Dr. Karen Nong came to America at the age of six. She resides in Winter Haven since her arrival in 1986 by the sponsorship of Grace Lutheran Church. She received her bachelor degree in health science at University of Florida and obtained her doctorate degree in Dental Medicine at Nova Southeastern University in 2008. Considering herself a native and loyalist of Winter Haven, she started Palm Dental in 2010 to serve the beautiful people that have embraced her since childhood. Over eleven years of experience, Dr. Nong is well respected among her peers and is well known for her unwavering commitment to serve everyone with respect, love, and kindness.
Dr. Chamorro is a compassionate bilingual dental professional with over 20 years of experience who offers comprehensive, high quality, gentle dental care. Dr. Chamorro completed his Doctor of Dental Surgery degree at the University of Antioquia Dental School in 1995. He also completed a General Practice Residency in 2015 at the University of Miami and Jackson Memorial Hospital. He enjoys living in Winter Haven with his family.
Reviews
Rating 2.9 out of 5 based on 17 reviews
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newest oldest highest lowestCorrin Lorraine
2 years ago
I scheduled my 6 month cleaning at my last visit, which should have been on May 23rd. I received a call Tuesday that my appointment needs to be rescheduled & the next available appointment is in August! Employee was rude & could care less that my appointments for cleaning would be almost a year apart! Told her I will find a new dentist! DONT GO HERE! Decent looking place, unprofessional experience.
Marideth Wentz
2 years ago
I had been going here for over ten years...the staff has been okay recently...I have not actually seen Dr Nong in a few years she brought in another Doctor which I really do not like. Back in August I tested positive for Covid, they will not see me for my regular dental visits until I bring in a negative test result. Absolutely ridiculous!! Looking for a new dentist if anyone has recommendations.
Theresa Beveridge
2 years ago
I thought Dr. Nong was a good dentist she told me she was being honest with me but I had my first dentist appointment here in Virginia and I've got number fours all over the place and on the bottom right at the very back I have a five which means I have gingivitis I don't think she was taking it's good of care of me is what she said she was
Heather Pascoa
2 years ago
We have been seeing Dr.Nong for the past 5 years and she is amazing. Her hygienist are also great. I had poor dental work done at another dentist in the area and she was able to correct it. We have never had any problems with them suggesting unnecessary work (unlike our old dentist) and the staff is always friendly and helpful.
KingHER
2 years ago
HORRIBLE customer service when it comes to the staff at the front counter. They can be very rude and there is no resolution from the actual Drs!
Tatty Estrada
2 years ago
It was great. They were very kind and were willing to explain if I didn't understand anything. They worked in a very timely manner and I got all my problems fixed right away.
KingHER
3 years ago
HORRIBLE customer service when it comes to the staff at the front counter. They can be very rude and there is no resolution from the actual Drs!
Heather Pascoa
3 years ago
We have been seeing Dr.Nong for the past 5 years and she is amazing. Her hygienist are also great. I had poor dental work done at another dentist in the area and she was able to correct it. We have never had any problems with them suggesting unnecessary work (unlike our old dentist) and the staff is always friendly and helpful.
Theresa Beveridge
3 years ago
I thought Dr. Nong was a good dentist she told me she was being honest with me but I had my first dentist appointment here in Virginia and I've got number fours all over the place and on the bottom right at the very back I have a five which means I have gingivitis I don't think she was taking it's good of care of me is what she said she was
Emma Pagan
3 years ago
Agree with the bad reviews. Do not go here! I would give it -1
Tatty Estrada
3 years ago
It was great. They were very kind and were willing to explain if I didn't understand anything. They worked in a very timely manner and I got all my problems fixed right away.
Natalie Backer
3 years ago
I think worst dental office ever
Mike White
3 years ago
Palm Dental has been taking care of the dental needs of me and my family since 2014. Dr. Karen Nong has a genuine compassion for her patients and takes the extra steps necessary to provide quality care that the corporate chain dental companies don't exemplify. She hires quality staff who support her and work hard to maintain her high level of excellence.
Emma Pagan
3 years ago
Agree with the bad reviews. Do not go here! I would give it -1
Natalie Backer
3 years ago
I think worst dental office ever
Mike White
4 years ago
Palm Dental has been taking care of the dental needs of me and my family since 2014. Dr. Karen Nong has a genuine compassion for her patients and takes the extra steps necessary to provide quality care that the corporate chain dental companies don't exemplify. She hires quality staff who support her and work hard to maintain her high level of excellence.
Laura R
5 years ago
Don't go here. There was no customer service skills present when I was there. They took an x-ray of my mouth and said "you need to go see this other specialist, but wait they don't have any appointments available" so basically that was the end of my visit. There was no "let me see if there's anyone else that can help you" as I'm in pain. No customer service skills whatsoever. I left that office feeling completely helpless and very angry and that's not how people should feel when it comes to dental work. And of course the work cost money I understand that, but how she presented it to me and how upset I got, she was not empathetic or gave me any options, she just sat there. It was a very upsetting experience. If you are weary about going to the dentist to start, don't come here. The ONLY positive is the office was clean and nicely decorated, and the receptionist was nice.
T K
5 years ago
Seems like a nice person; however, just a facade. All about the money and NOT about what may be appropriate. Don't go......did I mention poor quality workmanship?
Laura R
5 years ago
Don't go here. There was no customer service skills present when I was there. They took an x-ray of my mouth and said "you need to go see this other specialist, but wait they don't have any appointments available" so basically that was the end of my visit. There was no "let me see if there's anyone else that can help you" as I'm in pain. No customer service skills whatsoever. I left that office feeling completely helpless and very angry and that's not how people should feel when it comes to dental work. And of course the work cost money I understand that, but how she presented it to me and how upset I got, she was not empathetic or gave me any options, she just sat there. It was a very upsetting experience. If you are weary about going to the dentist to start, don't come here. The ONLY positive is the office was clean and nicely decorated, and the receptionist was nice.
T K
6 years ago
Seems like a nice person; however, just a facade. All about the money and NOT about what may be appropriate. Don't go......did I mention poor quality workmanship?
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