Dong Kim, DDS – Cynthia Tak, DDS

Pure Dental | Dong Kim, DDS – Cynthia Tak, DDS - General dentist in Cathedral City, CA
69420 Ramon Rd, Cathedral City, CA 92234
Closed today
Opens tomorrow at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
FridayClosed
SaturdayClosed

Reviews

Rating 4.1 out of 5 based on 27 reviews

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Thomas Cox
2 years ago
Professional and accommodating. Thank you Dr. Kim.


Jim Hao
2 years ago
Me had great experience and customer service very good


Andrew Carson
2 years ago
I had a really bad experience here. I wasted an entire morning, and didn't even get my basic cleaning taken care of...I cancelled all future appointments and I recommend NOT going here. I've been to dentists, oral surgeons and Orthodontists my whole life, I had everything under the sun done to my mouth, braces, retainers, etc etc. This office is interested in maximizing profits, period. They are not all too interested in much else it seems. I had an app for 9am, I didn't get seen until 10am. 1 hour burned, the secretary apologized that they were understaffed today. Once I was actually in the dental chair, I had X-rays done on archaic / dirty equipment, by what were seemingly inexperienced technicians. After that was done in a rushed fashion, I sat alone AGAIN, for 30 more minutes...Then Dr. Dong finally shows up, and first explains to me that I would be a great candidate for invisaline, because my teeth are drifting... and that I have 5 areas of brown spots (i've never heard a dentist or orthodontist say those words in all my life, all i've gleaned from this is that they are problem areas to watch), he explains that they'll all need to be drilled subtly, but no local anesthetic will be needed. I have zero pain points anywhere mind you. He also recommends several other high dollar future procedures almost all to do with aesthetic appearances, i.e. whitening and such and nothing to do with general dental health, again... all i wanted was a cleaning. I agree to move forward with the attention on these 5 areas reluctantly and a cleaning. He then goes away for another 25 minutes... by this time it is well after 11am and the dental assistant from Idiocracy shows back up. They explain we're going to need to do a cleaning and a drilling of the 5 areas, and they ask me which I would like to do first... I was dumbfounded... I get to choose my own adventure here?!! I expressed concern as to how one could go before the other, and asked shouldn't I get cleaned first, I dunno?? At this point, I ask how long it's going to take, because I have other appointments at noon. It's a very good thing I stopped things there, and looked at rescheduling, the secretary then proceeded to show me how my cleaning, and attention to these 5 areas will cost me over $1000 usd. this is with my insurance. After diving into these specifics we've realized that it seems this place is gaming things to drive profits. Also my partner had their teeth "deep cleaned" there and the entire process was maybe 15 sloppy minutes of work... I've had my teeth cleaned every 6 months my entire life, and this is a process of at least 30 minutes minimum. Also they didn't even floss their teeth in the process of said, deep cleaning. just go somewhere else. save your time, and money.


Martin Diaz Moreno
2 years ago
(Translated by Google) An hour waiting already with a scheduled appointment and everything. They were paid before but this is unacceptable, do not go to this place (Original) Una hora esperando ya con cita programada y todo. Se les pago antes pero esto es inaceptable,no vallan a este lugar


Shannon
2 years ago
Don't bother trying to make an appointment for a cleaning because they are booked through September! Like what in the hell is going on? I don't just go to ANY dentist and when I pick one it takes a lot to feel comfortable and so when the dentist I always go to tells me they can't see me until September, it's annoying to say the least. Then I ask for a referral of someone trustworthy and safe and she can't even give me that. Thanks Pure Dental. For nothing.


Rook Gessner
2 years ago
(Translated by Google) Nice address (Original) Nice adress


James Park
2 years ago
Recently had an appointment and it was a great experience! Looking forward to next time so 5 stars.


Gary Jones
2 years ago
Thank you for the amazing service! Definitely would recommend this place.


Hernan Cortes
2 years ago
5/5 stars! Pure dental has great dentists and assistants who were very kind. Your teeth don't ache after your appointment and they always care about the patient making sure they go in fine shape.


Marissa May
2 years ago
The doctors and assistants were so kind! 10/10 would recommend this place


Marie "Marie" Mo
2 years ago
The assistant was great. She had a great mood and made me feel comfortable.Checked in, then I waited. I Then got seated, and waited.... And then my cleaning started and took about 5-10 min, while (no joke) my polishing took longer than my cleaning. For a private office, should pre-schedule your 6 month appointment on the way out the door.


Alice Farley
2 years ago
Excellent service at Pure Dental. I have had several procedures and all have been exceptional. The front office staff is amazing. Highly recommend.


Henry Lizarraga
2 years ago
Pure Dental deserves 10 stars. I had an appointment today for deep cleaning, I was so terrified because the last dentist I went to see, was not good at his job, he hurt me bad that my tooth was in pain for almost a year that I didn't want to get my teeth cleaning again but, the Dentist at Pure Dental was so gentile that the cleaning didn't hurt, not even when he gave the shots to numb my mouth and I am so thankful for it, I gotta say that when it's about me going to the dentist I don't look forward to it but this time I feel good going back for my next appointment in two weeks for another cleaning because I know this time I won't be suffering while he is doing deep cleaning.


Cail Cresswell
2 years ago
69420? Who would not give this place 5 stars??


Jeff Hagedorn
3 years ago
DO NOT GO HERE, STAFF IS VERY INEFFICIENT! I was quoted a price of $1,663.00 for work that was to be done and then the day before I was scheduled they said they made a mistake and that now it will be $3,463.00. BIG difference! Dr. Kim explained to me what he was going to do and then his front office staff gave me completely opposite procedures. Being that this was an emergency situation, they couldn't care less. They couldn't get me in any sooner and had to wait 2 weeks before my appointment. I AM VERY ANGRY and have filed a grievance against this office. It's unbelievable how they treat patients! This is his testimonial on his website. His passion is provide excellent dental care for all patients from children to the elderly. Dr. Kim believes in treating not just the oral cavity, but the individual as a whole. What a joke!!!!


David Hollingworth
3 years ago
Amazing dentist love going here always polite, office looks amazing always clean. Quick service I have been 3 times in 2 months for fillings and my wisdom teeth removed and will continue to go. Keep up the great work


Alice Farley
3 years ago
Excellent service at Pure Dental. I have had several procedures and all have been exceptional. The front office staff is amazing. Highly recommend.


Cail Cresswell
3 years ago
69420? Who would not give this place 5 stars??


Henry Lizarraga
3 years ago
Pure Dental deserves 10 stars. I had an appointment today for deep cleaning, I was so terrified because the last dentist I went to see, was not good at his job, he hurt me bad that my tooth was in pain for almost a year that I didn't want to get my teeth cleaning again but, the Dentist at Pure Dental was so gentile that the cleaning didn't hurt, not even when he gave the shots to numb my mouth and I am so thankful for it, I gotta say that when it's about me going to the dentist I don't look forward to it but this time I feel good going back for my next appointment in two weeks for another cleaning because I know this time I won't be suffering while he is doing deep cleaning.


David Hollingworth
3 years ago
Amazing dentist love going here always polite, office looks amazing always clean. Quick service I have been 3 times in 2 months for fillings and my wisdom teeth removed and will continue to go. Keep up the great work


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