Palms Medical Group is a not-for-profit health care provider committed to bringing quality, affordable primary care and preventative services to you. We take great pride in offering our patients a full range of evidence-based, healthcare services for all the stages of one's life. With multiple locations throughout North Florida, same day scheduling, flexible hours and bilingual staff, Palms Medical Group gives patients the care they need, when and where they need it.
As a federally qualified community health center, Palms accepts most public and private insurance including medicare and medicaid patients. For uninsured patients, Palms offers financial assistance which is a sliding fee scale based on income. No one is denied medical care because of lack of insurance or income.
Palms Medical Group offers a patient centered medical home (PCMH) to better serve you and improve your health. A dedicated provider along with a highly qualified team of nurses and staff will build a relationship with you to meet your health care needs. Within your PCMH, your team will empower you with ways to improve your health. Further information on your rights and responsibilities as a patient of Palms Medical Group can be found in the Patient Bill of Rights document below.
Palms Medical Group is a FTCA Deemed Facility. This institution is an equal opportunity provider and employer. This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). Palmsmg.org uses webforms on this site. These forms require users to give contact information. Contact information from the registration form is used only to send material relating to the event for which it was collected and will not be sold to another party. Palms Medical Group will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law. Palms Medical Group will not distribute or sell personal information to third-party organizations.Notice of Privacy Practices | Patient Bill of Rights
Reviews
Rating 3.1 out of 5 based on 36 reviews
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newest oldest highest lowestCourtney Kline
2 years ago
Called this morning with a toothache. They got me in for the afternoon. Staff was very friendly and knowledgeable. Thank you guys for everything!!
Mel P
2 years ago
The doctors and staff here are great.
David Hale
2 years ago
Just because your poor and pay on a pay scale doesn't mean you will be treated less than normal at the lake City Palms Dentistry. I was treated with respect just like any expensive dentist would treat you. 3 extracted, including an eye tooth which usually is the hardest with hardly any pain.They welcomed my service Dog like it was their own. I was very impressed. You can make an appointment here without worry. UPDATE: 6 DAYS LATER: Had 3 more teeth extracted, including an eye tooth. Same result as a week before. The Doctor and technician were great. Thank God I am done except cleaning. They were happy to set that appointment. I trust Palms Dentistry.
Claressa Simmons
2 years ago
Thanks Palms Dentistry I appreciate you all for your kindness and work that you all have done for me over the past two years
She Pre
2 years ago
I waited over a month to see them to pull my tooth as emergency. When i finally got the appointment the supposible dentist wouldn't pull my tooth. What a waste of time. I stayed in pain for much longer until i had to go way off about an hour or so drive to get the tooth removed. They acted like they were actually going to help my emergency situation. They even put me in as emergency. But no they didnt remove it. Just sent me home with a third round of antibiotics. They didnt even send me anyware.
Fyne china
2 years ago
The reason why for the one star is I made an appointment 2 months in advance and was even referred by my primary care doctor from palms medical group to go to this location due to most dentist office I'm having a hard time of getting a new appointment to even be seen let me start off by saying the receptionist is very rude and has poor customer service doesn't know how to talk to potential clients I had to drive to my local palms medical group office and have the staff to listen to how rude she talks to the clients/customers and I must say it's very unacceptable! Not to mention to call a day before the appointment to tell someone that my insurance want cover the x-rays and that they don't accept secondary insurance and they want take X-rays from your previous doctor I'm not even sure if this is a sign from GOD that I dodge a bullet of not going here but I must say it's very inconsiderate to call me a day before the appointment to tell me to pay out of pocket $159 for X-rays when I have 2 insurance and you want accept both! I highly don't recommend going to this office location and I made sure to let my local palms medical group office know to not do referrals I mean to belittle someone for having Medicaid or Medicare I sure will be filling a complaint through Medicaid as well and the receptionist believe her name starts with a T I'm not mistaken whatever her name is she is a bi$ch
Christina hallam
2 years ago
They told me to call back April 5, so I called back first thing in the morning 8 AM when they open. I could not get through, I could not leave a voicemail because their voicemail boxes are full, so I called back after work, only to be told to call back May 16 that that is when they will be accepting new patients and appointments. I will take my business somewhere else!
Patrick Bromwell
2 years ago
Don't take humana and wanted to charge me 220 dollars.
pamela bonds
2 years ago
The tech & dentist very nice . Made sure I was numb before starting. Talked to me through the procedure time let me know step by step what they were doing. Very knowledgeable. Thank you for making the procedure as stress free as possible.
Rory Erwin
2 years ago
Would give 0 stars if possible huge waste of time. Rudest service I've ever had in a medical facility. I've had to come back 3 times because they can't commit to what they tell me on the phone. Worst practice I've ever seen. Fire everyone.
Veronica Melendez
2 years ago
Appt at 2:15 it's 3pm and I am still waiting three other people have gone in and left and I'm still waiting horrible should tell you come in an hour early just to get registered
Livi Villela
2 years ago
they never answer the phone
Kim Weaver
2 years ago
Always friendly. Everyone seems to truly like their job and care for their patients.
crystal bennett
2 years ago
Dr. LINA and Macie and the whole team did an amazing job getting me in and extracting a back molar. I felt 0 pain from the exam anesthetic to the extraction. Their sterilization is on point. I highly recommend them to anyone who is nervous or in need of care!
Ricky King
2 years ago
Always trying to make ppl come outta pocket quick to try in get some money I'd recommend anyone else to go to UF Florida dentist care I didn't have to come outta pocket for nun my tooth got pulled in got x-rays done no cost
Ashley Roberts
2 years ago
Doctor Lema and Samantha are awesome, they both make you feel very comfortable, they both do excellent work, they take real good care of the people they see. I highly recommend this dentist. Doctor Lema has fixed everyone of my teeth besides the ones I had to get surgically removed. I've been going here for almost 2 years and can finally say after 10 years I can actually smile!
Ashley Roberts
3 years ago
Doctor Lema and Samantha are awesome, they both make you feel very comfortable, they both do excellent work, they take real good care of the people they see. I highly recommend this dentist. Doctor Lema has fixed everyone of my teeth besides the ones I had to get surgically removed. I've been going here for almost 2 years and can finally say after 10 years I can actually smile!
crystal bennett
3 years ago
Dr. LINA and Macie and the whole team did an amazing job getting me in and extracting a back molar. I felt 0 pain from the exam anesthetic to the extraction. Their sterilization is on point. I highly recommend them to anyone who is nervous or in need of care!
Livi Villela
3 years ago
they never answer the phone
Katrina Shafer
3 years ago
Awesome staff! So friendly and helpful
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