Dr. Michael Trofa attended Wesleyan University for his undergraduate training where he earned a Bachelor of Arts in Biology. He then continued his education in Philadelphia, where he studied at the University of Pennsylvania School of Dental Medicine and received his D.M.D. in 2010.
Following dental school, Dr. Trofa completed a one year General Practice Residency at New York Presbyterian Weill Cornell Medical Center in New York City. This year provided advanced training in all aspects of dentistry, as well as a rotation at Memorial Sloan Kettering Cancer Center as a member of the dental oncology team.
In 2011 Dr. Trofa began his Oral & Maxillofacial Surgery residency at the University of Connecticut. During his advanced specialty training, he also completed medical school and earned his M.D. in 2014 from the University of Connecticut, as well as completing two years of general surgery training.
The training provided during his Oral & Maxillofacial Surgery residency included the full scope of oral surgery, orthognathic surgery, temporomandibular joint surgery, cleft and craniofacial surgery, major head and neck trauma, general anesthesia IV sedation, facial cosmetic surgery, dental implants and bone grafts, dental alveolar surgery, full arch fixed construction, all-on-four, and treatment of wisdom teeth.
Dr. Trofa has lived in Connecticut for over 25 years and grew up in Wilton. He lives with his wife, Kim. Outside of work he enjoys soccer, golf, lifting, skiing. squash, and spending time outdoors with his dog.
Dr. Kevin McLaughlin graduated from the University of Vermont in 1977 with a major in Math and a minor in Religion. He continued his education at the University Of Connecticuts School Of Dental Medicine where he received his Doctorate of Dental Medicine in 1982. Residency training began at St. Marys hospital in Waterbury, CT completing a general practice residency in Dentistry. Dr. McLaughlin then attended the Montefiore Hospital and medical center in the Bronx, NY for his oral and maxillofacial surgical residency training from 1985-1988.
Dr. McLaughlin is a member of several different state and national dental societies including the Greater Norwalk Dental Society, Connecticut Society of Oral and Maxillofacial Surgeons, American Board of Oral and Maxillofacial Surgeons, International Association of Oral and Maxillofacial Surgeons, American College of Dentists, American Dental Society of Anesthesiology and the Pierre Fauchard Academy.
Dr. McLaughlin is a Diplomate of the American Board of Oral and Maxillofacial Surgery (board certified). He is also a Diplomate of the American Dental Society of Anesthesiology and is certified in Basic Life Support and Advanced Cardiac Life Support.
Norwalk Oral and Maxillofacial Surgery was opened by Dr. McLaughlin in 1990. Dr. McLaughlin is passionate about his profession and particularly enjoys providing his patients comfort and reassurance in what can often be an anxious situation for them.
Dr. McLaughlin resides in New Canaan, CT with his wife and two daughters. His recreational hobbies and interests include golf, running, travel, biking, and photography. Additionally, he is very involved in community and church service organizations. He is the past president of the New Canaan Rotary Club and continues to be an active member.
Your first visit will be a comprehensive examination and assessment of your case, includinga review of information provided by your dentist. If necessary, diagnostic x-rays will be taken,so that your situation can be thoroughly evaluated and the ideal treatment plan can be determined. Your doctor will discuss your diagnosis, explain procedures and sedation options, and create a treatment plan that best fits your individual needs. Any questions you may have will be addressed at this time.
We consider it an honor to care for your oral surgery needs and greatly appreciate the trust you place in us to do so. We will do everything we can to make your visit as comfortable as possible. Every patient is unique, and we are committed to providing you with high-qualitycare based on your individual needs.
Reviews
Rating 4.2 out of 5 based on 24 reviews
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newest oldest highest lowestOmia Jahan
a year ago
I had a consultation with Dr. Trofa on 08/03 and was waiting for them to get back to me with the surgery date after clearing with my doctors. I've been in pain for a long time with my impacted wisdom tooth and finally after waiting over 2 weeks I called the office for an update. The staff who I spoke with, I don't remember her name but maybe she said Karla, was very rude. I told her I was in a lot of pain and they never got back to me and her response was there was nothing she can do and she will make a note for someone to get back to me. It is now 9/13, I still haven't heard from anyone from this office. I went to another dentist and got the work done because I can't imagine keep waiting with the horrible pain for this long. Very disappointed as Dr.Trofa was amazing but I couldn't get my treatment done by him only because the staff was so irresponsible and rude. She will lose many patients for Dr. Trofa with this kind of behavior. I never write bad reviews but I'm writing this today so the office can avoid this in the future.
Marco Difederico
2 years ago
I want to thank Dr. Trofa and staff for there prompt service and professionalism.
Heidi Gassel
2 years ago
The staff is always kind and responsive. They are usually running on time and if they're not, it's very close to the time that I had scheduled. Dr. Trofa is a caring and responsible and knowledgeable surgeon. His staff is a reflection on him, a caring team who are flexible and happy to work with us. The office is beautiful and clean and relaxing. A+++
Alexander Strukov
2 years ago
This review is purely about doctor Trofa. He did oral surgery for my wife and she couldn't be happier with his professionalism, attention and attitude. Everyone recommends Dr Trofa and after seeing couple other doctors - it became clear that he is the best. there could be some improvements in office/ admin staff but it's outsourced so please don't make conclusion about overall office. Net net this is the best doctor you can have for oral surgery.
Melissa Hollar
2 years ago
Dr. Trofa and all of the staff are amazing. They have cared for me with the utmost professionalism and caring. I would 100% recommend this office to anyone in need of this type of care.
Hal Marcus
2 years ago
You can't do better than Dr. Trofa: Talented and caring doctor, great staff and very pleasant office workers. I personally drive a half an hour past my local dental offices to see Dr. Trofa. Dental work is never on anybody's top 10 list of things to do. However, if you need a professional and caring doctor I very strongly recommend Dr. Trofa.
Cheryl Preston
2 years ago
All 3 of my daughters had their wisdom teeth removed here. Great service and more importantly great people. The doctors and staff are so kind and thorough. Medical services can be very costly, but the office manager went way above and way beyond to help get the insurance to pay the bill! I am so grateful for the patience and persistence! Thank you!
Johnathan S
2 years ago
Recently saw Dr. Trofa for an extraction -- my tooth had been bothering me for days and my dentist wanted me to be seen ASAP. Dr. Trofa's office got me in that day. The office staff was caring and made the entire process so easy. The surgery was so much easier than expected and was back at work the next day. I cannot thank the office and Dr. Trofa enough!
Charles Rosoff, ASA, MRICS
2 years ago
Dr Trofa is an extraordinary surgeon and physician. The complex impacted extraction seemed easy and routine, with amazing attention to details and incredible'Bedside' manners.
Dorothy Anna
2 years ago
Best. Oral. Surgeon. Ever. And his staff is phenomenal!!! Highly recommend them for any oral surgery needs. Compassionate, friendly, understanding, experienced.
Jackie Scott
2 years ago
Expert surgeon - wouldn't go any place else. Beautiful new office space and friendly staff to match.
Susan Tabachnick
2 years ago
My experience with Dr Trofa and his staff has been nothing less than exceptional. I reached out to them in what was deemed to be an emergency. They treated me with care and respect; I felt special and taken care of. A call out to Babette who was my initial contact.
joe abruscato
2 years ago
service is excellent, wonderful staff, treated as a person .....
Don Irion
2 years ago
My dentist referred me to Dr. Trofa. I arrived at 1:10 pm for a 1:20 pm appointment which I had made the previous week. The front desk staff said my name was "in their system" but the doctor was "unavailable" and had no time to see me. Who can do that and stay in business?
Eilis Meagher
2 years ago
The office staff is incredibly incompetent, unhelpful and rude. Brooke, the billing manager, delayed sending necessary information to my insurance company and then blamed me when the insurance company took longer to review the claim. The insurance company eventually rejected the claim and the office then immediately sent me a late payment bill threatening to send the amount I owed to collections. When I called to make payment (they don't have an online payment system) the office manager could not have cared less and was beyond rude and unprofessional. There are plenty of other oral surgeons in the area, this office is not worth the hassle they will inevitably put you through.
MrJazzohjazz
2 years ago
Had wo abscessed teeth pulled and found the staff (office and assistants) to be of high caliber ...... Dr Trofa performed the extractions and did an excellent job. Courteous, professional, focused, deliberate, quick and painless. I have full confidence in the medical staff.
Danielle D.
2 years ago
Do not go to this practice at all!!! DO NOT GO TO THIS PRACTICE!!!!!!!!! Extremely rude staff. I had an appointment that I had to cancel because I did not remember it until Friday and it was out of my budget. I was not able to call the practice as they were closed on the weekend. When I made the appointment I asked about a payment plan and the girl said they would call you closer to the appointment time, (no one believed this) no one did until Friday and the voicemail left was to confirm the appointment nothing about no payment plan. Called to cancel thought that it was done. Only for rude Carla to call me to argue with me about paying a cancellation fee of 20%. She literally argued with me as a customer then hung up. I wish she had done that and said all that to my face!!! Then I called back and spoke to the supervisor at the practice about the Carla, she was just as rude. I had to remind her that as a customer who was complaining she hasn't apologized about Carla behavior!!!! It was then that she apologized, of course she did not mean it. She argued me down as well and telling me that they are right and I am wrong. Issue is still not resolved, I may pay the 20% or not. Uncaring staff!!! Then she said if I had answered my phone on Friday this could have been resolved!!!! How dare you??? How do you know what I was doing to have not answered my phone??? I told her to play the recording and hear the way I was treated!!! I doubt the calls are recorded. She was just as bad!!!! HORRIBLE HORRIBLE DENTAL PRACTICE!!!I have never experienced this type of behavior from a company before!!! Do not go to this practice at all!!!
Sara Littlefield
2 years ago
Over this summer, I met with Dr. Kevin McLaughin with my 17 year old son to remove his wisdom teeth. His office called the next day to provide an in-network cost for the procedure which was 50 percent of the cost of the surgery. The cost of the procedure was $3,600 and they billed me the agreed upon cost plus anesthesia for a whopping $1,800 paid in full before we left the building. Post surgery, the billing department began to harass myself and today (1/26/2020) called my 18 year old son, a freshman in college harassing him for more money. The first additional bill was over $800 and now $350 but something is certainly not right here. My multiple calls to Cigna to check on these excess bills, Cigna said this office is out-of-network and Dr. McLaughlin's office needs to follow up with Cigna. The office still denies they are out-of-network and claim it has to do with my deductible. This is incorrect. This surgery was pre-arranged by a so-called "in network" office which covers 50% of costs which was quoted and agreed upon prior to the surgery and paid post surgery as agreed in full. Additionally, "in network providers" as they have always represented are not legally able to bill for more than 50% of the procedure cost so seems this office have a couple procedures that are not in compliance with insurance claims. In reading other reviews, our experience seems like others, insurance misrepresentation and harassment.
Sara Littlefield
3 years ago
Over this summer, I met with Dr. Kevin McLaughin with my 17 year old son to remove his wisdom teeth. His office called the next day to provide an in-network cost for the procedure which was 50 percent of the cost of the surgery. The cost of the procedure was $3,600 and they billed me the agreed upon cost plus anesthesia for a whopping $1,800 paid in full before we left the building. Post surgery, the billing department began to harass myself and today (1/26/2020) called my 18 year old son, a freshman in college harassing him for more money. The first additional bill was over $800 and now $350 but something is certainly not right here. My multiple calls to Cigna to check on these excess bills, Cigna said this office is out-of-network and Dr. McLaughlin's office needs to follow up with Cigna. The office still denies they are out-of-network and claim it has to do with my deductible. This is incorrect. This surgery was pre-arranged by a so-called "in network" office which covers 50% of costs which was quoted and agreed upon prior to the surgery and paid post surgery as agreed in full. Additionally, "in network providers" as they have always represented are not legally able to bill for more than 50% of the procedure cost so seems this office have a couple procedures that are not in compliance with insurance claims. In reading other reviews, our experience seems like others, insurance misrepresentation and harassment.
Eilis Meagher
3 years ago
The office staff is incredibly incompetent, unhelpful and rude. Brooke, the billing manager, delayed sending necessary information to my insurance company and then blamed me when the insurance company took longer to review the claim. The insurance company eventually rejected the claim and the office then immediately sent me a late payment bill threatening to send the amount I owed to collections. When I called to make payment (they don't have an online payment system) the office manager could not have cared less and was beyond rude and unprofessional. There are plenty of other oral surgeons in the area, this office is not worth the hassle they will inevitably put you through.
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