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Thomas Maxwell
2 years ago
Overall my experience was great. I had a small oral surgery procedure, and it was totally painless. My only concern was that I had to wait approximately 45 minutes while I was in the chair to see the dentist. She called me later on in the afternoon to check on my. Very pleased with the experience.

Deo_1776
2 years ago
Worst pain management of any medical provider in my life. Avoid at all costs.

woof1 woof2
2 years ago
Very unprofessional staff

Annie Agresto
2 years ago
The best oral surgeon's anywhere!! Dr. Hogan and Dr. Fiaschetti are excellent! Office staff is very friendly and helpful.

HaileighPacheco
2 years ago
If I could give us zero stars I would. Iwas told I would have a free consultation and after my five minute consultation they charge me $90 and while waiting for the dentist to see me I got to listen to all the workers complain about all the patients and talk badly about them. Do not recommend

Ryan Ajello
2 years ago
Thorough work and really friendly staff. Would recommend for quick and clean wisdom tooth extraction. Having this done personally scared me because I hate anesthesia and having operations done but the surgeon answered my many concerns and I felt comfortable going into it.

Jayynaomi
2 years ago
I don't even know where to start with this very uncomfortable experience. So, I was referred to this facility by my dentist for wisdom tooth removal. I go to the appointment and the dentist asked me how I old I was. I told her 23, she then goes "that's way to old to still have wisdom teeth you should have taken them out years ago" which instantly made me feel off/ bad. She then goes on to explain how I can end up with permanent nerve damage because of my age and the removal. This instantly scare me. So we schedule the appointment for a few days out. Feeling uneasy after the awkward consultation I asked several friends who've gotten there teeth pulled in there 20/late 20s if they have ever been told that and everyone said no. Most of them have also gone to this same facility. Day of teeth pulling I go in and explain I took 5 days off of work. I took 5 days off because they say the average recovery is 3, (however everywhere I looked said 4+ especially having more than 2 teeth removed and I was getting all 5). My next reasoning for 5 days is I work as a family advocate/(case manager) and teacher for head start. I do a lot of communicating daily in the classrooms, in meetings. Calling clients etc. so being able to comfortably talk is a must, and lastly I have a very low pain tolerance and knew I would be absolutely miserable. After 3 days out ri state law says you have to fill out fmla paper work. Right before I explain this to the team and they go "you'll only need 3 days off we can't sign the the papers but we can give you a note" I think this is very weird but accept the note and do the surgery. Afterwards I wake up in extreme pain. They tell me to take an OTC pain reliever. I end up crying from pain for 5 hours straight and call back asking for medicine that they prescribe. Day 2 comes very swollen, still bleeding, in a lot of pain can barley open mouth. Day 3 comes (the day they say I should have been fine) very swollen, still can barley open mouth, hurts to talk, in a lot of pain still. Day 4 comes (yesterday) still very swollen, still in a lot of pain, still can barley open mouth. I text my boss asking if the letter the doctors gave me is alright and she says that I have to fill out fmla paper which I figured. I then cal the dentist office asking if they can sign my papers and the woman on the phone says they aren't allowed and I should have been fine In 2-3 days but If I'm having problems they can come and check my mouth. I then try to explain that I need the papers to return for work and she still says they are unable to sign the papers but I can come in at 2:45. I hang up and agree. Feeling uneasy I call my regular dentist and ask about this and if dentist do not have to sign leave of absence paper work if needed, they sounded very confused and said I am the first person they heard having this problem. I go in at 245 and explain the situation to the dentist reading verbatim texts and emails from my HR and director supervisors. The dentist goes on to say you should have been fine to go back to work. She then looks at my face and ask how far I can open I show her i(it's literally like 2 cm) and she goes the swelling will be the worst yesterday and today but should go down.after a bit of back and forth she signs the papers reiterating that I shouldn't need them and signs the return to work for today. She then consults with her office manager and asks what other paper work and I said to expect the rest once hr sends it. Also while I'm writing this it is day 5, my face is still as swollen as it was on days 3/4 , my mouth is still an 8/10 on the pain scale, still can barley open my mouth. Recovery is a journey that is unique to each individual and I think it's super unfair that this practice categorizes each of its patients recovery to the general standard. Some peoples bodies takes longer to heal. They made this recovery period extremely stressful instead of hearing me out as a patient when technically I only request 2 more days than there standard when I am in pain and clearly need it.

Ryan Ajello
3 years ago
Thorough work and really friendly staff. Would recommend for quick and clean wisdom tooth extraction. Having this done personally scared me because I hate anesthesia and having operations done but the surgeon answered my many concerns and I felt comfortable going into it.

Jayynaomi
3 years ago
I don't even know where to start with this very uncomfortable experience. So, I was referred to this facility by my dentist for wisdom tooth removal. I go to the appointment and the dentist asked me how I old I was. I told her 23, she then goes "that's way to old to still have wisdom teeth you should have taken them out years ago" which instantly made me feel off/ bad. She then goes on to explain how I can end up with permanent nerve damage because of my age and the removal. This instantly scare me. So we schedule the appointment for a few days out. Feeling uneasy after the awkward consultation I asked several friends who've gotten there teeth pulled in there 20/late 20s if they have ever been told that and everyone said no. Most of them have also gone to this same facility. Day of teeth pulling I go in and explain I took 5 days off of work. I took 5 days off because they say the average recovery is 3, (however everywhere I looked said 4+ especially having more than 2 teeth removed and I was getting all 5). My next reasoning for 5 days is I work as a family advocate/(case manager) and teacher for head start. I do a lot of communicating daily in the classrooms, in meetings. Calling clients etc. so being able to comfortably talk is a must, and lastly I have a very low pain tolerance and knew I would be absolutely miserable. After 3 days out ri state law says you have to fill out fmla paper work. Right before I explain this to the team and they go "you'll only need 3 days off we can't sign the the papers but we can give you a note" I think this is very weird but accept the note and do the surgery. Afterwards I wake up in extreme pain. They tell me to take an OTC pain reliever. I end up crying from pain for 5 hours straight and call back asking for medicine that they prescribe. Day 2 comes very swollen, still bleeding, in a lot of pain can barley open mouth. Day 3 comes (the day they say I should have been fine) very swollen, still can barley open mouth, hurts to talk, in a lot of pain still. Day 4 comes (yesterday) still very swollen, still in a lot of pain, still can barley open mouth. I text my boss asking if the letter the doctors gave me is alright and she says that I have to fill out fmla paper which I figured. I then cal the dentist office asking if they can sign my papers and the woman on the phone says they aren't allowed and I should have been fine In 2-3 days but If I'm having problems they can come and check my mouth. I then try to explain that I need the papers to return for work and she still says they are unable to sign the papers but I can come in at 2:45. I hang up and agree. Feeling uneasy I call my regular dentist and ask about this and if dentist do not have to sign leave of absence paper work if needed, they sounded very confused and said I am the first person they heard having this problem. I go in at 245 and explain the situation to the dentist reading verbatim texts and emails from my HR and director supervisors. The dentist goes on to say you should have been fine to go back to work. She then looks at my face and ask how far I can open I show her i(it's literally like 2 cm) and she goes the swelling will be the worst yesterday and today but should go down.after a bit of back and forth she signs the papers reiterating that I shouldn't need them and signs the return to work for today. She then consults with her office manager and asks what other paper work and I said to expect the rest once hr sends it. Also while I'm writing this it is day 5, my face is still as swollen as it was on days 3/4 , my mouth is still an 8/10 on the pain scale, still can barley open my mouth. Recovery is a journey that is unique to each individual and I think it's super unfair that this practice categorizes each of its patients recovery to the general standard. Some peoples bodies takes longer to heal. They made this recovery period extremely stressful instead of hearing me out as a patient when technically I only request 2 more days than there standard when I am in pain and clearly need it.

HaileighPacheco
3 years ago
If I could give us zero stars I would. Iwas told I would have a free consultation and after my five minute consultation they charge me $90 and while waiting for the dentist to see me I got to listen to all the workers complain about all the patients and talk badly about them. Do not recommend

Samantha DaSilva
4 years ago
Got my wisdom teeth taken out by Dr. Castenada, she and the assistants were very sweet and comforting through my nervousness! She even called me later that night to check in. I would definitely recommend her!!

Brodi McHenry
4 years ago
Very personable staff. The office manager knows exactly what she's doing and is always available to answer any questions. All 3 doctors are a delight and I've had nothing but great results from coming here!

Samantha DaSilva
5 years ago
Got my wisdom teeth taken out by Dr. Castenada, she and the assistants were very sweet and comforting through my nervousness! She even called me later that night to check in. I would definitely recommend her!!

Brodi McHenry
5 years ago
Very personable staff. The office manager knows exactly what she's doing and is always available to answer any questions. All 3 doctors are a delight and I've had nothing but great results from coming here!

Angela Allen
5 years ago
I've had 3 procedures in this office - 2 with Dr. Hogan and 1 with Dr. Casteneda. Both are wonderful providers. Both are comforting, attentive, and empathetic.

ryann mckinnon
5 years ago
I went in on Friday (June 8th) for a consultation for wisdom tooth removal after having horrible pain in my mouth for 2 days and none stop crying. I went to the dentist, urgent care, the hospital, and then finally got a consultation here. Thank God I did because everywhere else was giving me the wrong information and I had a horrible infection and my tooth needed to be pulled immediately. Dr. Castaneda seemed very calm but also urgent about the situation. She made me extremely comfortable during a very stressful time for me. I can not thank her or the staff enough for helping me. If you need any kind of dental surgery you will be in great hands with Dr. Castaneda.

Wynter Miceli
5 years ago
I was referred to Dr Hogan from my primary dentist, Dr. Carl Catoia. So far I am extremely happy with the work I've received and Dr Hogan is very kind and patient. I would recommend to my family and friends!

n b
5 years ago
I have nothing to compare my experience to but am inclined to believe another Dr. could have done a better job (less painful) a biopsy. I had to beg and insist that they email me my results rather than wait for the Dr. to find the time to call me. This was not about a root canal but about mouth cancer! 10 days later we meet to discuss the results and she wants me to go to a specialist in Boston, says the office manager will call me with contact info for them. 3 days later I call her office to get the info, got it, it was wrong. Finally figured it out on my own. Stay away from Castaneda, zero bedside manner, lousy follow up.

Chris Ann Daniel
5 years ago
Dr. Castaneda and her staff are amazing. They made me completely comfortable and at ease before, during and after my oral surgery. Dr. Castaneda called to check on me later that night. And 4 days later, my pain and swelling is incredibly minimal. I will totally recommend them to those who need a great dental experience.

Chris Ann Daniel
6 years ago
Dr. Castaneda and her staff are amazing. They made me completely comfortable and at ease before, during and after my oral surgery. Dr. Castaneda called to check on me later that night. And 4 days later, my pain and swelling is incredibly minimal. I will totally recommend them to those who need a great dental experience.