Pediatric Dental Centers of Broward

Pediatric Dental Centers of Broward - Pediatric dentist in Coral Springs, FL
8351 W Atlantic Blvd, Coral Springs, FL 33071
Closed
Opens today at 9:00am
SundayClosed
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday9:00am - 5:00pm
Saturday8:30am - 1:30pm

Reviews

Rating 4.1 out of 5 based on 130 reviews

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Robert Points
a year ago
I scheduled an appointment for my son Friday September 23rd at 2:30pm with Isabel R Cruz which is the dentist listed on his insurance card. I received a text message on Wednesday September 21st stating that the dentist had an emergency and would have to cancel my child's appointment. I asked what is the next availability and was told Wednesday September 28th in which I said I would take. Following this series of messages I was then asked to provide his insurance card in which I sent a picture of his MCNA dental with Isabel Cruz listed as his primary dentist. Friday September 23rd I receive a call from a woman who is extremely difficult to understand and very unprofessional. She advised me that she couldn't find my son in their system and I needed to call the insurance. I informed the woman I was not able to as I work and that would be the responsibility of the medical billers as I pay the payment every month to have good coverage. She went on to tell me she would not call and if it is not figured out then his appointment would be canceled and hung up. I received another text message following this call stating, "hello, you need to call the insurance of your child because something is wrong with that, you need top call them and ask what happened with them, thanks". I responded with the picture of the back of his insurance card showing the number for pre authorizations and billing and told them that is the number to call. Receive another text message on Sunday September 25th asking to confirm the appointment on Wednesday with a Y or N response. I replied Y of course. Monday September 26th I receive another message "hello mom, about the insurance we don't found his insurance, we cannot call the insurance for you because we don't have your personal information and your kid's information, you have to call them, please let us know, needs to be before the appointment, if he doesn't have insurance or is not active we cannot see him. Thanks!" This is the worst customer service I have ever experienced. I pay my child's insurance over $300 a month and never missed a payment. The incompetency of this staff is worth just taking your child to another dentist


Mariette Gelin
2 years ago
The staffs were super nice. The doctor who attended my daughter was wonderful, also the nurse who was helping the doctor was amazing. I've been coming to that office for quite sometime now, but today they reach my expectations. I was very happy.


Isabel Marmolejo
2 years ago
The people here are great at what they do, only if they could speed it up a little it would be awesome, wait time to get attended is usually 30minutes+


Marie Germain
2 years ago
Was great


Flor Santana
2 years ago
(Translated by Google) We had the appointment at 11:30 a.m. At 12 p.m. they gave him a cavity, it's time for the anesthesia to happen to him, it's 7 pm I'll call them and nothing, I mean, I hope it happens to him, if not that's a bad practice, I'll take the necessary measures.. (Original) Tuvimos la cita alas 11:30am Alas 12 le hicieron la caries es hora q nos le pasa la anestesia son las 7 pm les llamo y nada osea espero se le pase si no eso es una mal practica, tomare las medidas necesarias..


Anyela Prieto
2 years ago
(Translated by Google) The care really did not seem good to me, besides the fact that the doctor without examining my baby wanted to take out 4 teeth when taking him to another dentist they were able to save them I did not like it because they do not give treatment options informal care (Original) De verdad la atencion no me parecio buena a demas que la doctora sin examinar a mi bebe le queria sacar 4 dientes cuando llevandolo a otro dentista se los pudieron salvar no me gusto por que no dan opciones de tratamiento la atencion informal


Hen L
2 years ago
Everybody is very friendly


Kristen Gist
2 years ago
I really appreciate and love how gentle they was with my daughter and that they really help me understand everything that was going on I would recommend it for any child..


Monique Brown
2 years ago
My daughter has been coming here since 2009 (she is now 14) and my son has been coming since 2015 (he is now 8). For the past 13 years that I've brought my kids here I've only had a long wait only 1 time. Other than that my kids are always seen on time. The staff have been very good over these years I've brought my kids here. Never had any issue except for getting an orthodontic consult. We will go to another office for their orthodontic treatment but other than that I find that Dr. Acosta is more hands on and she explains in more detail than the previous Doctor. She's very friendly and has such a great energy about her.


monica ortiz
2 years ago
(Translated by Google) Excellent attention and work (Original) Excelente atencion y trabajo


Lalush Ahmadi
2 years ago
Worse place ever. All the chairs the kids sit in to be treated are rusty. Thier equipment is very old. The 2 assistant ladies were old and had no patience on my kids they gave them more fear of dentist office. The doctor was okay not the greatest. The lady at the desk gave me an appointment at 10 o'clock for the follow-up and when I went a lady came outside an dtold me we are close the office opens at 11. WHAT ??? ARE u kidding me my kid skipped school for that day to cone to her appointment WHAT THE****.it's rediculase. I will never take my kids back there


Meshall W
2 years ago
My daughter had a great experience with the Dental Tech and the dentist was very helpful and engaged. The Service was amazing.


Sullikey urbina
2 years ago
(Translated by Google) Recommended 100 percent they are very attentive with the children, I like how they attend to them (Original) Recomendado 100 por ciento son muy atentos con los ninos , me gusta como los atienden


ISCA MIX
2 years ago
Please don't go to this place. These people gave me the appointment for my 3-year-old son at 9:00 a.m. and after waiting until the time they told me that the appointment was changed for 11:00 a.m. and they never called or sent me a message to confirm. the time change. You know what it costs to keep a 3-year-old child calm in the same place for 40 minutes, more in the case of a dentist. It is unfair that they make a child miss school because of his irresponsibility. Please save time and bad times because it is the only thing you are going to get in this place.


Jeffrey Blackellier
2 years ago
I took my daughter here for her first dental check up and cleaning. The staff there are so friendly and at the same time professional. Our visit here went great, I definitely recommend.


2,615,917 views * 1 hour ago
2 years ago
They do an excellent job with my children I'm very pleased I definitely recommend them


Jonathan Allport
2 years ago
The dental Staff is Extremely awesome, they Helped in everything needed for our beautiful children. The Doctor top Notch, He gave our son and daughter 1 on 1 special attention. I will definitely take them back to that office! Thanks Doc!!


Yvette S.
2 years ago
The were great at giving me an appointment for a consultation for sedation/anesthesia for my daughter who has special medical needs. They said I had to return to see Dr. Acosta, they would call in a week or two to schedule and I NEVER heard back!! I have been calling them and when I finally have spoken to someone they give me the run around!! Why give me a consultation and offer to provide the service if you don't intend to? Such a waste. I could have found a dentist to treat her by now. I sent an email, let's see if they bother to respond now.


Tamara Daniels
2 years ago
every time we go its nice and clean they make sure you know everything and understand as well


Delcina Destine
2 years ago
people from that office don't respect time they gave you an appointment and you get there and make you wait forever before they call you that is totally unacceptable it's not only one time it's every time I go over there I need to find me a new dental office


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