Reviews
Rating 4.7 out of 5 based on 12 reviews
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newest oldest highest lowestMitchel Baker
2 years ago
Had an appointment at 9:30am. Received a call from the office technician at about 8am to cancel my appointment. Although unhappy as I took time off work for this, I initially was willing to reschedule. After back and forth with the office technician in attempt to reschedule, every day/time I had availability the precious Dr. was unavailable. They made no attempt to work with me after canceling last minute. I then asked if I would be charged if I was, hypothetically, to cancel last minute. The tech became defensive and said "no we are not charging you", failing to understand my question. I asked the same question again. She said "unfortunately, yes we would charge you if you cancel last minute" I asked her if that seemed unreasonable and she replied "I have no idea why the Dr. cannot work today, but he cannot". Really disappointing; and a complete lack of customer service.
Dominik Horak
2 years ago
Great staff! Pleasant Grove has been amazing for me. Everyone is very friendly and welcoming. Since coming here, I have referred several family members who have all had the same experience. Thank you Pleasant Grove Dental!
Kayla P
2 years ago
Absolutely amazing dentists and hygienists! Dr. Diaz has the greatest personality. She's very passionate about dentistry. I had a root canal done by Dr. Bonilla and I didn't feel a thing! I've referred several family members to them. Excellent customer service and beautiful office.
Malti Prasad
2 years ago
All staff are very friendly welcoming and pleasant Dental hygienists and Dr .Diaz is very professional
Mitchel Baker
3 years ago
Had an appointment at 9:30am. Received a call from the office technician at about 8am to cancel my appointment. Although unhappy as I took time off work for this, I initially was willing to reschedule. After back and forth with the office technician in attempt to reschedule, every day/time I had availability the precious Dr. was unavailable. They made no attempt to work with me after canceling last minute. I then asked if I would be charged if I was, hypothetically, to cancel last minute. The tech became defensive and said "no we are not charging you", failing to understand my question. I asked the same question again. She said "unfortunately, yes we would charge you if you cancel last minute" I asked her if that seemed unreasonable and she replied "I have no idea why the Dr. cannot work today, but he cannot". Really disappointing; and a complete lack of customer service.
Malti Prasad
3 years ago
All staff are very friendly welcoming and pleasant Dental hygienists and Dr .Diaz is very professional
Dominik Horak
3 years ago
Great staff! Pleasant Grove has been amazing for me. Everyone is very friendly and welcoming. Since coming here, I have referred several family members who have all had the same experience. Thank you Pleasant Grove Dental!
Kayla P
3 years ago
Absolutely amazing dentists and hygienists! Dr. Diaz has the greatest personality. She's very passionate about dentistry. I had a root canal done by Dr. Bonilla and I didn't feel a thing! I've referred several family members to them. Excellent customer service and beautiful office.
Keith whitfield
3 years ago
SHHHHHHH, please go here only. We love that they are great with our kids, very gentle, very very funny and nice, have great prices for extremely awesome work and the office is extremely clean and well cared for. We love it and all the staff. If word gets out, they are going to be way too busy and have to expand and people are going to come from everywhere to get their dental work done here! Let's just keep this between you and me okay? :o)
Keith whitfield
4 years ago
SHHHHHHH, please go here only. We love that they are great with our kids, very gentle, very very funny and nice, have great prices for extremely awesome work and the office is extremely clean and well cared for. We love it and all the staff. If word gets out, they are going to be way too busy and have to expand and people are going to come from everywhere to get their dental work done here! Let's just keep this between you and me okay? :o)
Elisha Seabrooks
4 years ago
Dr.Diaz and her Staff has been so awesome
Kellee cordova
4 years ago
Dr. Diaz and her staff make me love going to the dentist! They are caring and gentle. I love my dentist!!
Elisha Seabrooks
5 years ago
Dr.Diaz and her Staff has been so awesome
Kellee cordova
5 years ago
Dr. Diaz and her staff make me love going to the dentist! They are caring and gentle. I love my dentist!!