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william evans
2 years ago
First and foremost I want to say that this Dentistry has been a great experience for me and my two kids. I really want to thank my dental assistant that takes care of me Mrs Brittany. As an 42-year-old man I am still not fond of the dentist. But Mrs. Brittany has made every experience so easy for me as well as my daughter. So if you're looking for a good dentist office I highly recommend this place.

Kaitlin Wood
2 years ago
2 stars because prior to today I had a decent experience here. Dr. Basiri is fantastic and so are the dental hygienists, but his front desk staff have not ever given great service. They're always short with me and have been difficult to work with when asking questions about insurance repayments and what my insurance will cover. But today was the breaking point for me with this office. I called and made an appointment specifically for tooth pain and a chipped tooth. When I arrived and met with the hygienist they informed me the front desk staff had scheduled my appointment as a cleaning only and that they couldn't actually get me in to fix my tooth until 2 weeks later. I didn't need a cleaning and was not told this on the phone. I wouldn't have made the appointment if I had known this. I had to take time off work for this appointment only for it to be a waste of my time. I will be finding another office to take care of the immense pain I'm in and for all future appointments.

Ashley Andrick
2 years ago
Both the doctor and hygienist could tell I was really nervous. They were gentle and reassuring, and gave the anesthetic plenty of time to work before they did anything. Great experience -- I definitely recommend them.

Catherine Edwards
2 years ago
This place is amazing! I had to leave the dentist my family went to because they were more concerned with cosmetics and not the health of our teeth. Pine Valley Family is all about a healthy mouth first! The hygienist was gentle and explained everything to me. The Dentist was the same way. They really care about their patients. I didn't feel like I was just another number. Thank you Pine Valley Family! If you're looking for a family dentist this place is it! I promise you won't regret it!

Catherine Edwards
3 years ago
This place is amazing! I had to leave the dentist my family went to because they were more concerned with cosmetics and not the health of our teeth. Pine Valley Family is all about a healthy mouth first! The hygienist was gentle and explained everything to me. The Dentist was the same way. They really care about their patients. I didn't feel like I was just another number. Thank you Pine Valley Family! If you're looking for a family dentist this place is it! I promise you won't regret it!