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Augustine Batres (Gus)
2 years ago
The receptionist seemed nice enough, and what a beautiful lady, I asked what was wrong with her ,she wasn't wearing a wedding ring,and drop dead gorgeous, the only issue I had on the phone they should tell somebody that they don't take Medicare or anything affiliated with medicare including supplemental insurance like cigna , I didn't get my tooth pulled.

Patricia Rusconi
2 years ago
I needed an emergency appointment after breaking a tooth. Dr. Nesslein and staff were kind, compassionate, and got me in within 3 hours of my call. Dr. Nesslein was also very reassuring and did not show any frustration with my super hard to numb mouth. We will definitely be utilizing this office in the future.

Sara Ann
2 years ago
I had a very pleasant experience with Dr. Nesslein made me feel very comfortable and he's actually pretty funny guy but for the front desk the girl comes off very rude probably shouldn't be working in customer service

Karen Powell
2 years ago
Most of the bad reviews are for office staff who no longer work there. I've gone several times in the last year since I needed extractions, bone grafts, implants. Both dentists are really nice, professional, and meticulous. I never had any problems. Dr.Hansen recently retired by the way, so ignore any comments pertaining to him.

Ashley Ruiz
2 years ago
Good luck getting them on the phone. I'm trying to reschedule an appointment, and no one answers. The ladies at the front are not the friendliest and the surgeon talks WAY too much, but he's quick and efficient.

Wendy T
2 years ago
Dr. Nesslein is the only person who I want to pull my teeth. Such a nice man and totally painless procedure.

Elizabeth Davis
3 years ago
My husband went there to have 6 teeth extracted. He requested to be sedated and was not, but was told they saved him money by not sedating him. He was there less than an hour. I left to get food and pulled up to him walking out by himself. Less than a mile away on the way home he had what I believed to be a small seizure. He did not want to go back there ever again. The mannerisms are horrible. Abrasive. My husband told me prior to his appointment they were going to sedate him, but only numbed him like he was getting fillings. He still can't eat normal foods, in a lot of pain.

Ashley Ruiz
3 years ago
Good luck getting them on the phone. I'm trying to reschedule an appointment, and no one answers. The ladies at the front are not the friendliest and the surgeon talks WAY too much, but he's quick and efficient.

Sara Ann
3 years ago
I had a very pleasant experience with Dr. Nesslein made me feel very comfortable and he's actually pretty funny guy but for the front desk the girl comes off very rude probably shouldn't be working in customer service

Wendy T
3 years ago
Dr. Nesslein is the only person who I want to pull my teeth. Such a nice man and totally painless procedure.

Karen Powell
3 years ago
Most of the bad reviews are for office staff who no longer work there. I've gone several times in the last year since I needed extractions, bone grafts, implants. Both dentists are really nice, professional, and meticulous. I never had any problems. Dr.Hansen recently retired by the way, so ignore any comments pertaining to him.

Deans Randall
3 years ago
Front office staff was very nice ,I have been there before, dr Hansen was so rude and uncaring, dont think i will return!

Deans Randall
4 years ago
Front office staff was very nice ,I have been there before, dr Hansen was so rude and uncaring, dont think i will return!

Hasan Ali
4 years ago
Dr. Nesslein is one of the nicest and kindest doctors I've ever seen. I had dry socket after my surgery and he took care of me like a son. I kept going back for post treatment and he never complained about me coming back multiple times. Thank you Dr. Nesslein for your kindness and may all the good things you do to people come back to you :).

tina moore
4 years ago
We went in to get my daughters wisdom teeth removed. The ladies at the front desk were so rude we canceled the appointment.

Lindsey Hurtado
4 years ago
The lady that works at the check in desk with the bad lip job, oof she was rude. In person and on the phone. Tried to get me to pay more than what i was supposed to. My insurance company put her in check real quick. You could tell she was forcing herself to be "nice" to me, try a little harder next time honey. She should not work in customer service, EVER. Everybody else was decent. Doctor was probably the nicest person there. NEVER going back.

Angela Sanstra
4 years ago
Worst office staff I have ever encountered. They are rude and argumentative. Save yourself and choose another oral surgeon. Any place has to be better than this.

Thomas Heskett
4 years ago
I'd much rather give a half star. The doctor was called in on a ER visit, charged me almost triple the the area's customary and usual charge. Since he was out of network, they can charge what they want. Not to mention, I had to go to another oral surgeon 5 days later to fix the issue.

Renee Ramage
4 years ago
As I sit here waiting for my daughter to get her wisdom teeth out, I am struck by how rude people have become. The receptionist here is not a customer service oriented person. She is rude, and extremely condescending. I wish I would have known that prior to coming here. I would have happily drove 50 miles out of my way to avoid such a rude person. Not a hello, not a smile, nothing. She then preceded to tell us what they "don't do". They don't call the insurance company. They don't do a lot. I was under the impression that verifying insurance was their job, especially since my insurance company already told us this place was in our network. This lady was extremely rude to the person checking out before we checked in, because his card didn't work. Fair warning: do not expect a friendly visit from this place. Wish there was a no star option. 5 stars on rudeness though! She's got that down like an expert!

Terry Buffum
4 years ago
I don't know what you one star people are talking about. The front desk people were very warm and friendly. They were much more friendly than most medical receptionists. Dr. Hansen was very friendly and professional. I had a tooth extracted and I was apprehensive about it. He made me feel at ease and took the tooth out so easily I was amazed. And then the doctor called me that night to see how I was doing. How many doctors do that. Not many.