Pollack Orthodontics

122 Valley St, Willimantic, CT 06226
Open
Closes at 6:00pm
Sunday9:00am - 6:00pm
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 6:00pm
Pollack Orthodontics - Orthodontist in Willimantic, CT

I love the many ways in which orthodontics can make such important improvements in the dental health of my patients, and the amazing cosmetic changes that can really impact their self-esteem and confidence.

For manyrewarding yearsas an orthodontist, I have been lucky to have treated several generations of families, colleagues, and their families withmystaff,and I am proud that they have put their loyalty and trust in our practice.In my free time, I enjoy being very active physically:exercising daily, playing golf and tennis, traveling, watching movies, theater/music events, and spending time with family and friends.

I regularly participate in continuing education courses. Thisenables me to offer each patient the very latest innovations in orthodontic care and treatment options. In addition, I am an active member of numerous professional organizations, including the American Dental Association and the American Association of Orthodontists.

In our office, we want everyone who comes in to feel that we are fully committed to their well-being and comfort. We also try to make it fun by providing a game room and exciting contests and incentives.

Our staff are friendly, dedicated, and caring individuals.We are a team and family of caring professionals devoted to taking care of each of you just like family.We are fun-loving and committed to making your experience the very best it can be and to exceeding your expectations.

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

Pollack Orthodontics - Orthodontist in Willimantic, CT

As our treatment coordinator, Marci has the opportunity to meet with all our new patients and work with them throughout their treatments to make sure they receive the best possible care. She has been with Pollack Orthodontics for more than 20years andenjoys making all patients feel at home.

Pollack Orthodontics - Orthodontist in Willimantic, CT

Melissa has been with us for more than five years andworks closely with parents and patients to explain the various payment options availabe.Her goal is to work with you to make orthodontic treatment a reality that fits into your budget:coordinating payments with availableinsurance, health savings acoounts, etc., and making the process as seamless as possible.

Melissa is the proud mom of two sweet girls, Chole and Aubrie.She has a hilarious and hardworking husband named Dan.Melissa enjoys hiking, a good book, and spending quality time with family and friends.

Pollack Orthodontics - Orthodontist in Willimantic, CT

Alicia is our assistant financial coordinator and has been with Pollack Orthodontics for more than nineyears.She helps with a variety of bookkeeping needs for the practice and providessupportive services to our financial coordinator.

Pollack Orthodontics - Orthodontist in Willimantic, CT

Maria assists Dr.Pollack in the coordination, support, and needs of the clinic and the clinic team.She has been with the practice for more than a dozenyears and is fluent in Spanish and English.She loves seeing the transformation that takes place when our patients get their braces off. Seeing the excitement and pleasure on their faces and the joy on parentsfaces when treatment is complete is the best part of her job.

Pollack Orthodontics - Orthodontist in Willimantic, CT

Maggi, as we call her, has been a chairside assistant with Pollack Orthodontics for more than sixyears.She assists Dr. Pollack and the rest of the team in providing orthodontic care and helping us meet treatment goals.Her bubbly personality helps put our patients at ease.

Pollack Orthodontics - Orthodontist in Willimantic, CT

Dr. Santos is a clinical psychologist in a private practice in Glastonbury. She has been a member of the administrative team at Pollack Orthodontics for nearly 30 years, and the go-to person for all corporation and personnel issues, including hiring, management, and general support services to Dr. Pollack and staff.

For more thanthree decades, patients of all ages have trusted Pollack Orthodontics to give them a beautiful, straight smile. We understand that choosing the right orthodontist to fit your familys needs is a big decision. Here are just some of the reasons Pollack Orthodontics stands out fromthe rest!

We sincerely try to achieve the very best possible results for each of our patients. We treat your children just as we would our very own, and we treat adults like part of our family.Wego above and beyond to achieve full patient satisfaction.

We believe that a well-informed patient is a happy patient!We provide education regarding your careand what you can expect from orthodontic treatment, and are always available to answer any questions you may have.

Our community of patients is extremely important to us.We participate with local elementary and high schoolsto honor graduating seniors with scholarships, run regular contests with great prizes, have motivational programs in the office for cooperation, and offer special incentives for referring friends and family.

Don't worry, you'll be eating popcorn and snacking on potato chips again in no time! However, before you can start enjoying some of the treats you love, you will need to take special care to avoid any foods that could damage your new appliances.

When you first get your braces, you may notice that your teeth and mouth feel a little tender or sore. This is perfectly normal and we promise your mouth will not be sore forever! To relieve the pain, we recommend dissolving one teaspoon of salt in eight ounces of lukewarm water. Swish and gargle this solution in your mouth for just a couple of minutes (do not swallow the saltwater).

If the pain is more severe and does not go away after rinsing, you can also try taking a pain reliever. It is also not uncommon for your lips, cheeks, and tongue to become irritated for one to two weeks as they toughen and become used to the braces. We would be happy to give you some wax that you can put over the braces to lessen the tenderness. If you need some wax, please let us know.

If your teeth begin feeling a little loose, don't worry; this is normal! Your braces must first loosen your teeth to move them into the right position. Once your teeth have been repositioned, they will no longer be loose.

The wires and bands on your braces may come loose. If this happens, please contact us as soon as possible so that we can check and repair your appliance. If any piece of your appliance comes off, be sure to save it and bring it to the office with you.

You can temporarily fix the loose wire by using the back of a spoon or the eraser end of a pencil to carefully and gently push the wire back into place. If the loose wire is causing irritation to your lips or cheeks, put wax or a wet cotton ball over the broken wire to relieve the pain.

Damaged appliances can increase the length of your treatment process, so be sure to take care of all your appliances. Your teeth and jaw can only move into their correct positions if you consistently wear the rubber bands, headgear, retainer, or other appliances prescribed by your doctor.

Game, Set, Match we have great news for athletes! You can still play sports even while undergoing orthodontic treatment! If you do play sports, it's recommended that you wear a mouthguard to protect your teeth and your appliance. Let your doctor know if you need help finding the right mouthguard for the best protection.

In case of a sports emergency, be sure to immediately check your mouth and appliance for damage. If you notice any loose teeth or appliance damage, please contact our office right away. You can temporarily relieve the discomfort by applying wax or rinsing your mouth with warm saltwater.

Reviews

Rating 4.6 out of 5 based on 57 reviews

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Lexi Tigerlily
a year ago
Everyone in the office was lovely. The Orthodontist was really kind and helpful.


shannon Ratatouille
a year ago
Dr pollack is fantastic


Vizney Francisco
a year ago
A+++


Berdakh Utemuratov
a year ago
Dr. Pollack and the staff are incredibly unique people. They get out of themselves to make all patients feel comfortable and provide their best service. I would definitely recommend Dr. Pollack's office to anyone looking for an orthodontist.


Julie Brown
2 years ago
Dr. Pollack did my son's braces many years ago. He did a great job so I went back to inquire about Invisalign for my cross bite. I went forward with the process and corrected the problem and improved my smile. He is a great orthodontist and has a wonderful, caring personality. A great staff as well.


Berdakh Utemuratov
2 years ago
Dr. Pollack and the staff are incredibly unique people. They get out of themselves to make all patients feel comfortable and provide their best service. I would definitely recommend Dr. Pollack's office to anyone looking for an orthodontist.


Matt
2 years ago
although my teeth are straight now my retainer was horrific. it had holes in it when i got it to which those holes got worse and peices are now missing, huge peices! I tried to get ahold of them over the phone but they never answer!!!!!! How is my retainer supposed to get fixed when i can't even get an appointment. I do hate saying this because the people are so nice but it's just horrible there


Cameron Yanicky
2 years ago
Very nice and attentive staff. Building is nice and comfortable as well


Vivian Castelli
3 years ago
Awesome, friendly staff! Dr. Pollack is great! My daughter's teeth look beautiful!


Paul Gazebo
3 years ago
Typical dentist, only helpful or polite if you've got money to spend here.


Ashley Helton
4 years ago
Great experience!


Denise DeVillez
4 years ago
I really like Dr Pollack, however the staffing is not scheduling properly! When an appt is for 1130 and you are still sitting in the waiting area at 12:15 there is an issue. And everytime it's the same excuse we are running behind and we are short staffed. This is not my problem. This is your problem! Schedule accordingly and make sure your patients are not waiting. I have a business to run as well and if I was to schedule a service visit and didn't show up we would be out of customers.


Mariah Adams
4 years ago
Pollack Orthodontics is honestly the best place you could go to receive orthodontic care. From braces to retainers he's got your back! They make sure every patient gets the proper care they need for their teeth to gain that beautiful smile. Dr. Pollack truly cares about his patients from their comfort to the progress they are making with their smile. Not only is it a great place for your orthodontic needs, but also a fantastic place for your family and friends to receive quality care as well. The environment is friendly, warm and inviting. You won't be so scared of getting your teeth cared for anymore. I know I'm not. Get ready to be proud of your smile again at Pollack Orthodontics! You won't regret it!


Lydia Marcy
4 years ago
Dr Pollacks office is filled with very nice and kind people. They do take a longer than average time for appointments and rarely have I been able to get ahold of them over the phone. My boyfriend uses this orthodontist while I had someone else and my appointments never took as long as these. He got his braces Off a little while ago and the appointment was all day, including the time to go back to get the retainer. The majority of the time there was waiting.


Margaret Hurst
4 years ago
I spent about a year and a half with Pollack Orthodontics and I don't have one complaint. Dr. Pollack and his staff are very skilled, kind and welcoming. I would highly recommend them to anyone looking for a new smile.


Juanky Perez
5 years ago
The service is great but I have to wait 40 minutes after my check in time This time and day are very busy


Mike
5 years ago
Talk to much about invisalign


Lik MyNinja (LikMyNinja)
5 years ago
Wonderful staff. Always helpful and polite. You can trust they want your experience and smile to be the best they can be. 10/10


Brooke Benedict
5 years ago
Great


Karli Palmer
5 years ago
Dr. Pollack is very kind and great at his job. Everyone in the office is so friendly as well. My teeth used to be horribly crooked and I was really embarrassed about them, and now they look great and I can smile without worrying.


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