At Pure Dental Brands, our mission is to empower dentists and their teams to provide the best patient care through a partnership that allows them to do what they love without the distractions of running a successful practice.
On any given day, the Pure Dental Brands Experience is delivered by upwards of 500 people Doctors, Patient Support Representatives, Office Staff and Leadership Team Members in over 50 unique offices. Together, we strive for the positive growth of our community and our culture.
We provide the support you need as a dental office and a partner you can count on. Instead of a one-size-fits-all approach, the partnership we create is specific to each individual office. Pure Dental Brands embraces the culture of the office and provides a level of support that allows each office to focus on their patients.
To our patients, we're a network of Family, Pediatric and Orthodontic dental offices and a trusted healthcare provider. Our network of dentists are committed to giving adults and children healthy smiles.
Reviews
Rating 3.2 out of 5 based on 9 reviews
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newest oldest highest lowestDaniella Powell
2 years ago
I had been with crossroads for a year, so when my son had a crown fall out and a tooth exposed I called them. My son had to been seen else where over the years and they said it would be more than a month before they could see him. I went to cross roads and explained my son was 7 and needed a crown replaced. The receptionist was happy to help and got me an apt a few days later. When we got to the appointment, after exam and X-rays were complete we were shocked to be told the Crossroads is not a pediatrics dentistry and they did not have the capability to replace my sons crown. Why was this not communicated during the initial phone call, or the appointment confirmation call? Of course, the error falls on the paying customer. Who despite not being treated has to pay for an unnecessary exam and X-rays. My hope would have been that CrossRoads made their error correct by taking accountability for the miscommunication but unfortunately based on multiple reviews that is not a standard practice at CrossRoads.
Joseph Ouellette
2 years ago
Bad experience with one of the dentist. The dentist took my $17,000 for dental implants that failed. Jeff Rolling did nothing to help me.nothing
Tasha Parkinson
3 years ago
If I could give it no stars I would. I've been trying to get in contact with someone since February about an issue it is now September and issue is not resolved nor has someone been in contact with me about the issue, every 2 month I would get lucky and someone would answer they phone and they would say they would get back to me about the issue and still nothing. Worse customer service ever. Just avoid this company if you can
mohammad arabas
4 years ago
7 years with the company! Great work environment.
mohammad arabas
4 years ago
7 years with the company! Great work environment.
Laurel Cooksey
5 years ago
It is great walking into work on Monday loving what you do and the people you work with! This culture is demonstrated in our care and effort to do good things for our internal and external customers!
Chris Jay
5 years ago
VERY BAD CUSTOMER SERVICE!
Todd Boak
5 years ago
Great company. Wonderful people. I always enjoy interacting with the team at PDB!
Laurel Cooksey
6 years ago
It is great walking into work on Monday loving what you do and the people you work with! This culture is demonstrated in our care and effort to do good things for our internal and external customers!
Chris Jay
6 years ago
VERY BAD CUSTOMER SERVICE!
Todd Boak
6 years ago
Great company. Wonderful people. I always enjoy interacting with the team at PDB!
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